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Wal-Mart Service
Well, recently I gripped to this group about the Wal-Mart "service"
departments when things didn't go too well. I feel it only fair (actually, I think I promised to let you know what happened!) that I tell of their action / correction of the situation. I had the tires spin balanced at Wal-Mart yesterday and all is well. The manager called me about a week ago and offered to do it anytime I could get it to him. He even promised to try to get it in and out pretty quickly so I'd not have to wait very long. I waited till a convenient time for me to go, gave him a call and he was as good as his word. When they finished I took it down the road for a test and came back giving him the thumbs up that all is well. To their credit, I think I should mention that when I had them serviced before the roads, and thus the tires, were wet and possibly a bit muddy or snowy, and this could have affected the "balance" of the tires as soon as I slung some of the crud off. Tip: Don't have tires balanced except when they are clean and dry! No rainy, snowy days! Oh, he even reimbursed me for the $20 I spent getting them bubble balanced elsewhere which didn't really do the job. (That was $5 per wheel.) |
Wal-Mart = Evil Empire! They even got black helicopters. -- Never under estimate the stimulation of eccentricity. Brian's Radio Universe http://webpages.charter.net/brianehill/ |
"Al Patrick" wrote in message ... Well, recently I gripped to this group about the Wal-Mart "service" departments when things didn't go too well. I feel it only fair (actually, I think I promised to let you know what happened!) that I tell of their action / correction of the situation. I had the tires spin balanced at Wal-Mart yesterday and all is well. The manager called me about a week ago and offered to do it anytime I could get it to him. He even promised to try to get it in and out pretty quickly so I'd not have to wait very long. I waited till a convenient time for me to go, gave him a call and he was as good as his word. When they finished I took it down the road for a test and came back giving him the thumbs up that all is well. To their credit, I think I should mention that when I had them serviced before the roads, and thus the tires, were wet and possibly a bit muddy or snowy, and this could have affected the "balance" of the tires as soon as I slung some of the crud off. Tip: Don't have tires balanced except when they are clean and dry! No rainy, snowy days! Oh, he even reimbursed me for the $20 I spent getting them bubble balanced elsewhere which didn't really do the job. (That was $5 per wheel.) We had a big problem when we bought new tires from WalMart. When we called the 800 # they sang a totally different tune. We ended up getting a new set of tires nearly free!!! DeWayne |
On Sat, 06 Mar 2004 10:46:04 -0500, Al Patrick wrote:
Well, recently I gripped to this group about the Wal-Mart "service" departments when things didn't go too well. Wife used to take her car to WalMart to get the oil changed - until they cross-threaded the drain plug. They're also the only folks I've ever seen want to plug a hole in a radial tire instead of breaking it down and patching it properly. soon as I slung some of the crud off. Tip: Don't have tires balanced except when they are clean and dry! No rainy, snowy days! Hmmmm... the folks I use always scrape all the accumulated dirt and mud off the rims before balancing the tires. I think that only somebody who hadn't had much (if any) training would do otherwise. It's kind of a "DUHHH" thing. -- -fb- |
funkbastler wrote in
: Oh, is this limited to Walmart? We had the same thing happen at Pennzoil here in PA, caused quite a leak. We didn't realize that the Pennzoil had buggered up the plug, so we took it to the garage that we normally deal with. Lo and behold, the plug was stripped but in place. A friend at work took his Ford pickup truck (2 year old truck) to the FORD DEALER from where he purchased the vehicle. He went to pick it up at the end of the day, and viola, it was smoking like Jerry Lewis. The dealer actually tried to pass it off onto my friend, saying that it smoked like than and ran rough when my friend brought it in. In actuality, the Ford Dealer mechanics forgot to put the plug in, the ingoing oil drained out, and they ran the truck without oil. Notice that they attempted to deceive him in a ludicrous way, he would have had to be a complete idiot to have accepted the vehicle. Then the Ford Garage attempted to say that they would "rebuild" his destroyed motor. He contacted Ford Corporation and they interceded and required that the Ford Garage install a new motor. Not limited to Walmart, is it? Concerning the tire plug, when I went to Goodyear to have a flat tire repaired, out came the mechanic carrying the tire. The feeling of