Eton is not a radio company in the sense that I knew the big companies
to be. From National to Kenwood to Yaesu to Panasonic you could count
on parts and manuals to be available for some period of time. Eton
impresses me as a company whose focus is that of a marketer and
distributor of radios, with little interest in providing long term
support for older products. And given the price of most of their new
radios it is hard to argue too much. They are for the most part
complex radios to be thrown away when something breaks.

John S.,

Repeat of Rant - - -

HOW - Much does it cost Eton Corp. ?
To Host a few PDF Files for the Owner's Manual and
Spec Sheets for the old Grundig Yacht Boy 300 PE
and several other Grundig Brand Name Radios ?

- - - End-of-Rant

A few penneys well spent on maintaining a few of
the webpages that were already published and
posted on their website. Could save them much
more then answering Tech Support Phone Calls

Here are Grundig {Eton} Radios Telephone #s :
http://www.etoncorp.com/US/support/

ETON Corporation
-aka- Grundig Radio North America

1015 Corporation Way
Palo Alto, CA 94303

Product Info - Toll Free "800" #s
For the USA - 1-800-872-2228
For Canada : 1-800-637-1648

Tech Support - Toll Free "800" #s
For the USA - 1-800-872-2228
For Canada : 1-800-637-1648

Rant-and-Rave - Toll Free "800" #s
For the USA - 1-800-872-2228
For Canada : 1-800-637-1648

Telephone
1-650-903-3866
Facsimile {FAX}
1-650-903-3867


General Inquiries {INFO} via eMail


Customer Service {SUPPORT} via eMail


Sales {BUSINESSES} via eMail


~ RHF

RHF wrote:
John S.,

Repeat of Rant - - -

HOW - Much does it cost Eton Corp. ?
To Host a few PDF Files for the Owner's Manual and
Spec Sheets for the old Grundig Yacht Boy 300 PE
and several other Grundig Brand Name Radios ?


It isn't a question of the dollars it costs to maintain a website
listing of manuals or not. It is a question of what want to do with
the business. And if they are focused on selling the latest crop of
radios with little thought to what those radios replaced, then they are
doing what many other producers of consumer electronics are doing.

How is their tech support line anyway. Are they able to field
questions about older Grundig radios?

Hey! You just stumbled upon the Wal-Mart business model. Congratulations!

"John S." wrote in message
oups.com...

Eton is not a radio company in the sense that I knew the big companies
to be. From National to Kenwood to Yaesu to Panasonic you could count
on parts and manuals to be available for some period of time. Eton
impresses me as a company whose focus is that of a marketer and
distributor of radios, with little interest in providing long term
support for older products. And given the price of most of their new
radios it is hard to argue too much. They are for the most part
complex radios to be thrown away when something breaks.