wrote in message
ups.com...
On Aug 29, 7:20 pm, "Burr" wrote:
"RHF"



The Squeaky Wheel . . . ;-}
.

OK, I have about 15 email accounts.

I am going to start sending 12 emails every hour or so that I am close to
my
office.

I will run their Maintenance Index out of site until they fix my stuff
and
send me a new router to my USA address.

Cut and paste, I'm going to run their butt raged.

Burr



Regrettably, Their response is Mostly cut & paste stuff;

They are too overworked ( or unskilled ) to do much more than read off
a list.

If you hound them enough Eventually you get to Second Level support

The Cisco routers they use are kind of a shaky deal; with the Phone
ports easily ruined by static electricity;

suggest a good rugged phone line surge protector ( if there IS such a
device)


Finally, Ross Archer works for Cisco & may have some hints on bullet
proofing these small fragile routers.





I have been sending emails all day/night from all my accounts. I just sent
the FCC a note and a copy of my letter to Vonage with ticket numbers.

I don't want to get where I have two companies taking money out of the bank.

I'll move to a new company ASAP when this is over.

Burr