dread came over me, it must be a serious puncture. He carried the tire to me, and said "this puncture is getting near the sidewall", and recommended buying a new "set" of tires. He concealed the tire so that I could not see clearly. I took the tire away from him (after all, it is my tire) and looked inside. The puncture was well away from the sidewalls. I told him to fix it, which they did. Never had any problems with it. Walmart is not my first choice for car repairs, but I have had vehicles repaired there. I don't believe them to be any less ethical than any other garage. Pursuant to Al's post, when someone performs badly in retail, we often make sure to excoriate the person to the manager and quite often relate the negative experience to our friends. When someone is exceptional, we usually don't even take note. I was at a K-Mart one Christmas season. The employees and customers had been run through the mill due to the busy season, crowded conditions, competitive buyers (vying for the last of this item or that), and late nights (longer store hours). Anyway, this young black saleswoman shined well beyond the rest. She was as friendly as can be, informative, and efficient. I made sure to pursue the manager and tell him that I believed that she was an exceptional employee. We all need to take the time to adulate those deserving of it, especially in these days of declining service. Somehow I can't believe that your mechanics assiduously scrape off ALL the accumulated dirt and mud. Perhaps this is so if you pay $400 a tire and $90 for each tire for balancing. No one is going to waste that much time (they can't, they need to make money to stay in business) perfecting the tire for balance. They'll scrape off the gross stuff, of course, but they are not going to dig into every nook and cranny. Regards. On Sat, 06 Mar 2004 10:46:04 -0500, Al Patrick wrote: Wife used to take her car to WalMart to get the oil changed - until they cross-threaded the drain plug. They're also the only folks I've ever seen want to plug a hole in a radial tire instead of breaking it down and patching it properly. Hmmmm... the folks I use always scrape all the accumulated dirt and mud off the rims before balancing the tires. I think that only somebody who hadn't had much (if any) training would do otherwise. It's kind of a "DUHHH" thing. -- Never say never. Nothing is absolute. |
Wow. I got 4 sets of WalMart Goodyears on my various Mercedes cars
and trucks. Every time I've taken them in for service, I've been very happy with our Wally World. I get the lifetime road hazard warranty because construction vehicles rain nails in Charleston. If the nail in the tire is anywhere NEAR the sidewall, they give me a new tire for fear of being sued (www.walmartlitigation.com)..... I like that I can be in S Florida, pull into any Wally World and get the SAME great service I get at home.....no hassles, no problems. On Sat, 06 Mar 2004 10:46:04 -0500, Al Patrick wrote: Well, recently I gripped to this group about the Wal-Mart "service" departments when things didn't go too well. I feel it only fair (actually, I think I promised to let you know what happened!) that I tell of their action / correction of the situation. I had the tires spin balanced at Wal-Mart yesterday and all is well. The manager called me about a week ago and offered to do it anytime I could get it to him. He even promised to try to get it in and out pretty quickly so I'd not have to wait very long. I waited till a convenient time for me to go, gave him a call and he was as good as his word. When they finished I took it down the road for a test and came back giving him the thumbs up that all is well. To their credit, I think I should mention that when I had them serviced before the roads, and thus the tires, were wet and possibly a bit muddy or snowy, and this could have affected the "balance" of the tires as soon as I slung some of the crud off. Tip: Don't have tires balanced except when they are clean and dry! No rainy, snowy days! Oh, he even reimbursed me for the $20 I spent getting them bubble balanced elsewhere which didn't really do the job. (That was $5 per wheel.) Larry W4CSC POWER is our friend! |
