Radio Shack and GRE have admitted that they can not deliver CQPSK for the
PRO-96. If you need CQPSK then you should take your PRO-96 back and buy one of
the BC-796/296 digital scanners.
See http://strongsignals.net for more information.
Remember that this year Motorola will be rolling out CQPSK at all digital
systems they install so keep that in mind if your area is making digital
changes to it's radio system.