On 10/11/2014 10:30 AM, Ralph Mowery wrote:
"rickman" wrote in message
...
On 10/10/2014 10:20 PM, Jeff Liebermann wrote:
It's easy to spot a reputable vendor. They're
the one's with thousands of sales and a reasonably high rating (96% or
better). Unfortunately, that also means you shouldn't buy anything
from me.

A 96% rating is really crappy for an eBay vendor these days. That says
about 1 in 25 have a problem that wasn't corrected. I look for vendors
with approval ratings well above 99% and if there is one at 99.8% and
another at 99.4% I go with the one at 99.8%. That's a factor of three in
terms of problems.


One bad thing about the ratings on ebay is some people give negative
feedback because of the crappy product and not because there is anything
wrong with the seller.

If someone orders a crappy made product, he should not give the seller
negative feedback. Too bad there is not a way to rate the products along
with the seller.

The way I look at it, nomater what comes in the box (if new) if it is in
good condition and what is ordered and gets to me in a reasonable time I
give good feedback.

I received a new telephone that was suspose to be for the hard of hearing..
That phone was not as good as the standard phones I have. While the phone
was crappy, it was the one shown on ebay. I still left good feedback.
A used computer came in and the hard drive was flopping around in it and
would not boot. As I am ok to work on computers, I sent the vender an email
about it and asked him to send me a hard drive and I would send him the old
one back (computer had a startup disc with it). He sent one right away. I
left good feed back and a note that I had a small problem, but quickly
corrected. Maybe others would not see it that way.
For new stuff the 'stores' sell they just put out what the product is
advertised for .

If a vendor responds and replaces the item which had a problem due to no
fault of theirs, I would happily give them good feedback. Those are the
cases that distinguish a good vendor from a crappy one. Anyone can sell
good merchandise. Even if the problem is due to the seller and they
handle it properly I give good feedback.

But if they are selling an item that is crap and they won't give a
refund, I don't see why I shouldn't give them a bad rating. I'm sure
that after shipping a couple dozen of a poor quality item they have
gotten feedback that tells them about the problem. If they don't want
poor feedback they should not sell crappy items.

--

Rick