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  #21   Report Post  
Old February 21st 04, 04:46 AM
Andy Cogswell
 
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As far as the actual customer service so far, they've been pretty good. At
least they sent UPS here to pick up the analyzer at no cost and they're
doing it again. This time the service manager will be looking at the unit
personally. I also had another experience where my 3 element 6 yagi became
bent during a bad storm. MFJ offered to replace any parts needed for free.
Luckily I was able to straighten it out and it works fine now.

I just hope that this analyzer thing gets taken care of this time for good.
The service manager claims as soon as it arrives, he will personally look at
it.

--
73! de Andy KC2SSB
Beachwood, NJ USA! Grid FM29vw
http://shorecogs.tripod.com

"Howard" wrote in message
...
I won't claim that all their products are "Mighty Fine Junk" or that a
number of folks do get good service from them. Several folks I know
have their tuners and they work just fine and likewise with their '259
analyzer. However, I will no longer patronize their business due to
the length of time they took on addressing my concerns and the fact
that the problem was not even partially resolved. Had they returned
it with any improvement I might feel differently, or had they taken
the attitude of "Have you checked out your antenna/feedline/meter"
versus just claiming that was the problem I would have felt that at
least they were listening and working toward resolution. Oh well, it
doesn't transmit worth a darn - but in fairness the receive is pretty
hot.

Howard



  #22   Report Post  
Old February 21st 04, 02:48 PM
Steve
 
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Well I hope they fix it right for you.
On the other hand I have heard the same
stories about Icom, Yaesu and Kenwood,
with their products over the years.

M.F.J. Mighty Fine Junk, so they use to say :-)
=======================================

Andy Cogswell wrote:

As far as the actual customer service so far, they've been pretty good. At
least they sent UPS here to pick up the analyzer at no cost and they're
doing it again. This time the service manager will be looking at the unit
personally. I also had another experience where my 3 element 6 yagi became
bent during a bad storm. MFJ offered to replace any parts needed for free.
Luckily I was able to straighten it out and it works fine now.

I just hope that this analyzer thing gets taken care of this time for good.
The service manager claims as soon as it arrives, he will personally look at
it.

--
73! de Andy KC2SSB
Beachwood, NJ USA! Grid FM29vw
http://shorecogs.tripod.com

"Howard" wrote in message
...
I won't claim that all their products are "Mighty Fine Junk" or that a
number of folks do get good service from them. Several folks I know
have their tuners and they work just fine and likewise with their '259
analyzer. However, I will no longer patronize their business due to
the length of time they took on addressing my concerns and the fact
that the problem was not even partially resolved. Had they returned
it with any improvement I might feel differently, or had they taken
the attitude of "Have you checked out your antenna/feedline/meter"
versus just claiming that was the problem I would have felt that at
least they were listening and working toward resolution. Oh well, it
doesn't transmit worth a darn - but in fairness the receive is pretty
hot.

Howard


  #23   Report Post  
Old February 21st 04, 02:48 PM
Steve
 
Posts: n/a
Default

Well I hope they fix it right for you.
On the other hand I have heard the same
stories about Icom, Yaesu and Kenwood,
with their products over the years.

M.F.J. Mighty Fine Junk, so they use to say :-)
=======================================

Andy Cogswell wrote:

As far as the actual customer service so far, they've been pretty good. At
least they sent UPS here to pick up the analyzer at no cost and they're
doing it again. This time the service manager will be looking at the unit
personally. I also had another experience where my 3 element 6 yagi became
bent during a bad storm. MFJ offered to replace any parts needed for free.
Luckily I was able to straighten it out and it works fine now.

I just hope that this analyzer thing gets taken care of this time for good.
The service manager claims as soon as it arrives, he will personally look at
it.

--
73! de Andy KC2SSB
Beachwood, NJ USA! Grid FM29vw
http://shorecogs.tripod.com

"Howard" wrote in message
...
I won't claim that all their products are "Mighty Fine Junk" or that a
number of folks do get good service from them. Several folks I know
have their tuners and they work just fine and likewise with their '259
analyzer. However, I will no longer patronize their business due to
the length of time they took on addressing my concerns and the fact
that the problem was not even partially resolved. Had they returned
it with any improvement I might feel differently, or had they taken
the attitude of "Have you checked out your antenna/feedline/meter"
versus just claiming that was the problem I would have felt that at
least they were listening and working toward resolution. Oh well, it
doesn't transmit worth a darn - but in fairness the receive is pretty
hot.

Howard


  #24   Report Post  
Old February 21st 04, 05:35 PM
Bob
 
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I have a Diamond X-6000A triband antenna, and its SWR curves are 'wavy'
on VHF and a little on UHF, not the smooth symmetrical log curve one
might expect. It's likely the interaction of the other band resonances,
but nothing to lead me to believe it's broken.

I like the suggestion about trying a good quality dummy load on it (or
perhaps another analyser on the same group of antennas) before you
condemn the thing as junk.

Good luck!

