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I can agree to that, would they have given some "decent" answers - unlike
they've already done... A couple days, a week, we don't know. The PS agency has had to call each time to get an answer, the 2 way shop hasn't bothered to keep in touch. IF they knew there was a problem, SOMEONE should have called the agency to explain it and apologize for being so elusive about it. Any situation as you've referred to is understandable, and if they knew it, why not tell the agency? Why keep them in suspense, growing more impatient every day that their tower lays on the ground? To me, the 2 way shop isn't coming through in a very good way. THEY owe it to the PS agency to make the calls - to explain, NOT say "we don't know". That is a **** poor answer. NS "nitespark" wrote in message news:qSD5d.465$TY2.136@lakeread04... Keep in mind the 2-way company can only get what is delivered to them. With all of the extensive damage in Florida and the Gulf Coast, perhaps the tower manufacturers have a severe backlog of orders and are unable to deliver. If the quality of service has diminished before the storms and for other agencies that used this 2-way shop, then, perhaps the shop does need to lose the business. I would not be quick to blame until I got definitive facts concerning what is going on and why. NO SPAM wrote: There is a system in place but it just seems odd that the 2 way radio company came the same week - actually 2 days later of the problem being found and called in - to view the damage and to place the order for a new tower and see what else may need done, and here almost a month later, it's not done. The Comms officer isn't at fault there, it is the company who is doing the damned job. They are only one of a couple in the area that can do it. I doubt they'll be called upon "first" again for anything. They "were" a reputable company utilized by many agencies but it seems their work is going to crap. Time to start shopping for a new 2 way Comms company. What is worse, is they've given different answers as to a date for completion. A couple days, a week to - who knows? Not very reliable answers. This isn't a 100 or more foot tower we're talking. Just a lousy 40' tower. Most places - I thought - stocked them, at least at one time. They were standard for hams, cber's, tv antennas. I can't wait to see how it all ends. The Comms officer called the problem in immediately to the place they've always utilized. He could not have foreseen this problem, for it to have been his fault. And he has called once a week for updates. N S "Ronny Julian" wrote in message ... Could be any of those reasons. Does this Pubic safety agency have a sound backup until this is installed? If not I'd be looking for a new comms officer! Depending on where you live overcoming a 40' rise over average terrain is not any big deal. Is there a mountaintop within a few miles? "NO SPAM" wrote in message .verio.net... If one were to order a tower, lets say 40' for use in a 2 way radio situation, how long should it take from the time you place the order to the time you get it? I know a place who's tower blew over (it was old too) and a replacement was ordered the same week. Almost a month later, they're still waiting for the 2 way radio company to deliver and replace. This is a public service agency which depends on their communications. Seems odd, the company doing the work seems to be putting them off. Or is it whoever they're ordering from, sucks with supplying? Just curious. NS -- More people died in Ted Kennedy's car than have been killed by my guns. |
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