Well, I think we should give Eton a little credit here. (1) They
fessed up to a problem [they did not do so with the Sat800] and (2)
they are offering make the owners whole plus provide a "premium" for
the inconvenience.

They learned from last time, so that's good.

CCRadio owners with the failing display problem would have liked
similar treatment.

They do have a lot to learn, however, about creating false expectations
with those availability dates. They'd be much better to overshoot the
date by a lot and then be hero's when the radio becomes available
"ahead of time." All those missed dates did become comical.

I hope they succeed as a company. Not many sw mfgrs remaining.



wrote:
Ordinarily I wouldn't blink an eye over something like this. Recalls
happen. They're a fact of life for all manufacturers. However, Eton's
case is different. How many false production deadlines did they
announce to their customers and the general public? Was anyone even
able to keep track? If you're going to jerk your customers around in
such a brazen way for close to a freaking decade, then quality control
had better be A-OK when the product finally reaches the customer. So
far as I can tell, Eton doesn't have one whit of respect for its
customers, which is also probably why it resorts to silly tricks like
E1 to sell more radios to the untutored buyer.