"Soliloquy" wrote in message 4... funkbastler wrote in : Oh, is this limited to Walmart? We had the same thing happen at Pennzoil here in PA, caused quite a leak. We didn't realize that the Pennzoil had buggered up the plug, so we took it to the garage that we normally deal with. Lo and behold, the plug was stripped but in place. Repair complaint anecdotes. Being we humans make mistakes all the time, for all sorts of reasons, it's basically a statistical fact that any organization that does tens of thousands of (brake jobs/tire rotations/whatever) a year will screw some of them up. There are a million distractions or different events that might result in a drain plug being forgotten, no matter how careful you are with procedure. FOO-ups will in fact happen. Gau-ran-teed! :) Obviously, avoid shops that are incompetent by doing your research, but there's always the statistical chance you'll be the victim of one of their mistakes, no matter where you take your car. Some places are much better than others, but none will fail to screw up given enough time. What's important, is how the organization responds when it's called on to compensate you for their mistakes. It's sad that the integrity of seeking a square deal is all but dead in our overly-results-driven culture. A culture in decay primarily because of the primacy of greed and personal gain dominant in this time. Wall Street calls it virtue, but it's ugly in large quantities, so I think they are in error. We should turn this around and look at repair horror anecdotes and focus on how the shop made things right in the end (or didn't!) to tell which companies won't steal from you, and which will happily leave you with a damaged car and keep your money. As a consumer, I think that's something I'd really want to know before I entrusted it with my vehicle or for that matter, reward it with my dollars. Just another way to look at repair complaint anecdotes. A friend at work took his Ford pickup truck (2 year old truck) to the FORD DEALER from where he purchased the vehicle. He went to pick it up at the end of the day, and viola, it was smoking like Jerry Lewis. The dealer actually tried to pass it off onto my friend, saying that it smoked like than and ran rough when my friend brought it in. In actuality, the Ford Dealer mechanics forgot to put the plug in, the ingoing oil drained out, and they ran the truck without oil. Notice that they attempted to deceive him in a ludicrous way, he would have had to be a complete idiot to have accepted the vehicle. Then the Ford Garage attempted to say that they would "rebuild" his destroyed motor. He contacted Ford Corporation and they interceded and required that the Ford Garage install a new motor. Not limited to Walmart, is it? Concerning the tire plug, when I went to Goodyear to have a flat tire repaired, out came the mechanic carrying the tire. The feeling of dread came over me, it must be a serious puncture. He carried the tire to me, and said "this puncture is getting near the sidewall", and recommended buying a new "set" of tires. He concealed the tire so that I could not see clearly. I took the tire away from him (after all, it is my tire) and looked inside. The puncture was well away from the sidewalls. I told him to fix it, which they did. Never had any problems with it. Walmart is not my first choice for car repairs, but I have had vehicles repaired there. I don't believe them to be any less ethical than any other garage. Pursuant to Al's post, when someone performs badly in retail, we often make sure to excoriate the person to the manager and quite often relate the negative experience to our friends. When someone is exceptional, we usually don't even take note. I was at a K-Mart one Christmas season. The employees and customers had been run through the mill due to the busy season, crowded conditions, competitive buyers (vying for the last of this item or that), and late nights (longer store hours). Anyway, this young black saleswoman shined well beyond the rest. She was as friendly as can be, informative, and efficient. I made sure to pursue the manager and tell him that I believed that she was an exceptional employee. We all need to take the time to adulate those deserving of it, especially in these days of declining service. Somehow I can't believe that your mechanics assiduously scrape off ALL the accumulated dirt and mud. Perhaps this is so if you pay $400 a tire and $90 for each tire for balancing. No one is going to waste that much time (they can't, they need to make money to stay in business) perfecting the tire for balance. They'll scrape off the gross stuff, of course, but they are not going to dig into every nook and cranny. Regards. On Sat, 06 Mar 2004 10:46:04 -0500, Al Patrick wrote: Wife used to take her car to WalMart to get the oil changed - until they cross-threaded the drain plug. They're also the only folks I've ever seen want to plug a hole in a radial tire instead of breaking it down and patching it properly. Hmmmm... the folks I use always scrape all the accumulated dirt and mud off the rims before balancing the tires. I think that only somebody who hadn't had much (if any) training would do otherwise. It's kind of a "DUHHH" thing. -- Never say never. Nothing is absolute. |
