Americans will never blame the company, always the poor employees
hustling for a living.

Well, in this case it's obviously the company to
blame. Two or three posters have noted that the pay structure for Rat
Shack employees is based on selling cell phone and satellite tv
contracts, not helping customers. That's where the problem lies

No. The problems lies when the prospective employee has been told 'how' he
gets paid.

If the future employee 'chooses' under his own free will to *lie* to the
customers to jack up his paycheck, is not the employee at fault?

I would say yes, hence the problems at just about ever radio shack across the
country. Sure, management is giving them the choice, BUT, the employee is
excepting the terms of employment.

Then from day one, *KNOWINGLY* going to work to just jack the customer. And
jack they do. Actually it is quite sad.:-(

In article ,
(Dxluver) wrote:

Americans will never blame the company, always the poor employees
hustling for a living.

Well, in this case it's obviously the company to
blame. Two or three posters have noted that the pay structure for Rat
Shack employees is based on selling cell phone and satellite tv
contracts, not helping customers. That's where the problem lies

No. The problems lies when the prospective employee has been told 'how' he
gets paid.

If the future employee 'chooses' under his own free will to *lie* to the
customers to jack up his paycheck, is not the employee at fault?

I would say yes, hence the problems at just about ever radio shack across the
country. Sure, management is giving them the choice, BUT, the employee is
excepting the terms of employment.

Then from day one, *KNOWINGLY* going to work to just jack the customer. And
jack they do. Actually it is quite sad.:-(


Who said anything about lying to customers? Lying is reprehensible. Some
"puffing" of the products, on the other hand, has always been standard
practice. I was just referring to the change of the stores from sources
of many electronic things, including knowledgeably-sold parts, to places
where they mainly try sell yearly cell-phone and satellite tv contracts,
ignoring much of the other stuff. When you sell intangibles like
contracts, my guess is that you make a lot more money than when you sell
stuff, because you don't have to store, transport, stock, and warranty
the intangibles. It would also be my guess that the decline of the
service and selection in Radio Shacks started when cell phones became
popular, and accelerated when satellite tv joined their lineup.

Leonard

--
"Everything that rises must converge"
--Flannery O'Connor

Then from day one, *KNOWINGLY* going to work to just jack the customer.
And
jack they do. Actually it is quite sad.:-(
Who said anything about lying to customers? Lying is reprehensible


Case in point Leonard. This was at least two years or more ago. But I watched
an employee sell a customer a cordless phone.

The lady asked the employee "can I be heard talking on this phone by people
with *police* scanners?"

I saw the brand of phone and waited to see what he'd say, and without a second
pause he told her "oh no, not on this one."

I looked at him and rolled my eyes and kind of shook my head and he looked at
me real hard, hard enough that the lady noticed and turned around towards me
and said "is there a problem?"

I replied "well, if you want your neighbors and people in your neighborhood to
know everything about you and you don't care, then no. There isn't anything
wrong."

The shack employee quickly reached for another phone (more expensive) that had
'voice encryption' on it and told her that this would' garble up your voice'
and no one would understand you and I started laughing.

He said "well, I'm not lying".......and I said "no you're not, but you're not
telling her either for about seven to eight dollars worth of parts here that
the simple encryption can be broken very easy and you can be heard *crystal
clear.*

His reply was and he stuttered...."well I'm sure people have better things to
do with their time than listen to peoples conversations."

I explained to him and her my hobby of electronics and explained the simplicity
of building a box and even told them about my Ramsey speech scrambler, of
course I added that "yes it gets old and it's not as exciting as it once was
(and it's not), but mam if you left with that phone I PROMISE you I could sit
down the street from your house and every time YOU pick up the phone, *I* pick
up the phone also.

Some other things were said, but to make a long story short I told her the
ONLY way (other than the gubiment listening) is to get a phone with 'Spread
Spectrum Technology'......but she didn't want to pay that much for a phone she
said. So I advised her not to say anything she wouldn't be ashamed of telling
her neighborhood over her other cordless, but for important things, just
stick to the ole' landline phone.

