No offense to those who live in other countries, those who are from other
countries living here, etc. BUT, John S., when the job loss is in your
household, the frustration will be quite evident in you, as well, I am sure.
I can logically figure out that it is not the "other peoples'" fault.
However, the emotion of losing a job, and sometimes just shy of retirement,
many times after long, long years at a company, is quite overwhelming and
leaves one short of "feeling friendly."

Kim W5TIT

"John S." wrote in message
oups.com...
I agree. My experience with american call centers has been about as
good as those that appear to be located overseas. The quality of the
response is directly related to the skills and knowlege of the
individual - their location has little to do with it. Tucson, Arizona
has numerous call centers operating there, and I would guess many of
the operators have a non-U.S. accent as well. When calling a call
center my purpose is to get information. I've found that by staying
cordial and sometimes repeating a question that I get the results I'm
looking for. Some on this forum(not you) seem to be more focused on
insulting the operators and generally causing problems. They must have
a lot of free time.