On Sat, 27 Mar 2004 16:18:26 GMT, Burr wrote:

I had to use the chat link yesterday and I "think" it went to India,
the guy could help me and sent me to another person who looked up the
telephone number for the Philippines for me.
They asked what I thought at the end of the chat and I told them my
feeling about sending work to India then they sent a form today asking
again and I told them again.

I hope other Earthlink users are saying something

Burr
I made a financial statement to them this week - cancelled my service
with them. Their responses to my continually degrading connection
speed and dropped connections was that 1) it was a phone company
problem and 2) if I used their proprietary browser the problem would
clear up. Now, if it's a phone company problem how could their
proprietary browser solve that problem I asked - had the guy stumped.
Anyway, for the second time they promised to mail me the software, and
didn't and continued the mantra of "it's a phone company problem" so
now I spend $10 a month more than Earthlink and have DSL instead of
dial-up. Vote with your pocketbook.

Howard