Bill Turner ) writes:
ORIGINAL MESSAGE:

On 12 Jul 2006 08:19:19 -0700, "
wrote:

Nice people! Old school customer service. The web ordering isn't
"modern". But they don't make a lot of money at this, I'm sure. So
I.T. people are probably out of the question. But your order gets
underway in about 48 hours.....

------------ REPLY SEPARATOR ------------

Bull. SS of N is one place I will never buy from again. They do not
remove out-of-stock items from their website when sold out, but they
continue to take orders for them. In a couple of days, they notify you
the item is no longer in stock, thereby wasting your time you could
have spent looking elsewhere. This has happened to me several times.

Actual phone conversation:

Me: Can you check stock on part number xxxx?
Them: No.

No explanation, no "sorry", nothing but "no". These are not my kind of
people.

Bill, W6WRT

I find it odd that the original poster felt a need to post about the
company to three different newsgroups (likely bad enough that he
felt the need, made worse by doing multiple posting), especially
given that the company has been around for decades.

I remember when I first saw an ad for the company years ago, and thought
"wow". But when I got a catalog, I felt the prices were outrageous.
Maybe if you want to rebuild a KWM-2 to out of the box standards you're
willing to pay large prices for the exact knob, but as a surplus outlet
I felt there were better prices elsewhere.

Because when you see the word "surplus", you immediately think of
low prices compared to new stock.

Michael VE2BVW