Re: WinScan780 Update Now Available

[Beer Goggles]

Adam... I truly don't know why ANYONE would buy your software. Your
reputation for lack of support is notorious. I understand you're a
small outfit (apparently a one man show) but you've lost me and a lot
of other customers forever by not treating your customers right.

I hope you didn't quit your day job.

On Wed, 12 Mar 2003 22:53:25 GMT, "Pozilla Software"
> wrote:

>We have fixed the decimal point issue with WinScan780, as well as a couple
>of other issues in the software. We are aware of the resources WinScan780
>uses and we are working to correct that and still have the program function
>in realtime.
>To receive the update, please send e-mail to and
>please title the e-mail WinScan780 update. We will need the serial number of
>your program, which can be found on the about screen of the program.
>
>We will then e-mail you the update for the software.
>
>What caused this problem - Uniden made a change to the firmware of the radio
>about 6 months ago and this caused the software to start functioning
>erratically. Pozilla Software just found out about this firmware change and
>received a new radio last week and we have fixed the problem.
>
>We apologize to all of our customers for the delay.
>
>Warmest Regards,
>
>Adam Goldman
>President
>Pozilla Software

[Woolridge]

the sad thing is he probobly did... like most of us :(

"Beer Goggles" <o@> wrote in message
...
> Adam... I truly don't know why ANYONE would buy your software. Your
> reputation for lack of support is notorious. I understand you're a
> small outfit (apparently a one man show) but you've lost me and a lot
> of other customers forever by not treating your customers right.
>
> I hope you didn't quit your day job.
>
> On Wed, 12 Mar 2003 22:53:25 GMT, "Pozilla Software"
> > wrote:
>
> >We have fixed the decimal point issue with WinScan780, as well as a
couple
> >of other issues in the software. We are aware of the resources WinScan780
> >uses and we are working to correct that and still have the program
function
> >in realtime.
> >To receive the update, please send e-mail to and
> >please title the e-mail WinScan780 update. We will need the serial number
of
> >your program, which can be found on the about screen of the program.
> >
> >We will then e-mail you the update for the software.
> >
> >What caused this problem - Uniden made a change to the firmware of the
radio
> >about 6 months ago and this caused the software to start functioning
> >erratically. Pozilla Software just found out about this firmware change
and
> >received a new radio last week and we have fixed the problem.
> >
> >We apologize to all of our customers for the delay.
> >
> >Warmest Regards,
> >
> >Adam Goldman
> >President
> >Pozilla Software
>

[Dwayne]

In article >, Beer Goggles
<o@> says...
> Adam... I truly don't know why ANYONE would buy your software. Your
> reputation for lack of support is notorious. I understand you're a
> small outfit (apparently a one man show) but you've lost me and a lot
> of other customers forever by not treating your customers right.
>
> I hope you didn't quit your day job.
>
Why would you bother replying to a post made back in March?

--
Dwayne
http://groups.yahoo.com/group/BC895/