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#1
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I bought two radios from lipyn, a DE-1102 and a PL-550. The experience with the first one was excellent. As for the second, I purchased it on August 13. On arrival, I discovered that the wall wart didn't work (with the included adapter of course). I contact lipyn on or about August 30 about getting a replacement. I sent the wall wart back before labor day by air mail--2 week delivery time. Since I'd paid the "insurance" so I was expecting prompt replacement--after all, I had found the deficiency within 7 days of receiving the item, so I expected the "warranty" quoted in the auction would be quickly honored, which is, immediately replacement. Instead, I got the run around and finally got a replacement just before Christmas. According to my calculations, there are 17 days between August 13 and August 30. Perhaps this was a typo. If it wasn't, then you didn't find the defect within the warranty period. |
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#2
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"Walter" wrote in message ink.net... I bought two radios from lipyn, a DE-1102 and a PL-550. The experience with the first one was excellent. As for the second, I purchased it on August 13. On arrival, I discovered that the wall wart didn't work (with the included adapter of course). I contact lipyn on or about August 30 about getting a replacement. I sent the wall wart back before labor day by air mail--2 week delivery time. Since I'd paid the "insurance" so I was expecting prompt replacement--after all, I had found the deficiency within 7 days of receiving the item, so I expected the "warranty" quoted in the auction would be quickly honored, which is, immediately replacement. Instead, I got the run around and finally got a replacement just before Christmas. According to my calculations, there are 17 days between August 13 and August 30. Perhaps this was a typo. If it wasn't, then you didn't find the defect within the warranty period. You're not figuring in the transit time for shipping. It was purchased on August 13.. it takes a while to get from China to stateside.. even having gotten the radio in 17 days was pretty good time. |
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#3
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"Brenda Ann" wrote in
: "Walter" wrote in message ink.net... You're not figuring in the transit time for shipping. It was purchased on August 13.. it takes a while to get from China to stateside.. even having gotten the radio in 17 days was pretty good time. Correct, it was received and signed for on August 27. |
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