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Aristotle wrote in
: Most Indians speak very good English, at least in the cities, AFAIK. I've never been to India, but all the Indians I've met elsewhere spoke perfect English, albeit sometimes heavily accented. They have many different languages and use English as a lingua franca to talk to other Indians in their own country, so complete fluency is more the rule than the exception. I know that most Indians speak good English, and I have no problem with their accent. But I had one once who apparently did not understand English. It was as if he was reading from a script and was expecting a certain answer back. It was VERY frustrating. Perhaps if these call centers were a little more discriminating in who they hired. Reading from a script reminds me of encounters in various fast food places that go something like this:- Customer: I'd like a burger and fries please Staff person: Would you like fries with that? The moral is that you don't have to be ignorant of the language to be reading from a script |