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#91
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"David Eduardo" wrote:
"Eric F. Richards" wrote in message ... I guarantee you that within a 10 mile radius of where I live, the median and mean incomes are far, FAR above the Denver metro area, where advertisers following your model will target. The Denver radio market is made up of 7 counties. I am pretty sure your area is inside it. The only other separately bought markets nearby are Puebo, Colorado Springs and Ft. Collins - Greeley. Each is a separate marekt area. I would be in the Ft. Collins - Greeley market. However, there are far more listeners to Denver stations in Ft. Collins than there are Ft. Collins listeners -- at least in my experience. I'm in Larimer County, BTW. In the area described above, I wouldn't be surprised if the median income is 80k (or higher). For that matter, I guarantee you that if you swept a ring 10 miles wide with its inner edge 50 miles outside of Denver around denver, that median and mean income collection would also be higher than the Metro area. I ran this in Mapquest and the more rural you get, the more incomes goe down. Mapquest tells incomes of the area being plotted? I would believe that in the eastern counties -- Adams, for example -- the income goes down. But coverage of The NW side -- Boulder, Grand, Broomfield, etc. it will be very high. I think Castle Rock is probably a wash. SW side is high-priced again. In any case, that data is irrelevant. Radio advertising, whether local, regional or national, is bought by market and the people who design campaigns know all this stuff. what they also realize is that the best way to reach listeners is on local stations as they have the ability to provide added value locally. ....and we all know from personal experience that marketing always reflects reality, right? It's still a helluva way to run a railroad, no matter what you say about it. -- Eric F. Richards "This book reads like a headache on paper." http://www.cnn.com/2001/CAREER/readi...one/index.html |
#92
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![]() "Eric F. Richards" wrote in message ... "David Eduardo" wrote: The Denver radio market is made up of 7 counties. I am pretty sure your area is inside it. The only other separately bought markets nearby are Puebo, Colorado Springs and Ft. Collins - Greeley. Each is a separate marekt area. I would be in the Ft. Collins - Greeley market. However, there are far more listeners to Denver stations in Ft. Collins than there are Ft. Collins listeners -- at least in my experience. But try to understasnd, whether that is true or not, advertisers buy each market separately. I'm in Larimer County, BTW. In the area described above, I wouldn't be surprised if the median income is 80k (or higher). Very few ad campaigns are income based, as most are for mass market products and services. Specific high income ZIPs or areas having other characteristics are usually targeted by direct mail or other more thightly focused medium. Mapquest tells incomes of the area being plotted? The Arbitron application based on it goes right down to listening habits and income and family size, ttc. I would believe that in the eastern counties -- Adams, for example -- the income goes down. But coverage of The NW side -- Boulder, Grand, Broomfield, etc. it will be very high. I think Castle Rock is probably a wash. SW side is high-priced again. Boulder, etc., are in the Denver MSA. And radio is NOT bought on the ZIP code level. It is mass media, and used for reach and frequency, not the sort of thing that direct mail, etc. do better. In any case, that data is irrelevant. Radio advertising, whether local, regional or national, is bought by market and the people who design campaigns know all this stuff. what they also realize is that the best way to reach listeners is on local stations as they have the ability to provide added value locally. ...and we all know from personal experience that marketing always reflects reality, right? Yeah, it usually does. The companies that advertise usually know a lot more about the user of the product and its marketing goals than a radios station does. In fact, the product was probably developed today by a company tha tis in marketing mode as opposed to the older production mode model. As such, the rpduct was designed with user input, and then marketed to the greatest potential users. It's still a helluva way to run a railroad, no matter what you say about it. Your misunderstanding of the way radio is listened to is monumental, and the basis for your failure to get the way advertising is bought. Radio is mostly listened to in the daytime. It is nearly 100% listened to in the very strongest signal contours of FM and AM stations. Advertisers only use local stations to reach local audiences, as they depend on more than on air advertising as part of an ad buy, and out of town stations do not do merchandising, promotion or remotes or shows or club appearances or taste testings or mystery shopper promotions or whatever outside their own market where 99.999999999999% of their listeners are anyway. |
