Roger that. I finally gave up on my HP S20 Photosmart scanner after sending
it in for out of warranty repair (to take care of any hardware problem) and
have it sent back with note that there isn't anything wrong with it. I also
paid for and went through their tech support line with no success. I
finally tossed it and bought a much nicer Epson Perfection 4870 that does
double duty as a document scanner. My other HP flatbed scanner is gathering
dust on a shelf. HP? Never again!



"RJ" wrote in message
...
Never buy a HP or Compaq as you will not get any tech support. When I had
to restore my system I found one of the disk in the restore set was bad.
Never able to receive help needed to fix problem and HP didn't have the
correct replacement CD. Ended up scraping system although it was only over
a year old. NEVER BUY HP PRODUCTS.
R. John




"Jim Douglas" wrote in message
...
Right, like thats friggin new you idiot! HP, DELL, and pretty much any
other
MFG today is there!


"Bonobo Roger" wrote in message
groups.com...
If your thinking of buying an HP computer product....DON'T !

HP has gone to India for all it's telephone Customer
Support and they all speak bad English and you can't
understand a word they are saying.

Buy an HP....
Have a problem...
Call up their Tech Support hotline....
You'll get "Pasheesh-from-Punjab" who talks like
he's got a mouthfull of marbles and can't understand
a word your saying because he'e been trained to
read from a script like a trained spider monkey....

(HINT: You'd be better off calling Habib at the local Dunkin-Dounutz
for
tech support..)

--- F*CK Hewlett-Packard!! (another formerly great USA company that's
now frigged it's historic reputation for great customer service
by
going to half-ass
overseas tech support in )

Buy someone else's product instead and tell HP (..and Aglient
Technologies
too!)
to go do somehing with themselves and their crap products and support.


Signed: a former HP Business/Commercial customer.