"Lostgallifreyan" wrote in message
. ..

I'll rant just one more paragraph... In the UK, Ratner, a jeweller, sold
crap. He said so too, and it broke his business. Alan Sugar on the other
hand, sold crap that wasn't fit to repair when I saw it reach the second
hand
shops where I worked to repair stuff when I was young. The innards were
cheap
and shoddy, the cases little better. He basically cut so many corners he
ripped on the whole of England, and what happened?

I like the story of LL Beam. Seems that he started a mail order business
selling shoes or boots. The first orders he sent out had a return rate of
about 90%. He reworked the boots into a good quality and sent them back for
free. This gave him a good reputation.
This is now a major company.



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