"Bunia3" wrote in message
...
recently sold a sony SW portable via EBAY. The radio was shipped in
good
condition. Immediastely on receipt by buyer- i received email
stating I had
"lied" ie--the radio was DOA/and had evidence the hold in cabinet
screws had
been losened and marred. He thyen called me and left an answering
machine
message threatening" action" to wreck my ebay account!--the--he
posted negative
feedback....all this done without even trying to negotiate with me
(I offered
tips to ensure he had installed batteries properly etc--he replied
stating he
was a "ham operator"-and-"dont insult my intelligence".
Sent him more emails offering to send him another identical radio or
refund his
$$$.
what would you do--buyer wanst refund and ill be left with a broken
radio in
return.
i suspect buyer broke radio-or-it suffered shipment damage (buyer
denied both,
of course).
Do you suspect this or know it? You should -know- what condition the
radio was in when you shipped it-was it dead or not? If the buyer
says that it is not in that condition, then one of your above
alternatives -must- be true. It strikes me that screws do not come
loose during shipping if that is in fact what happened. In other
words, the first relevant issue is--was it OK when you sent it? If
shipping damage is an issue, have him substantiate it. If the claimed
defect was not present on ship, it may well be a scam and I wouldn't
waste much time with the buyer. If there was no problem on your end,
it seems generous of you to offer a refund or new radio.
I note buyer hasd only 1 ebay transaction on his "feedback" column
(positive as
a seller) (I have 60 + since 1/04).
this has the feel of a scam to me--buy stuff, claim it's broken asnd
force the
seller to refund the money??
need suggestions as to further actions.
thanx!!!!
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