On Wed, 28 Mar 2007 17:37:40 +0000, Jim Higgins wrote:

You lie by error or distortion.

Ah. Or, perhaps I err by trying to summarize or do it from memory.

Call me careless if you like, but don't call me a liar.

Given the usual failure to provide the most obviously needed facts
when seeking tech support I don't blame them for all but refusing to
go six rounds via email vs one via phone.

We can agree to disagree on that one. I consider email to be a great
telephone-tag eliminator, leaves a convenient written record of what was
said, AND allows people to respond on their schedules rather than having
to drop what they're doing, or sit on "hold" for who knows how long.

I consider their attitude supremely arrogant and utterly unnecessary. You
don't have to agree, but you also don't have to disagree by name calling.

This'll be my last post on this...