#93
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In article ,
"David Eduardo" wrote: Snip Your misunderstanding of the way radio is listened to is monumental, and the basis for your failure to get the way advertising is bought. Radio is mostly listened to in the daytime. It is nearly 100% listened to in the very strongest signal contours of FM and AM stations. Advertisers only use local stations to reach local audiences, as they depend on more than on air advertising as part of an ad buy, and out of town stations do not do merchandising, promotion or remotes or shows or club appearances or taste testings or mystery shopper promotions or whatever outside their own market where 99.999999999999% of their listeners are anyway. I have heard that a big portion of the AMBCB advertising market is rush hour traffic times in the local market. True? -- Telamon Ventura, California |
#94
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![]() "Telamon" wrote in message ... In article , "David Eduardo" wrote: Snip Your misunderstanding of the way radio is listened to is monumental, and the basis for your failure to get the way advertising is bought. Radio is mostly listened to in the daytime. It is nearly 100% listened to in the very strongest signal contours of FM and AM stations. Advertisers only use local stations to reach local audiences, as they depend on more than on air advertising as part of an ad buy, and out of town stations do not do merchandising, promotion or remotes or shows or club appearances or taste testings or mystery shopper promotions or whatever outside their own market where 99.999999999999% of their listeners are anyway. I have heard that a big portion of the AMBCB advertising market is rush hour traffic times in the local market. True? 6 Am to 7 PM is where nearly all the ad buys are placed. Listening levels are pretty similar throughout those 13 hours. Only 30% of radio listening is in cars, while the bulk is at work and in home. |
#95
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![]() "Eric F. Richards" wrote in message ... "David Eduardo" wrote: ...and therein lies the problem. You aren't looking for listeners who buy -- you are looking for listeners who are densely packed. It ain't called "target-casting," it's "broadcasting." Radio and print and TV are mass media. They loolk for "people" and there is no way of knowing which ones are ready to buy. You are making assumptions about the ability to know the listener at the granular level, one by one. There is no economical way to do this. This is why ratings are a poll, not a census. Going into another medium, the direct mail response rate is seldome even 1% even with the most targeted mailing lists. Still, given cost, that is cost effective. the same is true with radio. Advertisers can narrow down choicdes by knowing the age appeal of thier product vs the appeal of stations, and select accordingly. Other than that, they really have little to deal with as to the desire to buy of the listeners of radio or one station as this may change from day to day or hour to hour. Boulder, etc., are in the Denver MSA. Now go to the FCC site and pull a coverage map for Denver based stations. Boulder is in a valley -- a signal hole, invisible to Lookout Mountain, where many Denver broadcasters live. They can't cover Boulder for crap. They can and do, however, cover all the way down to New Mexico. As I said before, each market only has a few, a very few, AMs that fully cover it. That goes for Denver, or Cleveland or LA. In fact, due to urban sprawl, Washington DC has not had a single viable AM in this respect for the last 30 years or so. Only those stations, like KOA, will be fully competitive because they cover the market. the rest willhave to figure out niche or brokered options to survive. Since we are talking about AM, and there are no AMs up on a frikkin' mountain, your whole point is bvery confusing. And no Denver FM covers down to New Mexico. You do know that the ideal AM site is in salt water, right? Lacking that, it is in the lowest, flattest, wettest, most orgnic soil possible. FMs and TVs love mountains of the 2000 foot creations of Stainless, but not AMs. Again we are talking about AM out of market skywave coverage. Coverage which, in Denver, exists on only one station... KOA. ...and we all know from personal experience that marketing always reflects reality, right? Yeah, it usually does. Which is why New Coke did so well, the Ford Edsel was a rip-roaring success, the Chevy Miata is hailed as a great move by GM and Robert Macnamara will go down in history as the greatest market researcher ever. It is telling that you had to go back 50 years for one of your examples. There are always misses. The case study for consumer research and being driven by the marketing mode is Procter & Gamble... they create hundreds of new products a year, actually test market a significant percentage (that means they make the product and distribute it in isolated markets to see how it does) and roll out dozens. Yet as many as half do not last 3 years. Consumer tastes change, and sometimes initial