On Feb 14, 1:36 am, Don Del Grande
wrote:
I just got a new (as in "not refurbished") E1XM, but three of the six
"soft buttons" don't seem to work some of the time. (Not only don't
they do anything, they don't even make the beep the other ones do.)
The buttons that aren't working are the second, third, and fourth
buttons from the left below the display (i.e. the AGC, RW, and PBT
buttons in AM/SW mode, and the Favorites A and B and Display Channel
Name buttons in XM mode. I tried unplugging the radio and doing a
microprocessor reset, but those didn't work...then I tried saving a
channel as a favorite in XM mode by pressing "Store", and when it
asked for "A" or "B", the buttons started working again.

Has anybody else had similar symptoms with their E1/E1XM - and if so,
is there a permanent fix (short of "send it back for repair")?

-- Don

Haven't had this problem, but it seems that I did hear of an instance
back in late 2005, when the radio was just released, of someone
getting a unit where some of those round buttons below the display
were somewhat recessed and were difficult to press.

If you've only just purchased the unit, I'd suggest that you send it
back to the retailer for an exchange.