UUUhh? Did you get your shortwave radio fixed at Wal-mart? Cause this is a radio group. On Sun, 07 Mar 2004 12:25:15 GMT, "Ross" wrote: "Soliloquy" wrote in message . 44... funkbastler wrote in : Oh, is this limited to Walmart? We had the same thing happen at Pennzoil here in PA, caused quite a leak. We didn't realize that the Pennzoil had buggered up the plug, so we took it to the garage that we normally deal with. Lo and behold, the plug was stripped but in place. Repair complaint anecdotes. Being we humans make mistakes all the time, for all sorts of reasons, it's basically a statistical fact that any organization that does tens of thousands of (brake jobs/tire rotations/whatever) a year will screw some of them up. There are a million distractions or different events that might result in a drain plug being forgotten, no matter how careful you are with procedure. FOO-ups will in fact happen. Gau-ran-teed! :) Obviously, avoid shops that are incompetent by doing your research, but there's always the statistical chance you'll be the victim of one of their mistakes, no matter where you take your car. Some places are much better than others, but none will fail to screw up given enough time. What's important, is how the organization responds when it's called on to compensate you for their mistakes. It's sad that the integrity of seeking a square deal is all but dead in our overly-results-driven culture. A culture in decay primarily because of the primacy of greed and personal gain dominant in this time. Wall Street calls it virtue, but it's ugly in large quantities, so I think they are in error. We should turn this around and look at repair horror anecdotes and focus on how the shop made things right in the end (or didn't!) to tell which companies won't steal from you, and which will happily leave you with a damaged car and keep your money. As a consumer, I think that's something I'd really want to know before I entrusted it with my vehicle or for that matter, reward it with my dollars. Just another way to look at repair complaint anecdotes. A friend at work took his Ford pickup truck (2 year old truck) to the FORD DEALER from where he purchased the vehicle. He went to pick it up at the end of the day, and viola, it was smoking like Jerry Lewis. The dealer actually tried to pass it off onto my friend, saying that it smoked like than and ran rough when my friend brought it in. In actuality, the Ford Dealer mechanics forgot to put the plug in, the ingoing oil drained out, and they ran the truck without oil. Notice that they attempted to deceive him in a ludicrous way, he would have had to be a complete idiot to have accepted the vehicle. Then the Ford Garage attempted to say that they would "rebuild" his destroyed motor. He contacted Ford Corporation and they interceded and required that the Ford Garage install a new motor. Not limited to Walmart, is it? Concerning the tire plug, when I went to Goodyear to have a flat tire repaired, out came the mechanic carrying the tire. The feeling of dread came over me, it must be a serious puncture. He carried the tire to me, and said "this puncture is getting near the sidewall", and recommended buying a new "set" of tires. He concealed the tire so that I could not see clearly. I took the tire away from him (after all, it is my tire) and looked inside. The puncture was well away from the sidewalls. I told him to fix it, which they did. Never had any problems with it. Walmart is not my first choice for car repairs, but I have had vehicles repaired there. I don't believe them to be any less ethical than any other garage. Pursuant to Al's post, when someone performs badly in retail, we often make sure to excoriate the person to the manager and quite often relate the negative experience to our friends. When someone is exceptional, we usually don't even take note. I was at a K-Mart one Christmas season. The employees and customers had been run through the mill due to the busy season, crowded conditions, competitive buyers (vying for the last of this item or that), and late nights (longer store hours). Anyway, this young black saleswoman shined well beyond the rest. She was as friendly as can be, informative, and efficient. I made sure to pursue the manager and tell him that I believed that she was an exceptional employee. We all need to take the time to adulate those deserving of it, especially in these days of declining service. Somehow I can't believe that your mechanics assiduously scrape off ALL the accumulated dirt and mud. Perhaps this is so if you pay $400 a tire and $90 for each tire for balancing. No one is going to waste that much time (they can't, they need to make money to stay in business) perfecting the tire for balance. They'll scrape off the gross stuff, of course, but they are not going to dig into every nook and cranny. Regards. On Sat, 06 Mar 2004 10:46:04 -0500, Al Patrick wrote: Wife used to take her car to WalMart to get the oil changed - until they cross-threaded the drain plug. They're also the only folks I've ever seen want to plug a hole in a radial tire instead of breaking it down and patching it properly. Hmmmm... the folks I use always scrape all the accumulated dirt and mud off the rims before balancing the tires. I think that only somebody who hadn't had much (if any) training would do otherwise. It's kind of a "DUHHH" thing. -- Never say never. Nothing is absolute. |
