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Old February 20th 04, 03:06 PM
Andy Cogswell
 
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Default Why can't MFJ fix my Analyzer?!

I bought an MFJ-269 from KC7SLO in September last year. When it arrived, I
tested it and found that the UHF portion did not display the correct SWR. I
tested it with 3 different UHF antennas. It works fine everywhere else. The
problem was that although on the air tests with the antennas all showed them
with low SWR in the proper frequency ranges, the analyzer told me on every
one that they all had wavy SWR patterns. For example: 415mhz 1.7, 420mhz
2.5, 423mhz 1.2, 431 2.1, etc... It was obvious that the analyzer was
displaying the wrong SWR on every antenna. I emailed Scott and he said he
would help pay for the repair expenses since it didn't seem to have been
damaged in shipment, but actually not working 100% when sold. He never came
through with any help on the expenses even after several emails.

I was finally able to mail it to MFJ about a month after receiving it. MFJ
claimed to have fixed it, I paid the repair costs and they mailed it back to
me. It arrived and STILL didn't work right, even though several parts were
listed as being replaced. I called them and they offered to have it shipped
back and looked at again at no expense to me. I did this. They recieved it
on 1/21/2004 and I received it back yesterday. It STILL doesn't work,
dispite the fact that they claim 2 diodes were replaced. Now I'm waiting
from my repair guy to come into work and I'm going to ask him what the next
step is.

Anyone else have an experience like this!? I basically have an MFJ-259
because the UHF doesn't work, even though I paid for an MFJ-269!


 
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