Michael Moore wrote:

N8KDV wrote:


GlennS wrote:


On Sat, 21 Feb 2004 08:09:24 -0500, N8KDV
wrote:


But as far as the slender blond with the high heels
goes, I've seen her there and she's one of the hottest ladies in
amateur radio, but I don't think she has a license. She's probably in
her 40's.

That would be Barb Osterman... She is KC8VWI

Is this her? If so, you're right!
http://www.universal-radio.com/tour1.html
http://www.universal-radio.com/tour2.html


Of course I'm right! You should have seen her about 18 years ago!

LOL. That picture was her about 20-30 years ago.

No, it's not... those pictures are of much more recent vintage than 20-30
years ago... guaranteed.

Steve
Holland, MI
Drake R7, R8 and R8B

http://www.iserv.net/~n8kdv/dxpage.htm

Michael Moore wrote:

Dave Holford wrote:

Tom Welch wrote:

I bought a new radio from Universal Radio
and got a radio that didn't work and was a
return from a prior sale.

THe people at Universal Radio restock used
radios and sell them as new.

**** UNIVERSAL RADIO, I will never do business
with these crooks again.

Tom Welch




Not bad, 90% approval.
Sounds like they can be trusted to do a good job.

LOL. I have a similar experience to Tom's. Why go with an
apparent "90% approval rating" when you can go with a 100%
approval rating, i.e. try Grove Enterprises or AES.

Grove does not resell returned merchandise as new. It goes to 'Bob's
Bargin Bin'.


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In article , N8KDV says...



Michael Moore wrote:

N8KDV wrote:


GlennS wrote:


On Sat, 21 Feb 2004 08:09:24 -0500, N8KDV
wrote:


But as far as the slender blond with the high heels
goes, I've seen her there and she's one of the hottest ladies in
amateur radio, but I don't think she has a license. She's probably in
her 40's.

That would be Barb Osterman... She is KC8VWI

Is this her? If so, you're right!
http://www.universal-radio.com/tour1.html
http://www.universal-radio.com/tour2.html


Of course I'm right! You should have seen her about 18 years ago!

LOL. That picture was her about 20-30 years ago.

I banged her last week.

You ask w

starman wrote:

Michael Moore wrote:

Dave Holford wrote:

Tom Welch wrote:


I bought a new radio from Universal Radio
and got a radio that didn't work and was a
return from a prior sale.

THe people at Universal Radio restock used
radios and sell them as new.

**** UNIVERSAL RADIO, I will never do business
with these crooks again.

Tom Welch




Not bad, 90% approval.
Sounds like they can be trusted to do a good job.

LOL. I have a similar experience to Tom's. Why go with an
apparent "90% approval rating" when you can go with a 100%
approval rating, i.e. try Grove Enterprises or AES.


Grove does not resell returned merchandise as new. It goes to 'Bob's
Bargin Bin'.

Exactly.

--
M2

Top Notch Ham Radio Store -- been doing biz with them for many years.
Always courteous service, knowledge sales staff, fast delivery
Two thumbs up (:-)

--
Incognito By Necessity (:-(

If you can't convince them, confuse them.
- - -Harry S Truman

N8KDV wrote in message ...
William wrote:

They've also got a thing for that young lady with the short dress and high
heels sitting in front of the radios in their showroom. Her photograph has
been in every single catalog I've received (for years). Universal says
they've been in business since 1942 and I have to wonder at this point if
that same photograph has been in the catalog throughout all that time.
Indeed, that "young woman" could be 70-80 years old today. However, the
dress, hair style, and style of high heels, suggests the picture was taken
in the 70's, which means she may only be 40-50 years old. :-)

Universal is a couple miles from my home. I've bought small items
from them, but have never ordered by mail any radio, so did not
comment on topic. But as far as the slender blond with the high heels
goes, I've seen her there and she's one of the hottest ladies in
amateur radio, but I don't think she has a license. She's probably in
her 40's.