impressions do not create long term usage. This is why companies try to have many products under development. Oh, and no one reads the comic strip Dilbert, because its descriptions of corporate life are pure fantasy. Some are real, some are exaggerations. And many of us work in companies where none of that is true. Mostly,comic strips are exaggerations of real life. Good thing, too, because I bet that a seller -- that is, a buyer of advertising time -- on WLW knows how many units they move in East Overshoe, that place that doesn't exist in your world. But, even if they do get a listener or tow at night outside the Cicny MSA, they do not quantify the sales that way. They look at the sales by region and city and the local ad expenditures to determine effectiveness of the ad campaign. You are trying to quantify on a grand scale something that does not matter: night DX AM lisatening. You can go through the Arbitron diaries for east Overshoe (every US county is rated at least once a year) and you will not find that WLW gets ratings. So, statistically, it is not a factor even if in reality one or tow people listen occasionally. When you have, for example, 1.6 million listening to KFI in the LA market, the fact that maybe 3 or 4 people listened in Needles or Barstow or Bishop or somewhere way off in the wilderness is totally insignificant. Does not make a material change in eithe KFI or the people who hear ads on KFI. And, in most places in the Southwest, Mexican staiton interference has made the usefullness of clears on skywave pretty limited in the last few decades (KFI and KNX are unlistenable 150 miles from LA, for example) and in the Southeast, Cubans and caribbean stations chew up WSB and WLW and stations like that most nights of the year... another reason why these stations do not even try to serve out of market listener groups. In fact, the product was probably developed today by a company tha tis in marketing mode as opposed to the older production mode model. As such, the rpduct was designed with user input, and then marketed to the greatest potential users. That's true. But it doesn't affect how radio people intentionally misunderstand their audience. We do not misunderstand our daudiences We just have to, for economic reasons, ignore that portion that is not inside our own market metro. It's still a helluva way to run a railroad, no matter what you say about it. Your misunderstanding of the way radio is listened to is monumental, Um, no. *I* listen. Do you? Do you even know listeners, or do you only know the arbitron numbers, those that only reflect listeners "above a certain threshold" per ZIP code? I spend at least half my time in direct contact with listeners or supervising others who are. I travel between 17 US markets, and we see in person at least 10 thousand listeners a year, and talk to anoother 200,000 or more users of our "variety" of radio by phone, conducting interviews with all of them using a staff of about 50 an a budget that is about 6 times greater than the billing of the average radio station in the US. Yes, we know our listeners very well. Your methodology reminds me of an old joke about a physicist studying prime numbers: "1 doesn't count... 2 is prime, 3 is prime, 4 is... NOT prime, 5 is prime. 4 must be experimental error, therefore all integers are prime." Except that we do extensive field research on a monumental level. Your results remind me once again how detached marketing is from reality. Some years back, I got contacted by a telephone marketing survey, wanting to study people's opinions of US-West, now Qwest, the most wretched phone company I've ever had to deal with. Because they wanted hard, measurable data, they asked a series of yes-no questions about quest. Not a single question was asked about the quality or reliability of their service. Not one. After about 5 minutes of yes-no questions on total irrelevency, "In your opinion, have the operators at US-west been polite and friendly?" I said, nicely but in exasperation, "You haven't asked the right question yet." They never did. Irrelevant. Your experience with Quest and the purposes of the survey were at odds. Maybe the did not want to know your feelings, just your actual behaviour... in other words, don't tell me what you feel, tell me what you actually did. Union members supposedly reject the labor policies, offshoring and health care policies of WalMarth. Yet 70% of labor union members recently surveyed shopped at walMart despite that. In other words, a survey based on feelings would say labor union menbers despise WalMart. And it would not show that nearly all of them shop there anyway. You have to pin down real behaviour, not guesses. Consumers can tell you what they have done a lot better than what they will do... this is why historians are respected and fortune tellers are not. And neither do you. We do all the time. You just will never see proprietary research. and the basis for your failure to get the way advertising is bought. I get it. I get it just fine. Just like I "get" The Flat Earth Society. Radio is mostly listened to in the daytime. Sure -- drive time. What