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-   -   Opinions of Universal Radio ? (https://www.radiobanter.com/general/25584-re-opinions-universal-radio.html)

N8KDV February 21st 04 10:18 PM



William wrote:

N8KDV wrote in message ...
William wrote:

They've also got a thing for that young lady with the short dress and high
heels sitting in front of the radios in their showroom. Her photograph has
been in every single catalog I've received (for years). Universal says
they've been in business since 1942 and I have to wonder at this point if
that same photograph has been in the catalog throughout all that time.
Indeed, that "young woman" could be 70-80 years old today. However, the
dress, hair style, and style of high heels, suggests the picture was taken
in the 70's, which means she may only be 40-50 years old. :-)

Universal is a couple miles from my home. I've bought small items
from them, but have never ordered by mail any radio, so did not
comment on topic. But as far as the slender blond with the high heels
goes, I've seen her there and she's one of the hottest ladies in
amateur radio, but I don't think she has a license. She's probably in
her 40's.


That would be Barb Osterman... She is KC8VWI

Steve
Holland, MI
Drake R7, R8 and R8B


Ham Radio sure is busting out all over!

What is the Djibouti card on your site?


It's a QSL from Radio Djibouti.

I was fortunate (or was it unfortunate) enough to visit Djibouti in 1979. Quite the experience.
No, I didn't hear them on SW then, but I did hear them on MW.



bb



Mike Maghakian February 22nd 04 12:14 AM

they are very good on returns, my friend bought a used antenna from
them, sent it back and they did not charge him a restocking fee.


there is one dealer www.radios4you.com /(electronic-specialties on eBay)
that does not give refunds under most situations.

from their website:

5. All Sales Final. Sorry we do not offer a satisfaction warranty and do
not accept returns. Reasonable attempts will be made to provide an
upgrade solution if requested and the original product is returned in
new condition. A 25% restocking fee will be deducted for returns without
explicit e-mail approval.





Rusty in Louisville wrote:
I would like to get some opinions about
Universal Radio, Inc., located in Reynoldsburg, Ohio.

My reason for asking is they seem to never ship on time
and always have to back order, sometimes taking 30 days
or more to back order.

Rusty in Louisville





Michael Moore February 22nd 04 06:23 AM

Mike Maghakian wrote:

they are very good on returns, my friend bought a used antenna from
them, sent it back and they did not charge him a restocking fee.


This makes sense and may explain why so many are receiving
returned goods as new items.

--
M2


Dwight Stewart February 22nd 04 06:38 AM

"William" wrote:

"Dwight Stewart" wrote:
They've also got a thing for that young
lady with the short dress and high heels
sitting in front of the radios in their
showroom. (snip) However, the
dress, hair style, and style of high heels,
suggests the picture was taken in the
70's, which means she may only be
40-50 years old. :-)


Universal is a couple miles from my
home. I've bought small items from
them, but have never ordered by
mail any radio, so did not comment
on topic. But as far as the slender
blond with the high heels goes, I've
seen her there and she's one of the
hottest ladies in amateur radio, but
I don't think she has a license. She's
probably in her 40's.



Yep, as noted above, I guessed she was somewhere in her 40's.


Have you seen the gal in the Burghart
advertisements? Wow!



No, I haven't. I'll have to keep my eyes open for it. 8-)


Dwight Stewart (W5NET)

http://www.qsl.net/w5net/

Dwight Stewart February 22nd 04 06:44 AM

"GlennS" wrote:

Is this her? If so, you're right!
http://www.universal-radio.com/tour1.html
http://www.universal-radio.com/tour2.html



It's hard to tell if the picture in the catalog and the pictures on the
web site are of the same woman. None of the pictures are close-ups of the
face. Regardless, the woman on the web site certainly does fill out that top
very nicely.


Dwight Stewart (W5NET)

http://www.qsl.net/w5net/


Dwight Stewart February 22nd 04 06:48 AM

"N8KDV" wrote:

Michael Moore wrote:
LOL. That picture was her about
20-30 years ago.


No, it's not... those pictures are of
much more recent vintage than 20-30
years ago... guaranteed.



