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#1
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Fed-Ex Ground has always welcomed packages from private individuals, while
UPS would rather do business with business. UPS finally saw the light over the last year or two due to Ebay, but they've did too little too late. I've used Fed-Ex Ground for at least 5 years since UPS started opening and inspecting packages accepted via their counters. The UPS counter folks around here are extremely rude... in fact one of them is so bad just mentioning her name to about anyone across the region who has been to their counter and they know who you're referring to. Go to a Fed-Ex counter and you're greeted with a smile. Also love their Ship Manager web processing. Even when there's a line of people at the Fed-Ex counter, just throw your packages on the desk... say "they're done"... and walk out. UPS lost my business long ago. "hinkeydo" wrote in message .. . I would have to agree that my luck with UPS has been less than satisfactory. but with fedex my stuff gets there a lot quicker and costs less money. |
#2
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chef@dennys wrote:
Fed-Ex Ground has always welcomed packages from private individuals, while UPS would rather do business with business. UPS finally saw the light over the last year or two due to Ebay, but they've did too little too late. I've used Fed-Ex Ground for at least 5 years since UPS started opening and inspecting packages accepted via their counters. The UPS counter folks around here are extremely rude... in fact one of them is so bad just mentioning her name to about anyone across the region who has been to their counter and they know who you're referring to. Go to a Fed-Ex counter and you're greeted with a smile. Also love their Ship Manager web processing. Even when there's a line of people at the Fed-Ex counter, just throw your packages on the desk... say "they're done"... and walk out. UPS lost my business long ago. "hinkeydo" wrote in message .. . I would have to agree that my luck with UPS has been less than satisfactory. but with fedex my stuff gets there a lot quicker and costs less money. so true. the people at the ups place here are also rude, uncaring, and obnoxious. one time they lost a package and the woman at the counter was told by a friend of hers, "that guy sounds mad", to which she replied, "oh yeah, we get them all the time", then laughed. well, i made a really big stink about this and she was fired on the spot. then it was my turn to laugh. i'm too always greeted by a smiling individual at fedex. and the ups place here is only open 2 hours a day to accept packages, which really sucks if you want to do business with them. |
#3
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In article ,
"chef@dennys" wrote: Fed-Ex Ground has always welcomed packages from private individuals, while UPS would rather do business with business. UPS finally saw the light over the last year or two due to Ebay, but they've did too little too late. I've used Fed-Ex Ground for at least 5 years since UPS started opening and inspecting packages accepted via their counters. The UPS counter folks around here are extremely rude... in fact one of them is so bad just mentioning her name to about anyone across the region who has been to their counter and they know who you're referring to. Go to a Fed-Ex counter and you're greeted with a smile. Also love their Ship Manager web processing. Even when there's a line of people at the Fed-Ex counter, just throw your packages on the desk... say "they're done"... and walk out. UPS lost my business long ago. The ups ppl are union, so they don't care about customer service |
#4
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mike murphy wrote:
The ups ppl are union, so they don't care about customer service Perhaps, but they are also employee owners, so I think they do care about customer service more than you know. I have dealt with UPS in two different cities, and out in the country, and they have always done the great job for me. I am certain there are regional problems, I just haven't witnessed them here. -Chuck |
#5
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On Wed, 12 Oct 2005 19:42:13 -0400, Chuck Harris
wrote: mike murphy wrote: The ups ppl are union, so they don't care about customer service Perhaps, but they are also employee owners, so I think they do care about customer service more than you know. I have dealt with UPS in two different cities, and out in the country, and they have always done the great job for me. I am certain there are regional problems, I just haven't witnessed them here. -Chuck Employee ownership is a crock of crap. If an average employee were to do something which made the stock go up a dollar, he'd get nearly nothing for his few measly (purchased) shares, but the fat cats at the top would each get a windfall for their 200,000 (given to them) shares. Apropos rec.radio.*.* -- that's a hell of an amplification factor. |
#6
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On Wed, 12 Oct 2005 11:18:00 -0500, "chef@dennys"
wrote: Fed-Ex Ground has always welcomed packages from private individuals, while UPS would rather do business with business. UPS finally saw the light over the last year or two due to Ebay, but they've did too little too late. I've used Fed-Ex Ground for at least 5 years since UPS started opening and inspecting packages accepted via their counters. A few years back, on salon.com, there was a story of a woman who went to France and had a major museum ship a rolled-up picture of a famous painting of a nude, to her son, a fine arts major, at home in the US. UPS in the US opened it, determined it to be obscene by their standards and sent it back to the museum store. The woman checked shipping policy with all the majors -- DHL, Airborne, UPS and FedEx. All except FedEx said they'd have done the same. FedEx alone said that, absent a court order, they wouldn't open a shipment which was properly packaged. The UPS counter folks around here are extremely rude... in fact one of them is so bad just mentioning her name to about anyone across the region who has been to their counter and they know who you're referring to. Go to a Fed-Ex counter and you're greeted with a smile. Also love their Ship Manager web processing. Even when there's a line of people at the Fed-Ex counter, just throw your packages on the desk... say "they're done"... and walk out. UPS lost my business long ago. "hinkeydo" wrote in message . .. I would have to agree that my luck with UPS has been less than satisfactory. but with fedex my stuff gets there a lot quicker and costs less money. |
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