Wow. I got 4 sets of WalMart Goodyears on my various Mercedes cars
and trucks. Every time I've taken them in for service, I've been very
happy with our Wally World. I get the lifetime road hazard warranty
because construction vehicles rain nails in Charleston. If the nail
in the tire is anywhere NEAR the sidewall, they give me a new tire for
fear of being sued (www.walmartlitigation.com).....

I like that I can be in S Florida, pull into any Wally World and get
the SAME great service I get at home.....no hassles, no problems.



On Sat, 06 Mar 2004 10:46:04 -0500, Al Patrick wrote:

Well, recently I gripped to this group about the Wal-Mart "service"
departments when things didn't go too well.

I feel it only fair (actually, I think I promised to let you know what
happened!) that I tell of their action / correction of the situation. I
had the tires spin balanced at Wal-Mart yesterday and all is well. The
manager called me about a week ago and offered to do it anytime I could
get it to him. He even promised to try to get it in and out pretty
quickly so I'd not have to wait very long. I waited till a convenient
time for me to go, gave him a call and he was as good as his word.

When they finished I took it down the road for a test and came back
giving him the thumbs up that all is well.

To their credit, I think I should mention that when I had them serviced
before the roads, and thus the tires, were wet and possibly a bit muddy
or snowy, and this could have affected the "balance" of the tires as
soon as I slung some of the crud off. Tip: Don't have tires balanced
except when they are clean and dry! No rainy, snowy days!

Oh, he even reimbursed me for the $20 I spent getting them bubble
balanced elsewhere which didn't really do the job. (That was $5 per wheel.)



Larry W4CSC
POWER is our friend!