That would be Barb Osterman... She is KC8VWI

Steve
Holland, MI
Drake R7, R8 and R8B

Ham Radio sure is busting out all over!

What is the Djibouti card on your site?

bb

William wrote:

N8KDV wrote in message ...
William wrote:

They've also got a thing for that young lady with the short dress and high
heels sitting in front of the radios in their showroom. Her photograph has
been in every single catalog I've received (for years). Universal says
they've been in business since 1942 and I have to wonder at this point if
that same photograph has been in the catalog throughout all that time.
Indeed, that "young woman" could be 70-80 years old today. However, the
dress, hair style, and style of high heels, suggests the picture was taken
in the 70's, which means she may only be 40-50 years old. :-)

Universal is a couple miles from my home. I've bought small items
from them, but have never ordered by mail any radio, so did not
comment on topic. But as far as the slender blond with the high heels
goes, I've seen her there and she's one of the hottest ladies in
amateur radio, but I don't think she has a license. She's probably in
her 40's.

That would be Barb Osterman... She is KC8VWI

Steve
Holland, MI
Drake R7, R8 and R8B

Ham Radio sure is busting out all over!

What is the Djibouti card on your site?

It's a QSL from Radio Djibouti.

I was fortunate (or was it unfortunate) enough to visit Djibouti in 1979. Quite the experience.
No, I didn't hear them on SW then, but I did hear them on MW.



bb

they are very good on returns, my friend bought a used antenna from
them, sent it back and they did not charge him a restocking fee.


there is one dealer www.radios4you.com /(electronic-specialties on eBay)
that does not give refunds under most situations.

from their website:

5. All Sales Final. Sorry we do not offer a satisfaction warranty and do
not accept returns. Reasonable attempts will be made to provide an
upgrade solution if requested and the original product is returned in
new condition. A 25% restocking fee will be deducted for returns without
explicit e-mail approval.





Rusty in Louisville wrote:
I would like to get some opinions about
Universal Radio, Inc., located in Reynoldsburg, Ohio.

My reason for asking is they seem to never ship on time
and always have to back order, sometimes taking 30 days
or more to back order.

Rusty in Louisville

Mark S. Holden wrote:
Dan Conti wrote:

Based on the responses here, you have been lucky, and are in the
minority.


I dunno, the first several people who posted all reported good results
dealing with Universal - then a day or so later people with complaints
started posting.

It probably depends on what you're ordering.

It probably also depends on how you deal with them.

If the first question you ask is "what's your best price" you give the
impression rock bottom price is more important to you than good service,
and you're not likely to become a loyal customer.

If you talk down to them, they're not likely to enjoy helping you.

If you're friendly and reasonable, most people will put a little extra
effort into trying to reciprocate.

Reasonable advice for sure, but in my experience, Universal
does:
(a) ship out returned radios (even with wear marks) as new; and
(b) lie about their stock situation.

In the purchases involved, I accepted their posted Web
price, i.e. no hagling (sp?), and certainly never talked
down to them.

Of course, one is just as likely to get a *new* radio as
opposed to a returned radio from Universal -- it all depends
on the status of their returns, I would think. (If your
feeling lucky, go ahead and throw the dice.)

--
M2

Mike Maghakian wrote:

they are very good on returns, my friend bought a used antenna from
them, sent it back and they did not charge him a restocking fee.

This makes sense and may explain why so many are receiving
returned goods as new items.

--
M2

"William" wrote:

"Dwight Stewart" wrote:
They've also got a thing for that young
lady with the short dress and high heels
sitting in front of the radios in their
showroom. (snip) However, the
dress, hair style, and style of high heels,
suggests the picture was taken in the
70's, which means she may only be
40-50 years old. :-)

Universal is a couple miles from my
home. I've bought small items from
them, but have never ordered by
mail any radio, so did not comment
on topic. But as far as the slender
blond with the high heels goes, I've
seen her there and she's one of the
hottest ladies in amateur radio, but
I don't think she has a license. She's
probably in her 40's.