Here's the sad part, the employee was MAD at me for telling her the TRUTH
while he was LYING to her. It goes on everyday in rat shacks stores alllllllll
over the country, and that's sad IMO.

Who said anything about lying you say? ;-)

In article ,
(Dxluver) wrote:

Then from day one, *KNOWINGLY* going to work to just jack the customer.
And
jack they do. Actually it is quite sad.:-(
Who said anything about lying to customers? Lying is reprehensible


Case in point Leonard. This was at least two years or more ago. But I watched
an employee sell a customer a cordless phone.

The lady asked the employee "can I be heard talking on this phone by people
with *police* scanners?"

I saw the brand of phone and waited to see what he'd say, and without a second
pause he told her "oh no, not on this one."

I looked at him and rolled my eyes and kind of shook my head and he looked at
me real hard, hard enough that the lady noticed and turned around towards me
and said "is there a problem?"

I replied "well, if you want your neighbors and people in your neighborhood to
know everything about you and you don't care, then no. There isn't anything
wrong."

The shack employee quickly reached for another phone (more expensive) that had
'voice encryption' on it and told her that this would' garble up your voice'
and no one would understand you and I started laughing.

He said "well, I'm not lying".......and I said "no you're not, but you're not
telling her either for about seven to eight dollars worth of parts here that
the simple encryption can be broken very easy and you can be heard *crystal
clear.*

His reply was and he stuttered...."well I'm sure people have better things to
do with their time than listen to peoples conversations."

I explained to him and her my hobby of electronics and explained the simplicity
of building a box and even told them about my Ramsey speech scrambler, of
course I added that "yes it gets old and it's not as exciting as it once was
(and it's not), but mam if you left with that phone I PROMISE you I could sit
down the street from your house and every time YOU pick up the phone, *I* pick
up the phone also.

Some other things were said, but to make a long story short I told her the
ONLY way (other than the gubiment listening) is to get a phone with 'Spread
Spectrum Technology'......but she didn't want to pay that much for a phone she
said. So I advised her not to say anything she wouldn't be ashamed of telling
her neighborhood over her other cordless, but for important things, just
stick to the ole' landline phone.

Here's the sad part, the employee was MAD at me for telling her the TRUTH
while he was LYING to her. It goes on everyday in rat shacks stores alllllllll
over the country, and that's sad IMO.

Who said anything about lying you say? ;-)


Nice story! I'm sure they lie like homosexual priests. I was just
granting the previous poster a point in order to go on and make my main
point about the ultimate reason why Radio Shacks have gone downhill.
Radio Shack has always been a place NOT to trade at, except for the
parts. They were only good as a source of parts. Every time I made the
mistake of buying an actual assembled item there, it proved to be junk.
E.g, the old DX-300 receiver that had no IF filter, just an audio
filter, and had so much intermodulation distortion that there seemed to
be a shortwave station every 10 khz.

Now there's no reason to patronize Radio Shack at all.

Leonard

--
"Everything that rises must converge"
--Flannery O'Connor

Nice story!

Well, I hope you believe me. It truly did go down the way I said.

I was just
granting the previous poster a point in order to go on and make my main
point about the ultimate reason why Radio Shacks have gone downhill.

OK Leonard. I don't want to google the entire thread, I figured there was a
reason I told you that story like maybe you or someone said "they didn't lie."
That is the ONLY reason I'd say something like that and waste my recollection
and typing. ;-)

Take care.

In article ,
(Dxluver) wrote:

Nice story!

Well, I hope you believe me. It truly did go down the way I said.

I was just
granting the previous poster a point in order to go on and make my main
point about the ultimate reason why Radio Shacks have gone downhill.

OK Leonard. I don't want to google the entire thread, I figured there was a
reason I told you that story like maybe you or someone said "they didn't lie."
That is the ONLY reason I'd say something like that and waste my recollection
and typing. ;-)

Take care.

I'm glad you corrected the guy.

Leonard

--
"Everything that rises must converge"
--Flannery O'Connor