On Nov 26, 12:51*am, Lostgallifreyan wrote:
Originally posted to rec.radio.amateur.misc as advised by guidelines read in
a monthly posting, but got no help there apart from a suggestion to post
here...

This post has more to do with a firm selling radio stuff than the stuff
itself, and their apparent want not to do business even with people who send
on-topic and polite emails at infrequent intervals. That's strange, so I want
help with that from someone who HAS done business with them, or knows
something about why they refuse to answer a normal sales inquiry.

....

Just checked their web site. Their contact info lists "help@..."
instead of "sales@..." as the email address. Have you tried that?

My impression is that it's a pretty small operation. It might
literally have a staff of one. Who knows what might have happened--
vacation, illness, ...

I'd be a bit careful about ordering anything from a company that lists
so few specs on their equipment. I checked the "receiver preamps"
page and found no mention of some pretty important stuff like third
order intercept, noise figure, and some details of the filter
performance for the "single band" preamps.

Cheers,
Tom