they are very good on returns, my friend bought a used antenna from
them, sent it back and they did not charge him a restocking fee.


there is one dealer www.radios4you.com /(electronic-specialties on eBay)
that does not give refunds under most situations.

from their website:

5. All Sales Final. Sorry we do not offer a satisfaction warranty and do
not accept returns. Reasonable attempts will be made to provide an
upgrade solution if requested and the original product is returned in
new condition. A 25% restocking fee will be deducted for returns without
explicit e-mail approval.





Rusty in Louisville wrote:
I would like to get some opinions about
Universal Radio, Inc., located in Reynoldsburg, Ohio.

My reason for asking is they seem to never ship on time
and always have to back order, sometimes taking 30 days
or more to back order.

Rusty in Louisville