Hello Andrew,
I see your still misrepresenting your story trying to garner support
and slam us.
Allow me to correct you once again with the facts.
You were charged a additional shipping cost amount that represented
the difference between what the carrier you demanded we use charged and
what our normal carrier would have charged. You were ask to provide
other than a P.O. box address that we could provide free shipping to
using our carrier and you refused, demanding that your alternate carrier
be used. You did not have to accept the amended offer, but you did and
then started your harassment campaign at a later date.
Your flawed contention, that because we advertised Free shipping
without specifying a particular shipping method, we are obligated to use
whatever method you choose, has been rejected by all parties that you
have tried to involve. By your twisted logic we should have ship
overnight by hand courier if that's what you demanded.
Your childish BBB harassment attempt WAS responded to by us. After
we had explained our position the case was closed by the BBB due to your
unreasonable position. Not that the truth has ever stop your silliness
before, but we have copied the "case closed" e-mail we received from the
BBB below so you can refresh your memory.
As for your unfounded jab at the quality of our products, our
feedback on ebaY that is over 2500 strong speaks much louder than your
embellished whining over $4.00 does.
Antenna Warehouse
812 South Washington Blvd.
Camanche, Iowa 52730
563-259-0840 M-F 10am-5pm (Central time)
http://www.antennawarehouse.com
================================================== ===========
Copy of e-mail received from BBB on 09/02/03
================================================== ===========
From - Tue Sep 02 11:47:49 2003
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X-Mozilla-Status: 0011
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Received: from bbbnt1.desmoines.bbb.org ([12.13.109.51])
by mail.get.xs2.net (8.8.8/8.8.8) with ESMTP id MAA08813
for ; Tue, 2 Sep 2003 12:45:02 -0400 (EDT)
Received: by BBBNT1 with Internet Mail Service (5.0.1460.8)
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Message-ID: 011C79B762F2D011921D00805F0595D6421E02@BBBNT1
From: Carrie Hourigan
To: '"
Subject: Andrew Cogswell complaint
Date: Tue, 2 Sep 2003 11:25:35 -0500
MIME-Version: 1.0
X-Mailer: Internet Mail Service (5.0.1460.8)
Content-Type: multipart/alternative;
boundary="----_=_NextPart_001_01C3716E.D6D0AC20"
X-UIDL: 29c4c05732c3222fb703afdd7f43d01f
Andrew Cogswell
Dear Mr. Francis:
Thank you for your cooperation in responding to the above consumer's
complaint. Following our usual procedure, we notified the consumer of
your response and requested notification of whether or not it was
satisfactorily resolved. The consumer has notified our office they are
not satisfied. Your company has made a good faith effort in an attempt
to resolve this issue; therefore we are closing the case at this time.
Again, thank you
Sincerely,
Carrie Hourigan
Dispute Resolution Specialist
BBB-Quad Cities
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End copy of e-mail received from BBB on 09/02/03
================================================== ===========
wrote:
Try this one
http://cgi.ebay.com/
or this one
http://cgi.ebay.com
No I don't have an interest in the place, I just ran across these and am
going to purchase one my self.
I'd stay away from Antenna Warehouse if I were you. I bought one of their
antennas after they offered free shipping. When I paid for it and
asked to have
it shipped USPS, they asked for $4.50 for shipping, claiming that
although the
auction didn't specify that they would only ship free via UPS, they
had the
right to charge me more because I didn't want the item delivered to
my house.
I filled a complaint with the BBB and they didn't reply to it, so it's on
record with them as well. Also, with their antennas, you get what you
pay for.
http://www.buxcomm.com has good antennas for reasonable prices.
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
73! de Andy KC2SSB - WPYI880 (GMRS)
Beachwood, NJ USA! Grid FM29vw
http://vhfradiobuff.tripod.com
VHFRadioBuff wrote:
Try this one
http://cgi.ebay.com/
or this one
http://cgi.ebay.com
No I don't have an interest in the place, I just ran across these and am
going to purchase one my self.
I'd stay away from Antenna Warehouse if I were you. I bought one of their
antennas after they offered free shipping. When I paid for it and asked to have
it shipped USPS, they asked for $4.50 for shipping, claiming that although the
auction didn't specify that they would only ship free via UPS, they had the
right to charge me more because I didn't want the item delivered to my house.
I filled a complaint with the BBB and they didn't reply to it, so it's on
record with them as well. Also, with their antennas, you get what you pay for.
http://www.buxcomm.com has good antennas for reasonable prices.
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
73! de Andy KC2SSB - WPYI880 (GMRS)
Beachwood, NJ USA! Grid FM29vw
http://vhfradiobuff.tripod.com