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-   -   Opinions of Universal Radio ? (https://www.radiobanter.com/shortwave/40739-re-opinions-universal-radio.html)

warren February 19th 04 12:53 AM

On Wed, 18 Feb 2004 13:13:10 -0500, "Rusty in Louisville"
wrote:

I would like to get some opinions about
Universal Radio, Inc., located in Reynoldsburg, Ohio.

My reason for asking is they seem to never ship on time
and always have to back order, sometimes taking 30 days
or more to back order.

Rusty in Louisville


I e-mailed them about a used item, also listing some equipment that I
was thinking of selling/trading.

It took them over a week to reply that the (used) item was sold and
never mentioned the equipment I wanted to sell/trade.

Very lax on their part.

I also did a phone inquiry on a used item and after being put on hold
for a while, the lady? said it was sold.

I am not very thrilled about my contacts with them.

Regards

Warren




GlennS February 19th 04 01:06 AM

On 18 Feb 2004 14:51:45 -0800, (Tom Welch) wrote:

I bought a new radio from Universal Radio
and got a radio that didn't work and was a
return from a prior sale.

THe people at Universal Radio restock used
radios and sell them as new.

**** UNIVERSAL RADIO, I will never do business
with these crooks again.

Tom Welch


But would you recommend them to others?

Glenn S.


Hamguy February 19th 04 02:15 AM

Two thumbs up!...and generally cheaper than AES.


"Tom Welch" wrote in message
om...
I bought a new radio from Universal Radio
and got a radio that didn't work and was a
return from a prior sale.

THe people at Universal Radio restock used
radios and sell them as new.

**** UNIVERSAL RADIO, I will never do business
with these crooks again.

Tom Welch




Eric F. Richards February 19th 04 03:18 AM

"Rusty in Louisville" wrote:

I would like to get some opinions about
Universal Radio, Inc., located in Reynoldsburg, Ohio.

My reason for asking is they seem to never ship on time
and always have to back order, sometimes taking 30 days
or more to back order.


I've had similar experiences. You are told the product is in stock
until the order is completed, then they tell you the item is
backordered.

I did want to test a Ten-Tec RX-340 there, and when the lady who
answered the phone asked someone else if I could test the radio, she
was told, "hell no, that's a $4000 radio."

So I drove to Ten-Tec and was given free-reign to play with the radio.
I bought one, from Ten-Tec, two months later.

All that said, Universal is kinda the lesser of two evils in the
shortwave supply biz. I look elsewhere when I can, such as Ham Radio
Outlet or one of the myriad national mail-order scanner shops.


--
Eric F. Richards,
"Nature abhors a vacuum tube." -- J. R. Pierce, Bell Labs, c. 1940

sdl February 19th 04 05:47 AM

Rusty In Lousiville,

I had a negative experience and would *not* recommend Universal Radio.
Alternatively, I *would* recommend C Crane Radio and/or Grove Radio:
I have made satisfactory purchases from both.

Good Luck
From sdl in Maryland.


Eric F. Richards wrote:
"Rusty in Louisville" wrote:

I would like to get some opinions about
Universal Radio, Inc., located in Reynoldsburg, Ohio.

My reason for asking is they seem to never ship on time
and always have to back order, sometimes taking 30 days
or more to back order.


I've had similar experiences. You are told the product is in stock
until the order is completed, then they tell you the item is
backordered.

I did want to test a Ten-Tec RX-340 there, and when the lady who
answered the phone asked someone else if I could test the radio, she
was told, "hell no, that's a $4000 radio."

So I drove to Ten-Tec and was given free-reign to play with the

radio.
I bought one, from Ten-Tec, two months later.

All that said, Universal is kinda the lesser of two evils in the
shortwave supply biz. I look elsewhere when I can, such as Ham

Radio
Outlet or one of the myriad national mail-order scanner shops.




Dwight Stewart February 19th 04 10:54 AM


"GlennS" wrote:

(Tom Welch) wrote:
(snip) **** UNIVERSAL RADIO, I will
never do business with these crooks again.



But would you recommend them to others?



LOL. That was pretty good, Glenn.



Dwight Stewart (W5NET)

http://www.qsl.net/w5net/

Sanjaya February 19th 04 11:01 AM

"Tom Welch" wrote..
I bought a new radio from Universal Radio
and got a radio that didn't work and was a
return from a prior sale.

[snip]

What radio was that???
Not your Kaito KA1102 I hope!



Dwight Stewart February 19th 04 11:07 AM

"Rusty in Louisville" wrote:

I would like to get some opinions
about Universal Radio, Inc., located
in Reynoldsburg, Ohio. (snip)



I've had mixed results with Universal Radio - one order went well and
another didn't. I've had slightly better results with Burghardt
(www.burghardt-amateur.com) and their prices are often better. However,
since you added a shortwave newsgroup to your message, I should point out
that their primary focus is on Amateur Radio, with very little shortwave
equipment.


Dwight Stewart (W5NET)

http://www.qsl.net/w5net/


Otto Von Brassplate February 19th 04 05:14 PM


"Rusty in Louisville" wrote in message
...
I would like to get some opinions about
Universal Radio, Inc., located in Reynoldsburg, Ohio.

My reason for asking is they seem to never ship on time
and always have to back order, sometimes taking 30 days
or more to back order.

Rusty in Louisville


I've ordered from them before and never had
any delivery problems.

Backorders are usually a function of the leadtime
from the manufacturer (all of them are in Asia)
and not the dealer. This issue cannot be helped.
It's the nature of supply vs demand.

Of late however, I've been ordering from
Texas Towers http://www.texastowers.com/
for ham related items and also Grove Enterprises
http://www.grove-ent.com/ for SWL items.

Both of these Dealers above were able to get me
a better price on a given item in several cases of
purchase over the quoted price from U.R.






Dave Heil February 19th 04 08:35 PM

Dwight Stewart wrote:

"Rusty in Louisville" wrote:

I would like to get some opinions
about Universal Radio, Inc., located
in Reynoldsburg, Ohio. (snip)


I've had mixed results with Universal Radio - one order went well and
another didn't. I've had slightly better results with Burghardt
(www.burghardt-amateur.com) and their prices are often better. However,
since you added a shortwave newsgroup to your message, I should point out
that their primary focus is on Amateur Radio, with very little shortwave
equipment.


I've had less than pleasant experiences with Universal. The staff seems
almost surly and almost equally unfamiliar with the equipment they sell.
Prices are higher, by quite a margin, over other dealers. My personal
preference is R&L Electronics in Hamilton, Ohio, just north of
Cincinnati.

Dave K8MN


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