Tom Ring wrote:
And I forgot to mention that almost all our customers are of the
unlimited type, so we don't don't monitor their traffic rate, or amount.

Are you offering dial-up service only, or cable modem/DSL services?

Where I live, cable modem users get well over a megabit per second of
bandwidth, and someone filling that connection 24 hours a day is going to
make a noticeable mark in the ISP's overall bandwidth usage.