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#1
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If one were to order a tower, lets say 40' for use in a 2 way radio
situation, how long should it take from the time you place the order to the time you get it? I know a place who's tower blew over (it was old too) and a replacement was ordered the same week. Almost a month later, they're still waiting for the 2 way radio company to deliver and replace. This is a public service agency which depends on their communications. Seems odd, the company doing the work seems to be putting them off. Or is it whoever they're ordering from, sucks with supplying? Just curious. NS |
#2
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Could be any of those reasons. Does this Pubic safety agency have a sound
backup until this is installed? If not I'd be looking for a new comms officer! Depending on where you live overcoming a 40' rise over average terrain is not any big deal. Is there a mountaintop within a few miles? "NO SPAM" wrote in message erio.net... If one were to order a tower, lets say 40' for use in a 2 way radio situation, how long should it take from the time you place the order to the time you get it? I know a place who's tower blew over (it was old too) and a replacement was ordered the same week. Almost a month later, they're still waiting for the 2 way radio company to deliver and replace. This is a public service agency which depends on their communications. Seems odd, the company doing the work seems to be putting them off. Or is it whoever they're ordering from, sucks with supplying? Just curious. NS |
#3
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There is a system in place but it just seems odd that the 2 way radio
company came the same week - actually 2 days later of the problem being found and called in - to view the damage and to place the order for a new tower and see what else may need done, and here almost a month later, it's not done. The Comms officer isn't at fault there, it is the company who is doing the damned job. They are only one of a couple in the area that can do it. I doubt they'll be called upon "first" again for anything. They "were" a reputable company utilized by many agencies but it seems their work is going to crap. Time to start shopping for a new 2 way Comms company. What is worse, is they've given different answers as to a date for completion. A couple days, a week to - who knows? Not very reliable answers. This isn't a 100 or more foot tower we're talking. Just a lousy 40' tower. Most places - I thought - stocked them, at least at one time. They were standard for hams, cber's, tv antennas. I can't wait to see how it all ends. The Comms officer called the problem in immediately to the place they've always utilized. He could not have foreseen this problem, for it to have been his fault. And he has called once a week for updates. N S "Ronny Julian" wrote in message ... Could be any of those reasons. Does this Pubic safety agency have a sound backup until this is installed? If not I'd be looking for a new comms officer! Depending on where you live overcoming a 40' rise over average terrain is not any big deal. Is there a mountaintop within a few miles? "NO SPAM" wrote in message erio.net... If one were to order a tower, lets say 40' for use in a 2 way radio situation, how long should it take from the time you place the order to the time you get it? I know a place who's tower blew over (it was old too) and a replacement was ordered the same week. Almost a month later, they're still waiting for the 2 way radio company to deliver and replace. This is a public service agency which depends on their communications. Seems odd, the company doing the work seems to be putting them off. Or is it whoever they're ordering from, sucks with supplying? Just curious. NS |
#4
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Keep in mind the 2-way company can only get what is delivered to them.
With all of the extensive damage in Florida and the Gulf Coast, perhaps the tower manufacturers have a severe backlog of orders and are unable to deliver. If the quality of service has diminished before the storms and for other agencies that used this 2-way shop, then, perhaps the shop does need to lose the business. I would not be quick to blame until I got definitive facts concerning what is going on and why. NO SPAM wrote: There is a system in place but it just seems odd that the 2 way radio company came the same week - actually 2 days later of the problem being found and called in - to view the damage and to place the order for a new tower and see what else may need done, and here almost a month later, it's not done. The Comms officer isn't at fault there, it is the company who is doing the damned job. They are only one of a couple in the area that can do it. I doubt they'll be called upon "first" again for anything. They "were" a reputable company utilized by many agencies but it seems their work is going to crap. Time to start shopping for a new 2 way Comms company. What is worse, is they've given different answers as to a date for completion. A couple days, a week to - who knows? Not very reliable answers. This isn't a 100 or more foot tower we're talking. Just a lousy 40' tower. Most places - I thought - stocked them, at least at one time. They were standard for hams, cber's, tv antennas. I can't wait to see how it all ends. The Comms officer called the problem in immediately to the place they've always utilized. He could not have foreseen this problem, for it to have been his fault. And he has called once a week for updates. N S "Ronny Julian" wrote in message ... Could be any of those reasons. Does this Pubic safety agency have a sound backup until this is installed? If not I'd be looking for a new comms officer! Depending on where you live overcoming a 40' rise over average terrain is not any big deal. Is there a mountaintop within a few miles? "NO SPAM" wrote in message .verio.net... If one were to order a tower, lets say 40' for use in a 2 way radio situation, how long should it take from the time you place the order to the time you get it? I know a place who's tower blew over (it was old too) and a replacement was ordered the same week. Almost a month later, they're still waiting for the 2 way radio company to deliver and replace. This is a public service agency which depends on their communications. Seems odd, the company doing the work seems to be putting them off. Or is it whoever they're ordering from, sucks with supplying? Just curious. NS -- More people died in Ted Kennedy's car than have been killed by my guns. |
