Failure Rate of the E1XM
 

On Aug 2, 7:39 am, RHF wrote:
On Aug 2, 4:01 am, wrote:





Hey there, Im curious of all you E1XM owners out there if you've
experienced an unusually high failure rate of the radio. I purchased
mine in June 06 as a
factory refurb from Heartland America (sn/35xx). Out of the box it had
a dead
4khz filter and had to go to Drake for repair, 11 months later the
thing went DOA and again had to goto Drake. In both these instances
Eton's customer service was great and they took care of the problem.
Well, now the radio is inoperable (again), none of the softkeys work
(no direct freq selection, mode, bw, etc), only the knobs work, I have
emailed Eton three times and have received no response, I emailed
Drake and they replied they will service it for $80 an hour. Anyone
out there experiencing so many problems with this model? When it
works, its my favorite receiver, and Ive never used it portable or
even with batteries (oh yeah, it wont work on DC right now
either...).
I dont want this to become a money pit, any feedback on this?

Chris

Chris,

Your personal experience makes it sound like they need
a LEMON LAW for the Eton E1XM Radio; well at least
for yours. Sorry to hear about all these problems.

The "Eton E1 XM" Radio Owners Group on YAHOO!
GoTo= http://groups.yahoo.com/group/ETON-E1-XM-Radio/
ETON-E1-XM-Radio - ETON E1XM Radio {Grundig Satellit 900}

However, my Eton E1XM Radio has been flawless ~ RHF
.
.
. .- Hide quoted text -

- Show quoted text -

I kept telling Brian Hill that the Eaton **** E1 was just that !

Failure Rate of the E1XM
 

wrote in message
oups.com...
On Aug 2, 7:39 am, RHF wrote:
On Aug 2, 4:01 am, wrote:





Hey there, Im curious of all you E1XM owners out there if you've
experienced an unusually high failure rate of the radio. I purchased
mine in June 06 as a
factory refurb from Heartland America (sn/35xx). Out of the box it had
a dead
4khz filter and had to go to Drake for repair, 11 months later the
thing went DOA and again had to goto Drake. In both these instances
Eton's customer service was great and they took care of the problem.
Well, now the radio is inoperable (again), none of the softkeys work
(no direct freq selection, mode, bw, etc), only the knobs work, I have
emailed Eton three times and have received no response, I emailed
Drake and they replied they will service it for $80 an hour. Anyone
out there experiencing so many problems with this model? When it
works, its my favorite receiver, and Ive never used it portable or
even with batteries (oh yeah, it wont work on DC right now
either...).
I dont want this to become a money pit, any feedback on this?

Chris

Chris,

Your personal experience makes it sound like they need
a LEMON LAW for the Eton E1XM Radio; well at least
for yours. Sorry to hear about all these problems.

The "Eton E1 XM" Radio Owners Group on YAHOO!
GoTo= http://groups.yahoo.com/group/ETON-E1-XM-Radio/
ETON-E1-XM-Radio - ETON E1XM Radio {Grundig Satellit 900}

However, my Eton E1XM Radio has been flawless ~ RHF
.
.
. .- Hide quoted text -

- Show quoted text -

I kept telling Brian Hill that the Eaton **** E1 was just that !


Mine still works great and used almost daily for over a year now.

BH