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Shipping: UPS Ground vs. FedEx Ground
On Thu, 13 Oct 2005 10:23:14 GMT, "Michael A. Terrell"
wrote: wrote: UPS has been OK with me, except when you haver to talk to them on the phone. In one case, they kept calling back to my house. I had received one of their calls there while home for a doctor's appointment and told them not to call there again. No such luck. Then you can never talk to the same idiot twice. They introduce themselves as "account executives", but these cheap-ass "executives" can't accept an incoming call -- you get the luck of the draw from whatever connects them. Then the dorks go tappity-tap on their keyboards as you describe the problem, but the info never gets to the next dork you talk to -- it's a brand new day and you have to explain the whole damned thing again. Last year, a friend was getting DSL and the equipment was UPSed to her. On delivry day, she looked at the website during the day (Friday). Late in the day, it was recorded as "no such address". She lives on a short stub (three houses worth) of a street which had a section removed for a throughway -- twenty years ago -- and half the time, they still lose it. We then told them to deliver it instead to the UPS facility near where she worked -- on Monday, so she could pck it up at lunch time. I did that part for her. The wackos said they had to deliver to an address. I asked why they didn't know the address of their own facility ten miles north. So they changed their story to they couldn't just send it to another facility -- it had to be a house or business address. Since she had just started a new job and didn't want it coming to work on her third day there, I told them to just divert it to my address 25 miles farther north. They agreed to do that. In the end, I went to her place to accept a completely different furniture shipment (real trucking company for this one) on Monday. When I arrived, the UPS package was sitting on her doorstep. To hell with any instructions UPS had agreed to. Thirty of those bozos would have a cumulative IQ of fifteen. I had the USPS return a package to the sender for "No such address". My shop was directly across the street from the post office. PO buildings act like Kryptonite on UPSers. It was all you could see when you looked out their front windows, yet they couldn't find it. UPS would leave my stuff at the wrong door, so if i was expecting anything I had to check quite often to make sure someone didn't walk off with it. |
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