I think Michael was talking about the picture in the catalog (as 20-30
years ago), not the pictures on the web site. The woman in the catalog is
much younger looking - perhaps the same woman, but an older picture of her.


Dwight Stewart (W5NET)

http://www.qsl.net/w5net/


Lawrence J. Nader February 22nd 04 02:58 PM

Mike Maghakian wrote:
they are very good on returns, my friend bought a used antenna from
them, sent it back and they did not charge him a restocking fee.


there is one dealer www.radios4you.com /(electronic-specialties on eBay)
that does not give refunds under most situations.

from their website:

5. All Sales Final. Sorry we do not offer a satisfaction warranty and do
not accept returns. Reasonable attempts will be made to provide an
upgrade solution if requested and the original product is returned in
new condition. A 25% restocking fee will be deducted for returns without
explicit e-mail approval.





Rusty in Louisville wrote:

I would like to get some opinions about
Universal Radio, Inc., located in Reynoldsburg, Ohio.

My reason for asking is they seem to never ship on time
and always have to back order, sometimes taking 30 days
or more to back order.

Rusty in Louisville




Yes. They are very courteous and helpful. I too have had slow response
insofar as when my item leaves their facility. Takes a week or more
from when the order is placed. I also have experienced the back order
phenomenon on numerous occasions.

BDK February 23rd 04 06:07 AM

In article , GlennVA56
@hotmail.com says...
On Sat, 21 Feb 2004 08:09:24 -0500, N8KDV
wrote:

But as far as the slender blond with the high heels
goes, I've seen her there and she's one of the hottest ladies in
amateur radio, but I don't think she has a license. She's probably in
her 40's.


That would be Barb Osterman... She is KC8VWI


Is this her? If so, you're right!
http://www.universal-radio.com/tour1.html
http://www.universal-radio.com/tour2.html





Ah, the wonders of lastic surgery...

BDK

BDK February 23rd 04 06:09 AM

In article ,
says...
Dave Holford wrote:

Tom Welch wrote:

I bought a new radio from Universal Radio
and got a radio that didn't work and was a
return from a prior sale.

THe people at Universal Radio restock used
radios and sell them as new.

**** UNIVERSAL RADIO, I will never do business
with these crooks again.

Tom Welch





Not bad, 90% approval.
Sounds like they can be trusted to do a good job.


LOL. I have a similar experience to Tom's. Why go with an
apparent "90% approval rating" when you can go with a 100%
approval rating, i.e. try Grove Enterprises or AES.


--
M2



AES 100%?? Puleeeze..

I'm at least one person that's not happy with them..

BDK

Newsgroup Lurker February 24th 04 04:53 PM

I purchased a hand held antenna from Burghardt and was charged $15.00 for
UPS Ground. They don't notify of shipping charges until you receive it, at
least the time I ordered.

Honestly that was my problem since I didn't ask. The truth of it is, that is
far to expensive to charge. Keep product costs down, make up the difference
in shipping I guess.



"Dave Heil" wrote in message
...
Dwight Stewart wrote:

"Rusty in Louisville" wrote:

I would like to get some opinions
about Universal Radio, Inc., located
in Reynoldsburg, Ohio. (snip)


I've had mixed results with Universal Radio - one order went well and
another didn't. I've had slightly better results with Burghardt
(www.burghardt-amateur.com) and their prices are often better. However,
since you added a shortwave newsgroup to your message, I should point

out
that their primary focus is on Amateur Radio, with very little shortwave
equipment.


I've had less than pleasant experiences with Universal. The staff seems
almost surly and almost equally unfamiliar with the equipment they sell.
Prices are higher, by quite a margin, over other dealers. My personal
preference is R&L Electronics in Hamilton, Ohio, just north of
Cincinnati.

Dave K8MN




Dwight Stewart February 25th 04 09:33 AM

"Newsgroup Lurker" wrote:

I purchased a hand held antenna from
Burghardt and was charged $15.00 for
UPS Ground. They don't notify of
shipping charges until you receive it, at
least the time I ordered.



