Hello.

Try this tomorrow night, indoors (in front of your window) with the
whip antenna only.

Make sure your SSB control is "off."

Between 0100 - 0200 UTC (8 - 9 PM ET) tune to 6165 kHz (R. Nederland)
and 11935 kHz (R. Japan). Both of these are relayed from the
Netherlands Antilles.

Between 0200 - 0400 UTC (9 - 11 PM ET) tune to 5975 kHz (BBC). This is
relayed from French Guiana.

If you cannot hear any of these, send your radio back for exchange (NOT
"repair") as DOA. It is defective.

Best,

Joe