"BMW put HD in every model, I believe, starting in 2008 (It was an
option in 2007) and they still do. They apparently had a few
complaints, mostly due to consumers not understanding that HD was not
on every station and opted to please them with a small gift. That's
BMW's SOP; I had a difficulty with one BMW and was given an engine
upgrade when I bought a newer one. It's just good customer service."

http://boards.radio-info.com/smf/ind...547#msg1714547

Here's the list of complaints:

http://www.1addicts.com/forums/attac...8&d=1208129033

Here's the process for TSBs:

http://www.consumeraffairs.com/lemon...arranties.html

"They apparently had a few complaints, mostly due to consumers not
understanding that HD was not on every station and opted to please
them with a small gift."

See ya in New Jersey! LMFAO!!!