I noticed your message was posted from "news.uni-berlin.de." You are in
the United States, right? If not, $15 is not excessive to ship something to
Germany. However, if you're in the USA, you're right that $15 is a little
high. However, I don't know why they would charge that. If I remember
correctly, they only charged me about $15 (also UPS ground) when they
shipped two handheld radios with extra batteries and chargers. Perhaps they
have a minimum shipping charge or something.


Honestly that was my problem since I
didn't ask.



Well, it is certainly a good idea to get all the details before ordering -
something I would recommend with any mail-order transaction.


The truth of it is, that is far too expensive
to charge. (snip)



Agreed.


Dwight Stewart (W5NET)

http://www.qsl.net/w5net/


Mojo February 25th 04 01:59 PM

I've only ordered from them once, but my experience was generally
good. Shipping charges were listed up front ($4.95 to ship a Kaito
radio, not bad...), and my order arrived in good condition. Turns out
I'm not crazy about the radio, but that's not their fault. I'd
probably buy from them again.

jm

"Rusty in Louisville" wrote in message ...
I would like to get some opinions about
Universal Radio, Inc., located in Reynoldsburg, Ohio.

My reason for asking is they seem to never ship on time
and always have to back order, sometimes taking 30 days
or more to back order.

Rusty in Louisville


Charlie February 26th 04 10:55 AM

I've been a customer of Universal Radio for well over
10 years and always received cureous and polite service.
I find using the 800 order line makes everything faster
moving. I recently purchased an Icom-R75, ordering it on
a Saturday, having the DSP optioned installed (they do it for free
and it eliminates any warantee problems). They intalled the DSP module
on Mpnday and shipped it Tuesday, I received the receiver Thursday
and it works as I expected-good. The receipt shows that Universal installed
the DSP unit and is under full warantee. I's reccoment Universa Radio without
a second thought. Grove, Lentini and AES are also very reliable
as is R&L I've used them all with good results
CB

M?che?l ?Drisceoil February 28th 04 04:20 AM

(M?che?l ?Drisceoil) wrote in message . com...
"Rusty in Louisville" wrote in message ...
I would like to get some opinions about
Universal Radio, Inc., located in Reynoldsburg, Ohio.

My reason for asking is they seem to never ship on time
and always have to back order, sometimes taking 30 days
or more to back order.

Rusty in Louisville


Placed one order with Universal Radio, and it was promptly processed.
Have been waiting on a back order (Sony AN-LP1 Active Loop SW antenna)
since early January. I'm sure they're waitning on Sony to deliver to
them, but it's frustrating.


In light of other recent threads regarding Universal Radio and my own
post, I must say "fair dues" to Universal Radio. Called today to
cancel my backorder for a Sony AN-LP1 (not Universal's fault... Sony
is just too busy building flat screen TV's), only to be told my order
shipped today. The person I spoke with said they received only 10
units. My hat's off to UR!

Mike

Minnie Bannister March 16th 04 12:34 AM

I bought my HT and some other items there, and AFAIR everything shipped
promptly.

My one complaint is that their online "shopping basket" times out very
quickly: a couple of times I needed to check something and by the time I
came back to continue shopping my basket was empty again.

My biggest purchases have been from HRO, but their prices are sometimes
higher.

Alan AB2OS


On 02/18/04 01:13 pm Rusty in Louisville put fingers to keyboard and
launched the following message into cyberspace:

I would like to get some opinions about
Universal Radio, Inc., located in Reynoldsburg, Ohio.

My reason for asking is they seem to never ship on time
and always have to back order, sometimes taking 30 days
or more to back order.


Roger Baldwin March 16th 04 03:13 PM

In article ,
Minnie Bannister wrote:

My experience with HRO is that they will at least match *any* listed
price.

Roger
kg6ras

My biggest purchases have been from HRO, but their prices are sometimes
higher.

Alan AB2OS


On 02/18/04 01:13 pm Rusty in Louisville put fingers to keyboard and
launched the following message into cyberspace:

I would like to get some opinions about
Universal Radio, Inc., located in Reynoldsburg, Ohio.

My reason for asking is they seem to never ship on time
and always have to back order, sometimes taking 30 days
or more to back order.



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