On Sun, 07 Mar 2004 02:17:21 -0000, Soliloquy
wrote: Somehow I can't believe that your mechanics assiduously scrape off ALL the accumulated dirt and mud. Perhaps this is so if you pay $400 a tire and $90 for each tire for balancing. No one is going to waste that much time (they can't, they need to make money to stay in business) perfecting the tire for balance. They'll scrape off the gross stuff, of course, but they are not going to dig into every nook and cranny. And the gross stuff is what counts. If they know what they're doing, they'll get rid of anything that would cause problems... otherwise, take your car somewhere else. -- -fb- |
"B Banton" wrote in message ... Nice Larry. Yea, I'm checking out the shortwave group to hear about your damn tires at the local WM. Hey, want to talk about your Mom's dentures too? Hey! Jerk! Not long ago you were talking about eating Edy's Grand ice cream. Put a cork in it! Brian |
On Sun, 07 Mar 2004 04:42:46 GMT, (Larry W4CSC) wrote:
Wow. I got 4 sets of WalMart Goodyears on my various Mercedes cars and trucks. Every time I've taken them in for service, I've been very happy with our Wally World. I get the lifetime road hazard warranty because construction vehicles rain nails in Charleston. If the nail in the tire is anywhere NEAR the sidewall, they give me a new tire for fear of being sued (www.walmartlitigation.com)..... I like that I can be in S Florida, pull into any Wally World and get the SAME great service I get at home.....no hassles, no problems. On Sat, 06 Mar 2004 10:46:04 -0500, Al Patrick wrote: Well, recently I gripped to this group about the Wal-Mart "service" departments when things didn't go too well. I feel it only fair (actually, I think I promised to let you know what happened!) that I tell of their action / correction of the situation. I had the tires spin balanced at Wal-Mart yesterday and all is well. The manager called me about a week ago and offered to do it anytime I could get it to him. He even promised to try to get it in and out pretty quickly so I'd not have to wait very long. I waited till a convenient time for me to go, gave him a call and he was as good as his word. When they finished I took it down the road for a test and came back giving him the thumbs up that all is well. To their credit, I think I should mention that when I had them serviced before the roads, and thus the tires, were wet and possibly a bit muddy or snowy, and this could have affected the "balance" of the tires as soon as I slung some of the crud off. Tip: Don't have tires balanced except when they are clean and dry! No rainy, snowy days! Oh, he even reimbursed me for the $20 I spent getting them bubble balanced elsewhere which didn't really do the job. (That was $5 per wheel.) Larry W4CSC POWER is our friend! Same here...I buy tires at walmart. As far as I'm concerned, best prices and the service is decent. In addition, my shortwave radio is very happy strapped into the passenger seat. Not one of the mechanics has changed his programming while he has visited the garage and he likes that. He can't wait to ride up on the lifts each and every time. Tracy |
B Banton wrote in
: Please refer to the remainder of the thread for a more complete understanding of my comments. It's quite absurd to pop in halfway through a thread and blame an individual that is responding in kind to similar comments made by others. Even though this is a shortwave NG, I'll bet you daily violate laws and rules far more important than adhering to the desired topics for this group. Do you speed, do you drift through stop signs, do you cheat on taxes, do you steal from work, do you do illicit drugs, do you underage drink, do you drink and drive, do you cheat on your wife and or (sic) girlfriend, etc.? Put it into perspective, if you don't believe the post is valid, you need not read it, and you certainly need not respond to it. Those that advocate a degree of censorship in television programming are always told, "change the channel". You have the same luxury. Just ignore the posts that don't interest you. These recriminations of this post or that not being suitable for this NG are mostly leveled by people interested in causing trouble. The concerns about wasted bandwidth are ludicrous for 2 reasons. 1. The complainers often use more BW than the bogus posts. 2. There are so few posts to this group anyway that bandwidth is not a concern. God Bless, Soliloquy. UUUhh? Did you get your shortwave radio fixed at Wal-mart? Cause this is a radio group. -- Never say never. Nothing is absolute. |
Yea - but I was listening to the radio while I was sucking it down.
