First of all sorry to hear of the RX340 having a problem. Care to share what
the problem is?

I am a BIG Ten Tec fan & have had nothing but good luck with them. I have
bought manyl radios from them.New & used. Some I have kept some I have sent
back with the 30 day return policy.

I'm not sure about emailing them but if you need help in the service dept.
call & ask for Paul Clinton. He is the service manager. I am very suprised
he could not tell him when he would be working on his radio. Scott or Stan
in sales are also very helpfull.

The 340 I own now....that I did not buy from tentec.....did not have the
latest rev of firmware chips in it. I called Paul & he sent me the new
chips.It took 2 days & of course there was NO CHARGE. That has happened with
other parts many times in the past.

Maybe some of my luck comes from the fact I live in KY & talk "tenaseeeun"
real well.

I am a very satisfied customer after owning 11 TenTec radios.

Just my opinion of course.

73, Ken

the captain wrote in message
m...
YOU WILL BE SORRY IF YOU BUY FROM TEN-TEC

here is what my friend with the RX-340 is going through after he sent
them his 340

!