On Tue, 30 Jun 2009 07:54:34 -0500, Cecil Moore
wrote:

tom wrote:
The CC (Crane) Radio is the best I've ever used that
has straight AM detection and costs less than $300.

I read rave reviews so I bought one and the display
failed. I only use the memory channels now. It's
also not any better than my Yacht Boy 400.

The display in my original CCRadio failed, too -- I sent it back to
the Crane folks and they put in a new display for $25, one that has
much better longevity, they say. Still going strong after several
years.

Bob
k5qwg

Bob wrote:
The display in my original CCRadio failed, too -- I sent it back to
the Crane folks and they put in a new display for $25, one that has
much better longevity, they say. Still going strong after several
years.

Thanks Bob, maybe I should do that.
--
73, Cecil, IEEE, OOTC, http://www.w5dxp.com

Bob wrote:
The display in my original CCRadio failed, too -- I sent it back to
the Crane folks and they put in a new display for $25, one that has
much better longevity, they say. Still going strong after several
years.

Out of the blue, I just received this email from C.Crane Co.

"I read online that you have a display problem with your CCRadio. Upon
looking into your account I can see it is a CCRadio Plus which is far
easier to put our newer display technology into than an original
CCRadio. In fact we can do this at no charge. We would only need you
to send the radio to us. We take care of shipping the radio back to
you. John Wilder, Customer/Product Support, C. Crane Company, Inc."
--
73, Cecil, IEEE, OOTC, http://www.w5dxp.com

Cecil Moore wrote:
Bob wrote:
The display in my original CCRadio failed, too -- I sent it back to
the Crane folks and they put in a new display for $25, one that has
much better longevity, they say. Still going strong after several
years.

Out of the blue, I just received this email from C.Crane Co.

"I read online that you have a display problem with your CCRadio. Upon
looking into your account I can see it is a CCRadio Plus which is far
easier to put our newer display technology into than an original
CCRadio. In fact we can do this at no charge. We would only need you
to send the radio to us. We take care of shipping the radio back to
you. John Wilder, Customer/Product Support, C. Crane Company, Inc."

WOW!

Now that's customer support.

I am officially impressed.

tom
K0TAR