Yep, as noted above, I guessed she was somewhere in her 40's.


Have you seen the gal in the Burghart
advertisements? Wow!


No, I haven't. I'll have to keep my eyes open for it. 8-)


Dwight Stewart (W5NET)

http://www.qsl.net/w5net/

"GlennS" wrote:

Is this her? If so, you're right!
http://www.universal-radio.com/tour1.html
http://www.universal-radio.com/tour2.html


It's hard to tell if the picture in the catalog and the pictures on the
web site are of the same woman. None of the pictures are close-ups of the
face. Regardless, the woman on the web site certainly does fill out that top
very nicely.


Dwight Stewart (W5NET)

http://www.qsl.net/w5net/

"N8KDV" wrote:

Michael Moore wrote:
LOL. That picture was her about
20-30 years ago.

No, it's not... those pictures are of
much more recent vintage than 20-30
years ago... guaranteed.


I think Michael was talking about the picture in the catalog (as 20-30
years ago), not the pictures on the web site. The woman in the catalog is
much younger looking - perhaps the same woman, but an older picture of her.


Dwight Stewart (W5NET)

http://www.qsl.net/w5net/

Mike Maghakian wrote:
they are very good on returns, my friend bought a used antenna from
them, sent it back and they did not charge him a restocking fee.


there is one dealer www.radios4you.com /(electronic-specialties on eBay)
that does not give refunds under most situations.

from their website:

5. All Sales Final. Sorry we do not offer a satisfaction warranty and do
not accept returns. Reasonable attempts will be made to provide an
upgrade solution if requested and the original product is returned in
new condition. A 25% restocking fee will be deducted for returns without
explicit e-mail approval.





Rusty in Louisville wrote:

I would like to get some opinions about
Universal Radio, Inc., located in Reynoldsburg, Ohio.

My reason for asking is they seem to never ship on time
and always have to back order, sometimes taking 30 days
or more to back order.

Rusty in Louisville




Yes. They are very courteous and helpful. I too have had slow response
insofar as when my item leaves their facility. Takes a week or more
from when the order is placed. I also have experienced the back order
phenomenon on numerous occasions.

I too have had slow response
insofar as when my item leaves their facility. Takes a week or more
from when the order is placed. I also have experienced the back order
phenomenon on numerous occasions.

Maybe they're waiting on a return so they can fill your order!

jt

In article , GlennVA56
@hotmail.com says...
On Sat, 21 Feb 2004 08:09:24 -0500, N8KDV
wrote:

But as far as the slender blond with the high heels
goes, I've seen her there and she's one of the hottest ladies in
amateur radio, but I don't think she has a license. She's probably in
her 40's.

That would be Barb Osterman... She is KC8VWI

Is this her? If so, you're right!
http://www.universal-radio.com/tour1.html
http://www.universal-radio.com/tour2.html





Ah, the wonders of lastic surgery...

BDK

In article ,
says...
Dave Holford wrote:

Tom Welch wrote:

I bought a new radio from Universal Radio
and got a radio that didn't work and was a
return from a prior sale.

THe people at Universal Radio restock used
radios and sell them as new.

**** UNIVERSAL RADIO, I will never do business
with these crooks again.

Tom Welch




Not bad, 90% approval.
Sounds like they can be trusted to do a good job.

LOL. I have a similar experience to Tom's. Why go with an
apparent "90% approval rating" when you can go with a 100%
approval rating, i.e. try Grove Enterprises or AES.


--
M2



AES 100%?? Puleeeze..

I'm at least one person that's not happy with them..

BDK

I purchased a hand held antenna from Burghardt and was charged $15.00 for
UPS Ground. They don't notify of shipping charges until you receive it, at
least the time I ordered.

Honestly that was my problem since I didn't ask. The truth of it is, that is
far to expensive to charge. Keep product costs down, make up the difference
in shipping I guess.