B


  #25   Report Post  
Old February 21st 04, 05:35 PM
Bob
 
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Default

I have a Diamond X-6000A triband antenna, and its SWR curves are 'wavy'
on VHF and a little on UHF, not the smooth symmetrical log curve one
might expect. It's likely the interaction of the other band resonances,
but nothing to lead me to believe it's broken.

I like the suggestion about trying a good quality dummy load on it (or
perhaps another analyser on the same group of antennas) before you
condemn the thing as junk.

Good luck!

B




  #26   Report Post  
Old February 21st 04, 08:47 PM
Dave Edwards
 
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I have the first SWR analyzer (with freq output, no counter).
Only problem I ever had with it was the meter fell out. Not surprised to see
it was glued in, but
it works....so I am lucky.
If you have owned lots of MFJ stuff and it all works, all I can say is that
I'm happy for you. Many others have not been as fortunate!
....Dave
"Andy Cogswell" SHORECOGS at COMCAST DOT NET wrote in message
...

"Dave Edwards" wrote in message
...
Another MFJ victim....live and learn!


First MFJ product I've had problems with. I've owned a lot of products and
their analyzers are usually very good. I owned an MFJ-259 before this, but
wanted UHF capabilities, so I bought the 269.




  #27   Report Post  
Old February 21st 04, 08:47 PM
Dave Edwards
 
Posts: n/a
Default

I have the first SWR analyzer (with freq output, no counter).
Only problem I ever had with it was the meter fell out. Not surprised to see
it was glued in, but
it works....so I am lucky.
If you have owned lots of MFJ stuff and it all works, all I can say is that
I'm happy for you. Many others have not been as fortunate!
....Dave
"Andy Cogswell" SHORECOGS at COMCAST DOT NET wrote in message
...

"Dave Edwards" wrote in message
...
Another MFJ victim....live and learn!


First MFJ product I've had problems with. I've owned a lot of products and
their analyzers are usually very good. I owned an MFJ-259 before this, but
wanted UHF capabilities, so I bought the 269.




  #28   Report Post  
Old February 24th 04, 05:32 AM
Pete KE9OA
 
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While it is possible that your analyzer isn't working, it is also possible
that you do have some wild variances in impedance with your current setup. I
took a look at the return loss of one of my antenna systems with a tracking
generator/spectrum analyzer combination, and did see some multiple resonance
nodes. This measurement was done, using a Narda directional coupler, which
is flat out to 12GHz, as measured on an HP 8753E Network Analyzer.
Some sort of transfer standard such as an accurate 50 Ohm load would verify
if your analyzer is bad.

Pete

"Bob" wrote in message
...
I have a Diamond X-6000A triband antenna, and its SWR curves are 'wavy'
on VHF and a little on UHF, not the smooth symmetrical log curve one
might expect. It's likely the interaction of the other band resonances,
but nothing to lead me to believe it's broken.

I like the suggestion about trying a good quality dummy load on it (or
perhaps another analyser on the same group of antennas) before you
condemn the thing as junk.

Good luck!

B




  #29   Report Post  
Old February 24th 04, 05:32 AM
Pete KE9OA
 
Posts: n/a
Default

While it is possible that your analyzer isn't working, it is also possible
that you do have some wild variances in impedance with your current setup. I
took a look at the return loss of one of my antenna systems with a tracking
generator/spectrum analyzer combination, and did see some multiple resonance
nodes. This measurement was done, using a Narda directional coupler, which
is flat out to 12GHz, as measured on an HP 8753E Network Analyzer.
Some sort of transfer standard such as an accurate 50 Ohm load would verify
if your analyzer is bad.

Pete

"Bob" wrote in message
...
I have a Diamond X-6000A triband antenna, and its SWR curves are 'wavy'
on VHF and a little on UHF, not the smooth symmetrical log curve one
might expect. It's likely the interaction of the other band resonances,
but nothing to lead me to believe it's broken.

I like the suggestion about trying a good quality dummy load on it (or
perhaps another analyser on the same group of antennas) before you
condemn the thing as junk.

Good luck!

B




  #30   Report Post  
Old February 24th 04, 02:29 PM
Andy Cogswell
 
Posts: n/a
Default

"Pete KE9OA" wrote in message
...
While it is possible that your analyzer isn't working, it is also possible
that you do have some wild variances in impedance with your current setup.

I
took a look at the return loss of one of my antenna systems with a

tracking
generator/spectrum analyzer combination, and did see some multiple

resonance
nodes. This measurement was done, using a Narda directional coupler, which
is flat out to 12GHz, as measured on an HP 8753E Network Analyzer.
Some sort of transfer standard such as an accurate 50 Ohm load would

verify
if your analyzer is bad.

Pete


Considering that all 3 antennas showed appropriate SWR readings on their
respective frequencies on my wattmeter with on-the-air tests, and the
analyzer showed wild SWR readings on the same frequencies, I'd say the
analyzer is at fault. Works perfectly at HF/VHF, so I basically have an
MFJ-259 in an MFJ-269 shell until they fix it.

UPS picked it up yesterday. Hopefully I will hear something within the next
2 weeks.


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