your next biggest listening period outside of rush hour? Listening is pretty flat form 6 AM to 7 PM. there are small peaks in 6 to 10 and 3 to 7, but they are minor. Since 70% of listening is at home or at work, the short in-car intervals are overwhelmed by in home and at work listening, where more time is available. In fact, in some makrets, like New York, less than 25% of listening is in cars! It is nearly 100% listened to in the very strongest signal contours of FM and AM stations. By your massaged, filtered numbers, yes. But you are filtering a large number of people out of your survey. They, to you, are down in the noise, in the insignificant digits range. But that "noise," added up, makes a significant bloc of people. I am not filtering anyone out. If you look at any station, and look at where the diary returns come from by work and home location, you find that most listening is inside the very prime contours. in metros, where AM noise levels are high, about 80% to 85% comes from within the 10 mv/m contours. On FM, it is within the 64 dbu contour. Very little is left outside those contours. Then you can check if your station showed up in any market area that is not your home market area. In the whole US, only a few hundred out of 13,500 radio stations showed up outside the home market. Arbitron is very liberal on what it takes to "show" in a market. You only have to appear in 10 diaries and register a certain number of quarter hours of listening to "show" yet, except for contiguous markets on groundwave for AM, AMs do not show in distant markets because there is just not anyone listening. Again, radio listening at night is about 4 times lower than daytime levels so the chances of finding listeners is much harder. Add to that the fact that there are very few stations on reasonably clear frequencies that can be reliably heard and listened to on skywave (the number is a few dozen out of 5000 AM stations) and all these staitons are programming to local audiences because that is where the big money comes from and you have no listeners of significance outside the groundwave coverage areas. Advertisers only use local stations to reach local audiences, Either because you won't sell them the time, or they are a local product (like a bar or a pizza joint), or, gawd help us all, they *believe* people like you. Buying is top down. Advertisers decide what ages, geographies, markets they will use. They tell their ad agency what to buy, and they determine the media mix. Radio simply provides the time. Radio will sell time to most anything legal. But I have never personally seen a single buy come down for skywave or out of market listeners in the last 45 years or so. Major advertisers advertise by the market. Their entire distribution system is generally regionalized by market and zone, and so are ad budgets. Even national media, like network TV and cable, is allocated by market based on population. as they depend on more than on air advertising as part of an ad buy, and out of town stations do not do merchandising, promotion or remotes or shows or club appearances or taste testings or mystery shopper promotions or whatever outside their own market where 99.999999999999% of their listeners are anyway. ...all of the above are irrelevent and gimmicery. I personally have never gone to see a remote. I certainly wouldn't, say, go buy a car based on a remote. But then, I consider myself to be above average intelligence -- maybe the below-average Joe or Jane *will* buy a car because KSUX is doing a remote at the local chevy outlet. The fact is, most ad buys include some type of merchandising or direct support services. It may be something you do not see, like letters to all retailers in a market area saying that Client So and So is advertising on my station, so you had better stock up and give the product good facings to satisfy increased demand... or a contest to give away samples... or cupons done at van hits... or an endorsement by talent... or something that enhances the ad buy and is purely localized. I can not send talent or vans or whatever to Moreno Valley. Doing so would take 8 hours, including travel time. I could do 4 hits in LA metro in the same time, and that benefits me. It is about logistics, signal and listening patterns. Oh, and, "99.999999999999%"? Are you sure? You referred to The LA staiton I referred to has over 1.2 million weekly listeners ...so a single listener not recorded by your beloved Arbitrons would be far more than the 0.000000000001% needed to break your percentage. I was engaging in the same hyperbole you are using. But you know that. Your station is a top 5 in a market it refuses to sell to. Because they don't exist, according to your beloved numbers. LA ad rates on major staitons are in the $1000 to $2000 per spot range. In Riverside / San Bernardino, the Inland Empire separate market, the local staitons sell for from $60 to a bit over $100 a spot. There is no way I can go in there and offer $2000 spots for the #5 station when the #1 staiton sells for $100 a spot. And that is why major metro stations do not sell in fringe markets, even if they cover