Yea...I've stopped even checking with Universal when I buy anything. The
last few times I phoned the salesman acted like it was a BFD to check his
stock. Then they really stuck it to me on shipping/handling. My wife tried
to order a gift for me a couple times and she was treated like crap. If they
don't care, I don't care and the only way to handle these kinds of places is
to vote with your feet (go elsewhere).

Smokey