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Old December 23rd 04, 01:06 AM
Jim Yanik
 
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Bob Stephens wrote in
:

On Wed, 22 Dec 2004 14:55:03 -0500, BFoelsch wrote:

So I gave away the 465 and bought a TDS2012. Took a little getting
used to, but I've never looked back. Still have the old reliable 547
and a whole slew of plug-ins in the corner, but they are going to
need a new home before too long.


Tek won't fix the 2012 either


TEK has a Long Term Product Support(LTPS) policy,where the item will be
serviceable by TEK X number of years after it's last sold in their catalog.
They have a list of whats supported and for how long on their website,IIRC.
"X" used to be 9 years,then got cut to 6,then some items are only ONE year.
That's why you have to check the list.
Also,repair prices climb in the last couple of years of "support",to
encourage you to buy a new unit.

AFTER the LTPS period is over,the item is no longer supported at all.
No exchange modules,and no parts support unless the part is used in a
current product.

--
Jim Yanik
jyanik-at-kua.net