them partly or fully. Once again, because I need to spell these things out for you, I'm not suggesting you sell bar X outside of your home market. But if you can place ads for companies that do mail order work, or are a chain, or otherwise aren't tied to a geographic element, why not do so? "Because we don't work that way," is a ****-poor answer. Almost all Mail Order is PI. We do not talke PI, as the returns are miserable and it is better to play more music or do more talk than to fill the staiton up with non-productive ads that detract fromt he entertainment value. Chain stores or national products buy ads through agencies. They buy by the market. If you are an LA station and mention Riverside ratings, they say, "but I am buying you for LA, not Riverside. When I buy Riverside, and you want to sell me more spots for $60, give us a ring." I reiterate: Thinking inside your tiny little box will probably doom traditional broadcast-band radio. Don't feel too bad, though, you have company: Clear Channel thinks that selling the most bland mush will keep radio going because it fits into their market surveys of what people want. Clear Channel and its component parts literally saved AM radio. In fact, the name of the company reflects on its first purchase, WOAI in San Antonio, a bankrupt AM. They expanded by buying good AMs even in places like Wyoming and Montana and putting on good talk programming and, for all practical purposes, creating or significantly contributed to the model that saved AM. |
#96
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I am about 600 miles northeast of WHO Des Moines 1040 and hear them on
skywave until they fade out. I like to listen to Don Thompson's breakfast program on Sunday morning (7am-8 cst). I find it a delightful mix of music of the 50's/60's, reminiscences of Hollywood, and pleasant talk. I have to report that in the introduction, Don greeted listeners from COAST to COAST and metioned a few towns around the country. Horrors! Heresy! Why is this station greeting dx'ers who won't show up on their ratings book. Are they mad? Eduardo says profit maximize...don't let a cost escape your eyes. WHO is fading out early these days but I did note two commercials: one for a function at the Iowa State Fairgrounds and another announcing a tour of the Canadian maritimes. Whoda thunk it? A station not only greeting am dx'ers but encouraging them. With reference to CFRX. They use a Harris 1kw transmitter and I would guess that the electric cost would be about $100 a month. They also have an active support group that handles QSL's. |
#97
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![]() "ve3..." wrote in message oups.com... I am about 600 miles northeast of WHO Des Moines 1040 and hear them on skywave until they fade out. I like to listen to Don Thompson's breakfast program on Sunday morning (7am-8 cst). I find it a delightful mix of music of the 50's/60's, reminiscences of Hollywood, and pleasant talk. I have to report that in the introduction, Don greeted listeners from COAST to COAST and metioned a few towns around the country. Horrors! Heresy! Why is this station greeting dx'ers who won't show up on their ratings book. Are they mad? It is really hard to keep talent from wanting to mention distant listeners, and it does add a "bigness" if not overdone. Essentially, it is a fallback to decades past when there were fewer stations in more rual areas and folks had to listen to distant signals. WHO, like regional signals such as WMT, WNAX, KFYR and KFGO, used to be huge billing stations based on thier agricultural coverage. As the owner operated family farm dwindled, and farmers could get weather and commodity prices on pagers and cell phones, agribusiness advertising has fallen about 90% from the 60's. So you are hearing the end of an era on one of the few 1-A stations that has enormous groundwave coverage (due to conductivity in the prairie states). Few other stations do this or care. And, I believe, WHO was always the smallest of the 1-A clear channels in terms of listenership and revenues. Remember, there are only a handful of stations with as much protection as WHO. 640, 650, 660, 670, 700, 720, 750, 760, 770, 780, 820, 830, 840, 870, 880,890, 1020, 1030, 1040, 1100, 1120, 1160, 1180, 1200 and 1210 are all there are vs. nearly 5000 AMs that can not provide regular, reliable skywave today. Eduardo says profit maximize...don't let a cost escape your eyes. WHO is fading out early these days but I did note two commercials: one for a function at the Iowa State Fairgrounds and another announcing a tour of the Canadian maritimes. Whoda thunk it? A station not only greeting am dx'ers but encouraging them. If I am not mistaken, the IA state fair takes place within the groundwave coverage area of WHO, and a tour to visit the maritimes would be directed at WHO listeners who want to travel to new places, not to listeners in the Maritimes (where WHO can rarely be heard, even by DXers with excellent equipment). With reference to CFRX. They use a Harris 1kw transmitter and I would guess that the electric cost would be about $100 a month. They also have an active support group that handles QSL's. It is nice that they get support. I had an SW license years ago and truned it in as there was no way I could afford to keep it running. |
