Tell the Turkey to go blow.....

Four months later? Are you nuts for even considering this outrageous
request?

If I bought a $65.00 coffee maker at Walmart, came back 4 months later to
get a refund, they'd tell me where to go!



"hobbes" wrote in message
news:b3d54$422092ec$cf672f99$21203@allthenewsgroup s.com...
To the Group:

Please consider the following scenario. Back in October 2004 a person
places an ad in "rec.radio.swap" looking for a filter for his Ten Tec
radio.
I have such a working filter that is surplus to my needs since I sold a
Ten
Tec radio some two weeks earlier to an individual who did not want the
filter. I respond to the individual looking for the filter that I want
$65
for the filter and shipping. He sends me a postal money order, I send him
filter, and I hear nothing.

Yesterday, February 25, 2005, some four months later, I receive an e-mail
from the individual who purchased the filter advising me that the filter
is
dead. According to him, he never used the filter, but he had a freiend
install the filter in a radio and found it to be dead.

Question - The filter was working when I removed it from my radio and
subsequently sent it to him. Shouldn't he have advised me shortly after
he
received the filter that it did not work? I have no way of telling
whether
the filter was mishandled or installed improperly. If you were me would
you
return the money he paid for his purchase some four months earlier.

Thanks for reading this post.

Hobbes

On Sat, 26 Feb 2005 20:41:03 GMT, "patgkz" wrote:

Tell the Turkey to go blow.....

Four months later? Are you nuts for even considering this outrageous
request?

If I bought a $65.00 coffee maker at Walmart, came back 4 months later to
get a refund, they'd tell me where to go!

Actually most large stores wouldn't. The name of the game is customer
satisfaction.

Of course, your coffee maker would have a warranty too.
--
To reply, remove TheObvious from my e-mail address.