Last time I logged on to Earthlink's web chat customer "service,"
I got someone named "SridharG," and they *barely* spoke
English. It was *the* most godawful customer "service"
I've ever experienced.

I'll send you a copy of the conversation, if you'd like, Burr.
You might get a kick out of it.

73,

Steve Lawrence
Burnsville, Minnesota


"Burr" wrote in message
...
| I had to use the chat link yesterday and I "think" it went to India,
| the guy could help me and sent me to another person who looked up the
| telephone number for the Philippines for me.
| They asked what I thought at the end of the chat and I told them my
| feeling about sending work to India then they sent a form today asking
| again and I told them again.
|
| I hope other Earthlink users are saying something
|
| Burr
|

EarthLink is based in Pasadena, CA. They ripped off a friend of mine for $200+.
They had set up two accounts for her and were deducting payments for both from
her credit union account. She didn't pay any attention to the number of
deductions until she noticed her CU balance was lower than it should have been.

When she filed acomplaint, she got a number the first time. With no action, a
followup got a lady named Angela who kept in touch and was trying to get the
refund. Soon, the lady was gone, her computer records erased, and some guy in
India said the number first given was wrong.

When she did a Google search, she found all kinds of unhappy EarthLink users,
even wholeweb sites entitled EarthLinkSucks. com and such. G

Oh, and when she had the CU stop paying those, she got a bill from Earthlink in
the regular mail. Apparently, they are very prompt in billing.

Bill, K5BY