#98
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"David Eduardo" wrote:
Since we are talking about AM, and there are no AMs up on a frikkin' mountain, Actually, at this point we are talking about the selling of radio in general. My experience is that local listeners are FM listeners, unless they are sports or talk radio. Yes, KOA does very well, but they have a niche. your whole point is bvery confusing. And no Denver FM covers down to New Mexico. Raton Pass. Look it up. I know my state, sir. You do know that the ideal AM site is in salt water, right? Lacking that, it is in the lowest, flattest, wettest, most orgnic soil possible. FMs and TVs love mountains of the 2000 foot creations of Stainless, but not AMs. Actually, I do know that. (Better tell Reg Edwards... but I digress...) ...I also know that AM will fill the holes that FM stations can't. But FM, last time I checked, outperformed AM. (No doubt, measuring the local market only...) Again we are talking about AM out of market skywave coverage. Coverage which, in Denver, exists on only one station... KOA. ...and we all know from personal experience that marketing always reflects reality, right? Yeah, it usually does. Which is why New Coke did so well, the Ford Edsel was a rip-roaring success, the Chevy Miata is hailed as a great move by GM and Robert Macnamara will go down in history as the greatest market researcher ever. It is telling that you had to go back 50 years for one of your examples. Actually, I picked ones that I 1) personally knew about and 2) would be common and unambiguous. For example, I didn't include the various clear sodas -- Pepsi Ice? -- because I don't know if that was a test market thing that bombed or a full-fledged rollout that bombed. Yet marketing-driven items can, do and will fail. New Coke is the perfect example of everything being done "right" by marketing principles and it all went wrong. But, even if they do get a listener or tow at night outside the Cicny MSA, they do not quantify the sales that way. They look at the sales by region and city and the local ad expenditures to determine effectiveness of the ad campaign. In other words, what they do doesn't reflect reality. Your "listner or tow [sic]" is probably more like 10 here, 20 here, 5 there, adding up to the hundreds to thousands. You are trying to quantify on a grand scale something that does not matter: night DX AM lisatening. It doesn't even necessarily have to be night listening, and I do not view the listener of MW BCB who does so purely for the program content as "DX." Especially when it doesn't have to be that far. Growing up in Cleveland, my parents' station was WJR, Detroit and mine was CKLW, Detroit/Windsor. You can go through the Arbitron diaries for east Overshoe (every US county is rated at least once a year) and you will not find that WLW gets ratings. Because the listener count doesn't cross a certain threshold. The problem is, though, that there are a *lot* of East Overshoes out there. I'll say it again: No one is asking you to advertise East Overshoe Laundramat; the idea is to be aware of the sales in the local market that are created by non-local buyers. So, statistically, it is not a factor even if in reality one or tow people listen occasionally. Statistically, your odds of winning the Lottery are 0. The odds of someone winning the lottery, however, are quite high. But you are saying that because the odds of any individual winning is 0, the odds of someone winning must also be 0. It's a statistical fallacy. When you have, for example, 1.6 million listening to KFI in the LA market, the fact that maybe 3 or 4 people listened in Needles or Barstow or Bishop or somewhere way off in the wilderness is totally insignificant. Does not make a material change in eithe KFI or the people who hear ads on KFI. But that 3 or 4 might be much higher than that, but are pre-filtered by Arbitron. The only "material change" that your advertisers care about is someone who makes a sale. The guy who owns a Porche in Needles certainly isn't going to Fred's Garage in Needles to get it serviced -- he'll go to where it can be done, in LA. And your Porche dealer advertising there might get his interest piqued. And, in most places in the Southwest, Mexican staiton interference has made the usefullness of clears on skywave pretty limited in the last few decades (KFI and KNX are unlistenable 150 miles from LA, for example) and in the Southeast, Cubans and caribbean stations chew up WSB and WLW and stations like that most nights of the year... another reason why these stations do not even try to serve out of market listener groups. Perhaps -- that's a believable explanation. However, CKLW, targetting the American audience, had to contend with PJB being a flamethrower on that same frequency ALSO targetting an american audience. Usually CKLW won out in the northern states, but I recall one evening of freak atmospherics where CKLW was overwhelmed by PJB in Cleveland. Your methodology reminds me of an old joke about a physicist studying prime numbers: "1 doesn't count... 