"Dave Heil" wrote in message
...
Dwight Stewart wrote:

"Rusty in Louisville" wrote:

I would like to get some opinions
about Universal Radio, Inc., located
in Reynoldsburg, Ohio. (snip)

I've had mixed results with Universal Radio - one order went well and
another didn't. I've had slightly better results with Burghardt
(www.burghardt-amateur.com) and their prices are often better. However,
since you added a shortwave newsgroup to your message, I should point
out
that their primary focus is on Amateur Radio, with very little shortwave
equipment.

I've had less than pleasant experiences with Universal. The staff seems
almost surly and almost equally unfamiliar with the equipment they sell.
Prices are higher, by quite a margin, over other dealers. My personal
preference is R&L Electronics in Hamilton, Ohio, just north of
Cincinnati.

Dave K8MN

"Newsgroup Lurker" wrote:

I purchased a hand held antenna from
Burghardt and was charged $15.00 for
UPS Ground. They don't notify of
shipping charges until you receive it, at
least the time I ordered.


I noticed your message was posted from "news.uni-berlin.de." You are in
the United States, right? If not, $15 is not excessive to ship something to
Germany. However, if you're in the USA, you're right that $15 is a little
high. However, I don't know why they would charge that. If I remember
correctly, they only charged me about $15 (also UPS ground) when they
shipped two handheld radios with extra batteries and chargers. Perhaps they
have a minimum shipping charge or something.


Honestly that was my problem since I
didn't ask.


Well, it is certainly a good idea to get all the details before ordering -
something I would recommend with any mail-order transaction.


The truth of it is, that is far too expensive
to charge. (snip)


Agreed.


Dwight Stewart (W5NET)

http://www.qsl.net/w5net/

I've only ordered from them once, but my experience was generally
good. Shipping charges were listed up front ($4.95 to ship a Kaito
radio, not bad...), and my order arrived in good condition. Turns out
I'm not crazy about the radio, but that's not their fault. I'd
probably buy from them again.

jm

"Rusty in Louisville" wrote in message ...
I would like to get some opinions about
Universal Radio, Inc., located in Reynoldsburg, Ohio.

My reason for asking is they seem to never ship on time
and always have to back order, sometimes taking 30 days
or more to back order.

Rusty in Louisville

I've been a customer of Universal Radio for well over
10 years and always received cureous and polite service.
I find using the 800 order line makes everything faster
moving. I recently purchased an Icom-R75, ordering it on
a Saturday, having the DSP optioned installed (they do it for free
and it eliminates any warantee problems). They intalled the DSP module
on Mpnday and shipped it Tuesday, I received the receiver Thursday
and it works as I expected-good. The receipt shows that Universal installed
the DSP unit and is under full warantee. I's reccoment Universa Radio without
a second thought. Grove, Lentini and AES are also very reliable
as is R&L I've used them all with good results
CB

I bought my HT and some other items there, and AFAIR everything shipped
promptly.

My one complaint is that their online "shopping basket" times out very
quickly: a couple of times I needed to check something and by the time I
came back to continue shopping my basket was empty again.

My biggest purchases have been from HRO, but their prices are sometimes
higher.

Alan AB2OS


On 02/18/04 01:13 pm Rusty in Louisville put fingers to keyboard and
launched the following message into cyberspace:

I would like to get some opinions about
Universal Radio, Inc., located in Reynoldsburg, Ohio.

My reason for asking is they seem to never ship on time
and always have to back order, sometimes taking 30 days
or more to back order.

In article ,
Minnie Bannister wrote:

My experience with HRO is that they will at least match *any* listed
price.

Roger
kg6ras

My biggest purchases have been from HRO, but their prices are sometimes
higher.

Alan AB2OS


On 02/18/04 01:13 pm Rusty in Louisville put fingers to keyboard and
launched the following message into cyberspace:

I would like to get some opinions about
Universal Radio, Inc., located in Reynoldsburg, Ohio.

My reason for asking is they seem to never ship on time
and always have to back order, sometimes taking 30 days
or more to back order.

I have purchased several times from Universal Radio---great service,
prompt shipping.