Read the installation manual for the opener. I installed a "Genie" at my
last house. The logic for the wired button and the remote control are
quite different. The door adjusts its speed and torque by learning from
using the wired control. There is a torque sensor which detects
blockage of the door as well. Again read the manual, it could be the
installer does not RTFM!

Dick wrote:

T(snip) The door does
operate perfectly with the wall button. (snip)
Dick




--
Joe Leikhim K4SAT
"The RFI-EMI-GUY"©

"Treason doth never prosper: what's the reason?
For if it prosper, none dare call it treason."

"Follow The Money" ;-P