2 is prime, 3 is prime, 4 is... NOT prime, 5 is prime. 4 must be experimental error, therefore all integers are prime." Except that we do extensive field research on a monumental level. It matters not a whit if the methodology is flawed. That's something I'll never see because it's a closely guarded secret. Your results remind me once again how detached marketing is from reality. Some years back, I got contacted by a telephone marketing survey, wanting to study people's opinions of US-West, now Qwest, the most wretched phone company I've ever had to deal with. Because they wanted hard, measurable data, they asked a series of yes-no questions about quest. Not a single question was asked about the quality or reliability of their service. Not one. After about 5 minutes of yes-no questions on total irrelevency, "In your opinion, have the operators at US-west been polite and friendly?" I said, nicely but in exasperation, "You haven't asked the right question yet." They never did. Irrelevant. Your experience with Quest and the purposes of the survey were at odds. Maybe the did not want to know your feelings, just your actual behaviour... in other words, don't tell me what you feel, tell me what you actually did. The questions they could have asked were, "Have you lost telephone service in the last year?" or "How many times have you needed to contact qwest in the past 12 months for loss of telephone service?" or "Was your telephone service restored within 3 days?" or "Was your telephone service restored with only one service call placed?" Feelings aren't measurable in such a survey. The above numbers are. LA ad rates on major staitons are in the $1000 to $2000 per spot range. In Riverside / San Bernardino, the Inland Empire separate market, the local staitons sell for from $60 to a bit over $100 a spot. There is no way I can go in there and offer $2000 spots for the #5 station when the #1 staiton sells for $100 a spot. And that is why major metro stations do not sell in fringe markets, even if they cover them partly or fully. (sigh) here we go again. You don't sell ads to a local Riverside / San Bernadino location; you sell (and track) information regarding an LA business which may also be of practical use outside of LA. Not to Riverside, but *anyone* outside of LA. The example I come up with again and again would be J&R advertising on WABC. J&R is a New York City store with a national clientele. You should make use of that fact. (J&R isn't the only one in the known universe with these features.) Don't feel too bad, though, you have company: Clear Channel thinks that selling the most bland mush will keep radio going because it fits into their market surveys of what people want. Clear Channel and its component parts literally saved AM radio. In fact, the name of the company reflects on its first purchase, WOAI in San Antonio, a bankrupt AM. They expanded by buying good AMs even in places like Wyoming and Montana and putting on good talk programming and, for all practical purposes, creating or significantly contributed to the model that saved AM. That's why listeners hold Clear Channel in such high esteem? I recall reading late last year how people have been flocking in droves to NPR, looking for something -- *anything* -- worth listening to. When you've chased your listener base to NPR, you've accomplished something. Oh, I know, Clear Channel will continue to thrive for a while, since people *tolerate* -- not enjoy -- their product. Look: You want a local audience? Use a local medium, like FM. We should have done what Canada did and opened up a new, different band solely dedicated to digital broadcasting without butchering up the two BCBs we have. But we didn't. And now, people who complain will be ignored because they aren't local listeners. But those people who complain are real, just like your non-local listener base is real. And you will lose them, along with the 10 people who don't complain and just tune out. -- Eric F. Richards "This book reads like a headache on paper." http://www.cnn.com/2001/CAREER/readi...one/index.html |
#99
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iboc SUCKS!!!! Everybody in U.S.fed govt SUCKS!!!! TOO!
cuhulin |
#100
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![]() "David Eduardo" wrote in message et... Only those stations, like KOA, will be fully competitive because they cover the market. the rest willhave to figure out niche or brokered options to survive. Just as an aside, when I was 19 and living in Casper, WY, there was no local station that I could stand to listen to for more than a few minutes at a time. I worked for the local CATV company as an installer. Their trucks had no radios in them, so I was stuck with bringing my own. What I could afford was an old off brand 6 transistor pocket radio that I could leave on the dashboard as I drove around. My station of choice as I went about my workday? KOA. Loud and clear. Great daytime coverage, that. |
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