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#1
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To the Group:
Please consider the following scenario. Back in October 2004 a person places an ad in "rec.radio.swap" looking for a filter for his Ten Tec radio. I have such a working filter that is surplus to my needs since I sold a Ten Tec radio some two weeks earlier to an individual who did not want the filter. I respond to the individual looking for the filter that I want $65 for the filter and shipping. He sends me a postal money order, I send him filter, and I hear nothing. Yesterday, February 25, 2005, some four months later, I receive an e-mail from the individual who purchased the filter advising me that the filter is dead. According to him, he never used the filter, but he had a freiend install the filter in a radio and found it to be dead. Question - The filter was working when I removed it from my radio and subsequently sent it to him. Shouldn't he have advised me shortly after he received the filter that it did not work? I have no way of telling whether the filter was mishandled or installed improperly. If you were me would you return the money he paid for his purchase some four months earlier. Thanks for reading this post. Hobbes |
#2
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Hobbes:
QUESTION - THE FILTER WAS WORKING WHEN I REMOVED IT FROM MY RADIO AND SUBSEQUENTLY SENT IT TO HIM. SHOULDN'T HE HAVE ADVISED ME SHORTLY AFTER HE RECEIVED THE FILTER THAT IT DID NOT WORK? If you guaranteed it to be working on receipt -- Yes, he should have installed and tested his purchase within a reasonable time, not to exceed a week, unless he informs you that he can not test it immediately and gives you a plausible reason. Four months is too long of a wait. How many retailers guarantee anything past 90 days? If you did not guarantee it to be working, i.e. sold is "as is," -- No, he accepted the risk of it be defective when he purchased it. I HAVE NO WAY OF TELLING WHETHER THE FILTER WAS MISHANDLED OR INSTALLED IMPROPERLY. IF YOU WERE ME WOULD YOU RETURN THE MONEY HE PAID FOR HIS PURCHASE SOME FOUR MONTHS EARLIER. Not a chance. Your customer put himself in the position he is in by neglecting to determine if the filter had been damaged in shipment, in a reasonable time frame. Having failed to do this, he owns the problem, not you. The issue of possible mishandling is moot, in this case. This is not an issue of who is honest or is anyone cheating. It is an issue centered on what should reasonably be expected of a buyer. Unfortunately, in this case, the buyer neglected to follow through as he should. Cheers, K4ICL "hobbes" wrote in message news:b3d54$422092ec$cf672f99$21203@allthenewsgroup s.com... To the Group: Please consider the following scenario. Back in October 2004 a person places an ad in "rec.radio.swap" looking for a filter for his Ten Tec radio. I have such a working filter that is surplus to my needs since I sold a Ten Tec radio some two weeks earlier to an individual who did not want the filter. I respond to the individual looking for the filter that I want $65 for the filter and shipping. He sends me a postal money order, I send him filter, and I hear nothing. Yesterday, February 25, 2005, some four months later, I receive an e-mail from the individual who purchased the filter advising me that the filter is dead. According to him, he never used the filter, but he had a freiend install the filter in a radio and found it to be dead. Question - The filter was working when I removed it from my radio and subsequently sent it to him. Shouldn't he have advised me shortly after he received the filter that it did not work? I have no way of telling whether the filter was mishandled or installed improperly. If you were me would you return the money he paid for his purchase some four months earlier. Thanks for reading this post. Hobbes |
#3
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Tell the Turkey to go blow.....