Put the cork in your rear. Uh - after it was in my butt of course. You Wal-Marters love that. Hey - I buy my socks there! On Sun, 07 Mar 2004 13:50:51 GMT, B Banton wrote: Nice Larry. Yea, I'm checking out the shortwave group to hear about your damn tires at the local WM. Hey, want to talk about your Mom's dentures too? On Sun, 07 Mar 2004 04:42:46 GMT, (Larry W4CSC) wrote: Wow. I got 4 sets of WalMart Goodyears on my various Mercedes cars and trucks. Every time I've taken them in for service, I've been very happy with our Wally World. I get the lifetime road hazard warranty because construction vehicles rain nails in Charleston. If the nail in the tire is anywhere NEAR the sidewall, they give me a new tire for fear of being sued (www.walmartlitigation.com)..... I like that I can be in S Florida, pull into any Wally World and get the SAME great service I get at home.....no hassles, no problems. On Sat, 06 Mar 2004 10:46:04 -0500, Al Patrick wrote: Well, recently I gripped to this group about the Wal-Mart "service" departments when things didn't go too well. I feel it only fair (actually, I think I promised to let you know what happened!) that I tell of their action / correction of the situation. I had the tires spin balanced at Wal-Mart yesterday and all is well. The manager called me about a week ago and offered to do it anytime I could get it to him. He even promised to try to get it in and out pretty quickly so I'd not have to wait very long. I waited till a convenient time for me to go, gave him a call and he was as good as his word. When they finished I took it down the road for a test and came back giving him the thumbs up that all is well. To their credit, I think I should mention that when I had them serviced before the roads, and thus the tires, were wet and possibly a bit muddy or snowy, and this could have affected the "balance" of the tires as soon as I slung some of the crud off. Tip: Don't have tires balanced except when they are clean and dry! No rainy, snowy days! Oh, he even reimbursed me for the $20 I spent getting them bubble balanced elsewhere which didn't really do the job. (That was $5 per wheel.) Larry W4CSC POWER is our friend! |
Wal-Mart = Evil Empire!
They even got black helicopters. and it figures that my IC-R3 can't even pick up those black helicopters like it's supposed to unless you're inside them right next to the transmitter. but move one seat away inside the black helicopter, and you totally lose all reception. "and that's the plllghhhh truth". j/k but "ain't it the truth"? |
UUUhh? Did you get your shortwave radio fixed at Wal-mart? Cause this is a radio group. well, after this thread, I want to try and pick up those black helicopters at Wal-Mart on my IC-R3. ;) but I know that it's a lost cause and won't pick them up unless you're inside them. too poor of a reception on those frequencies with the R3. I finally gave up and bought a video transmitter which the R3 wouldn't pick up 3 feet away in the same room, while the video reciever that came with the transmitter picked it up rooms away, I'd say at least thirty feet away. |
but I think the IC-R3 is okay for casual listening on shortwave (AM mode) from
5 MHZ to 30 MHZ. It doesn't do SSB. and from 0.495 MHZ through the AM hbroadcast band and up to 5 MHZ, the reception is terible, not even good for casual listening. I guess I'd have to call that "really casual listening". I would have put a smiley there, except the sad thing about it is that I'm not kidding. It does seem to be at it's best (okay) on the regular scanner frequencies of 30 MHZ to 470 MHZ in NFM mode. |
UUUhh? Did you get your shortwave radio fixed at Wal-mart? Cause
this is a radio group Wal-Mart probably doesn't even know what a shortwave radio is. At least, I never seen any at the Wal-Marts around here. radios, yes. shortwave radios, no. I think the radio shacks around here have a few models of shortwave radios. although nowhere near as much asthey used to years ago. |
Wow. I got 4 sets of WalMart Goodyears on my various Mercedes cars
and trucks. Ever okay. I can get this sort-of on-topic and sort-of off-topic. by that I mean radio (tv) related. The FCC does define tv as radio broadcasting. so it has been reported that the new radio scanners that have video capability (such as the IC-R3) can recieve the tv images that are transmitted by the Goodyear blimp. Sorry, I don't know the frequencies, (it's NOT shortwave, therefore sort of off-topic, but is radio related, so therefore sort of on-topic). however, with the way I've seen my IC-R3 perform on 2.4 GHZ frequencies, I would imagine that you would have to be inside the blimp to see the video transmissions from it on the R3. or is the transmitter on the outside. I gues in that case, you would have to be dangling and hanging onto the outside of the blimp to see the video transmissions from it on an IC-R3. My advice: Get a wavecom video reciever and tramsmitter, or X-10 or something. although those are limited in frequencies to only four specific channels which the blimp may or may not use for video transmissions. |
"Brian Hill" wrote in message ... Wal-Mart = Evil Empire! They even got black helicopters. And they ship "THIS TOWN UNDER MARTIAL LAW" signs on their trucks! Tom |
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