Also sprach Paul Zak:
Forgetting for the moment that we all know of RadioMart's rep, why should a
97.5% positive feedback set off alarms? Seems like a high % to me! I mean,
you're always gonna have some people ya just can't please (according to Abe
Lincoln), so I would thing that, given that fact, again 97.5% seems good!

I look at it this way: a 97.5% feedback rating means that out of 200
customers, five of them are ****ed enough to give negative feedback.
Granted that you'll get those who can't be pleased no matter what, and
those who shouldn't use eBay without a chaperone, but in a market where
you pretty much live and die by your reputation, a 97.5 for a
high-volume seller is gonna cause a lot of eBayers to wonder how that
seller has managed to **** off that many people.

In fairness, I'll look at when the negative feedback was incurred, how
the guy has been dealing with the rest of his customers lately, and what
any recent negative feedback says... but a 97.5 for anyone with over 100
feedback raises a flag for me.