Four months later? Are you nuts for even considering this outrageous request? If I bought a $65.00 coffee maker at Walmart, came back 4 months later to get a refund, they'd tell me where to go! "hobbes" wrote in message news:b3d54$422092ec$cf672f99$21203@allthenewsgroup s.com... To the Group: Please consider the following scenario. Back in October 2004 a person places an ad in "rec.radio.swap" looking for a filter for his Ten Tec radio. I have such a working filter that is surplus to my needs since I sold a Ten Tec radio some two weeks earlier to an individual who did not want the filter. I respond to the individual looking for the filter that I want $65 for the filter and shipping. He sends me a postal money order, I send him filter, and I hear nothing. Yesterday, February 25, 2005, some four months later, I receive an e-mail from the individual who purchased the filter advising me that the filter is dead. According to him, he never used the filter, but he had a freiend install the filter in a radio and found it to be dead. Question - The filter was working when I removed it from my radio and subsequently sent it to him. Shouldn't he have advised me shortly after he received the filter that it did not work? I have no way of telling whether the filter was mishandled or installed improperly. If you were me would you return the money he paid for his purchase some four months earlier. Thanks for reading this post. Hobbes |
#4
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On Sat, 26 Feb 2005 20:41:03 GMT, "patgkz" wrote:
Tell the Turkey to go blow..... Four months later? Are you nuts for even considering this outrageous request? If I bought a $65.00 coffee maker at Walmart, came back 4 months later to get a refund, they'd tell me where to go! Actually most large stores wouldn't. The name of the game is customer satisfaction. Of course, your coffee maker would have a warranty too. ![]() -- To reply, remove TheObvious from my e-mail address. |
#5
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I agree with the other posters. He's out of luck. Had he told you this
on receipt of the filter it would be a different story. You have no way of knowing if the filter was handled properly or if it has been rolling around in the trunk of his car for 4 months. Jeff hobbes wrote: To the Group: Please consider the following scenario. Back in October 2004 a person places an ad in "rec.radio.swap" looking for a filter for his Ten Tec radio. I have such a working filter that is surplus to my needs since I sold a Ten Tec radio some two weeks earlier to an individual who did not want the filter. I respond to the individual looking for the filter that I want $65 for the filter and shipping. He sends me a postal money order, I send him filter, and I hear nothing. Yesterday, February 25, 2005, some four months later, I receive an e-mail from the individual who purchased the filter advising me that the filter is dead. According to him, he never used the filter, but he had a freiend install the filter in a radio and found it to be dead. Question - The filter was working when I removed it from my radio and subsequently sent it to him. Shouldn't he have advised me shortly after he received the filter that it did not work? I have no way of telling whether the filter was mishandled or installed improperly. If you were me would you return the money he paid for his purchase some four months earlier. Thanks for reading this post. Hobbes |
#6
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Sounds like a situation that happened to me several years ago. In the
newsgroups I sold a radio collector a 1930s era small bakelite cabinet radio. He got it and E-mailed that it had arrived in fine shape. About 3 months later I got an E-mail from him saying he just found a small stress crack on the inside of the cabinet and wanted a refund. His excuse was he placed it on a shelf not inspecting it too carefully and was finally getting around to restoring it. I basically told him where he could stuff it. I say 3 or 4 days is more than sufficient to report any damage or complaints with a purchase bought via the net between private individuals... not 3 or 4 months. "hobbes" wrote in message news:b3d54$422092ec$cf672f99$21203@allthenewsgroup s.com... Thanks for reading this post. Hobbes |
#7
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I dont think so...he waited too long. And if dropped during that time
or even during shipping, you could only know if he'd checked it right away. Which normally understood, a week , yeah, , 4 mos, hah!! On the other hand, if he whines real loudly and you do much trading, its worth it to shut him up...hard scenario though...everybody gets to be right and wrong .....maybe send half if he send the filter? hobbes wrote: To the Group: Please consider the following scenario. Back in October 2004 a person places an ad in "rec.radio.swap" looking for a filter for his Ten Tec radio. I have such a working filter that is surplus to my needs since I sold a Ten Tec radio some two weeks earlier to an individual who did not want the filter. I respond to the individual looking for the filter that I want $65 for the filter and shipping. He sends me a postal money order, I send him filter, and I hear nothing. Yesterday, February 25, 2005, some four months later, I receive an e-mail from the individual who purchased the filter advising me that the filter is dead. According to him, he never used the filter, but he had a freiend install the filter in a radio and found it to be dead. Question - The filter was working when I removed it from my radio and subsequently sent it to him. Shouldn't he have advised me shortly after he received the filter that it did not work? I have no way of telling whether the filter was mishandled or installed improperly. If you were me would you return the money he paid for his purchase some four months earlier. Thanks for reading this post. Hobbes |
#8
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hobbes wrote:
To the Group: Please consider the following scenario. Back in October 2004 a person places an ad in "rec.radio.swap" looking for a filter for his Ten Tec radio. I have such a working filter that is surplus to my needs since I sold a Ten Tec radio some two weeks earlier to an individual who did not want the filter. I respond to the individual looking for the filter that I want $65 for the filter and shipping. He sends me a postal money order, I send him filter, and I hear nothing. Yesterday, February 25, 2005, some four months later, I receive an e-mail from the individual who purchased the filter advising me that the filter is dead. According to him, he never used the filter, but he had a freiend install the filter in a radio and found it to be dead. Question - The filter was working when I removed it from my radio and subsequently sent it to him. Shouldn't he have advised me shortly after he received the filter that it did not work? I have no way of telling whether the filter was mishandled or installed improperly. If you were me would you return the money he paid for his purchase some four months earlier. NO! Even if you had guaranteed it not DOA (a standard policy,) he would have no knowledge of its "arrival" condition four months later. Maybe it got zapped sitting on his desk or fried by the tech who installed it. Four months is way too long from "arrival" for any "guarantee" to remain valid. I think 30 days sounds about right. That means I had better check out the amp I bought 3 weeks ago! Tom |
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