Well I hope they fix it right for you.
On the other hand I have heard the same
stories about Icom, Yaesu and Kenwood,
with their products over the years.

M.F.J. Mighty Fine Junk, so they use to say :-)
=======================================

Andy Cogswell wrote:

As far as the actual customer service so far, they've been pretty good. At
least they sent UPS here to pick up the analyzer at no cost and they're
doing it again. This time the service manager will be looking at the unit
personally. I also had another experience where my 3 element 6 yagi became
bent during a bad storm. MFJ offered to replace any parts needed for free.
Luckily I was able to straighten it out and it works fine now.

I just hope that this analyzer thing gets taken care of this time for good.
The service manager claims as soon as it arrives, he will personally look at
it.

--
73! de Andy KC2SSB
Beachwood, NJ USA! Grid FM29vw
http://shorecogs.tripod.com

"Howard" wrote in message
...
I won't claim that all their products are "Mighty Fine Junk" or that a
number of folks do get good service from them. Several folks I know
have their tuners and they work just fine and likewise with their '259
analyzer. However, I will no longer patronize their business due to
the length of time they took on addressing my concerns and the fact
that the problem was not even partially resolved. Had they returned
it with any improvement I might feel differently, or had they taken
the attitude of "Have you checked out your antenna/feedline/meter"
versus just claiming that was the problem I would have felt that at
least they were listening and working toward resolution. Oh well, it
doesn't transmit worth a darn - but in fairness the receive is pretty
hot.

Howard