"Dee D. Flint" wrote in message
.com...

"Kim W5TIT" wrote in message
...
Personally, I could never figure out why the computer industry was as it
was
in this country. When one considers that the technology of computers
and
its resulting industry can literally be transported over phone lines,
how
in
the world is it that there was such a glut of computer, and telecom for
that
matter, in this country? Some tech support person from across the ocean
can
access my computer and help me fix it.


What I object to is that they put people in customer service who speaks
the
language so poorly that their help is worthless. I had this happen while
I
was trying to cancel one of those "free internet trial subscriptions." It
took at least 15 minutes to get them to understand that I wanted it
totally
canceled.

Dee D. Flint, N8UZE


You and I both, Dee. I consider myself an above-average patient person.
However, many times the communication barrier between myself and who is on
the phone to help far exceeds the frustration from the cause of my call!

Kim W5TIT