#5
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I can agree to that, would they have given some "decent" answers - unlike
they've already done... A couple days, a week, we don't know. The PS agency has had to call each time to get an answer, the 2 way shop hasn't bothered to keep in touch. IF they knew there was a problem, SOMEONE should have called the agency to explain it and apologize for being so elusive about it. Any situation as you've referred to is understandable, and if they knew it, why not tell the agency? Why keep them in suspense, growing more impatient every day that their tower lays on the ground? To me, the 2 way shop isn't coming through in a very good way. THEY owe it to the PS agency to make the calls - to explain, NOT say "we don't know". That is a **** poor answer. NS "nitespark" wrote in message news:qSD5d.465$TY2.136@lakeread04... Keep in mind the 2-way company can only get what is delivered to them. With all of the extensive damage in Florida and the Gulf Coast, perhaps the tower manufacturers have a severe backlog of orders and are unable to deliver. If the quality of service has diminished before the storms and for other agencies that used this 2-way shop, then, perhaps the shop does need to lose the business. I would not be quick to blame until I got definitive facts concerning what is going on and why. NO SPAM wrote: There is a system in place but it just seems odd that the 2 way radio company came the same week - actually 2 days later of the problem being found and called in - to view the damage and to place the order for a new tower and see what else may need done, and here almost a month later, it's not done. The Comms officer isn't at fault there, it is the company who is doing the damned job. They are only one of a couple in the area that can do it. I doubt they'll be called upon "first" again for anything. They "were" a reputable company utilized by many agencies but it seems their work is going to crap. Time to start shopping for a new 2 way Comms company. What is worse, is they've given different answers as to a date for completion. A couple days, a week to - who knows? Not very reliable answers. This isn't a 100 or more foot tower we're talking. Just a lousy 40' tower. Most places - I thought - stocked them, at least at one time. They were standard for hams, cber's, tv antennas. I can't wait to see how it all ends. The Comms officer called the problem in immediately to the place they've always utilized. He could not have foreseen this problem, for it to have been his fault. And he has called once a week for updates. N S "Ronny Julian" wrote in message ... Could be any of those reasons. Does this Pubic safety agency have a sound backup until this is installed? If not I'd be looking for a new comms officer! Depending on where you live overcoming a 40' rise over average terrain is not any big deal. Is there a mountaintop within a few miles? "NO SPAM" wrote in message .verio.net... If one were to order a tower, lets say 40' for use in a 2 way radio situation, how long should it take from the time you place the order to the time you get it? I know a place who's tower blew over (it was old too) and a replacement was ordered the same week. Almost a month later, they're still waiting for the 2 way radio company to deliver and replace. This is a public service agency which depends on their communications. Seems odd, the company doing the work seems to be putting them off. Or is it whoever they're ordering from, sucks with supplying? Just curious. NS -- More people died in Ted Kennedy's car than have been killed by my guns. |
#6
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I agree. They should AT LEAST keep in contact. I was merely throwing
out some possible scenarios. I work for a public safety agency. We had a new car come in and needed lights, siren, radios, etc installed. We called several shops to do the work and they came in low bid. We made an appointment, took the old car to the shop and it was stripped in a matter of a few hours. We took the new car there and left it. We didn't get the car back for 6 WEEKS!!! It was always some excuse after another. "This person was sick", "You'll have it by next week", "We are working on it". Unfortunately, the interior of the new car had been taken out otherwise I would have gone there, packed the stuff up, and gone elsewhere. That shop has not gotten ANY work from us since. I have also told other agencies of the experience we had with them. Any business who's employees think the customer is a nuicance is doomed to failure. Not only will they lose THAT customer, but also anyone that customer may tell. Just my $.02 worth. NO SPAM wrote: I can agree to that, would they have given some "decent" answers - unlike they've already done... A couple days, a week, we don't know. The PS agency has had to call each time to get an answer, the 2 way shop hasn't bothered to keep in touch. IF they knew there was a problem, SOMEONE should have called the agency to explain it and apologize for being so elusive about it. Any situation as you've referred to is understandable, and if they knew it, why not tell the agency? Why keep them in suspense, growing more impatient every day that their tower lays on the ground? To me, the 2 way shop isn't coming through in a very good way. THEY owe it to the PS agency to make the calls - to explain, NOT say "we don't know". That is a **** poor answer. NS "nitespark" wrote in message news:qSD5d.465$TY2.136@lakeread04... Keep in mind the 2-way company can only get what is delivered to them. With all of the extensive damage in Florida and the Gulf Coast, perhaps the tower manufacturers have a severe backlog of orders and are unable to deliver. If the quality of service has diminished before the storms and for other agencies that used this 2-way shop, then, perhaps the shop does need to lose the business. I would not be quick to blame until I got definitive facts concerning what is going on and why. NO SPAM wrote: There is a system in place but it just seems odd that the 2 way radio company came the same week - actually 2 days later of the problem being found and called in - to view the damage and to place the order for a new tower and see what else may need done, and here almost a month later, it's not done. The Comms officer isn't at fault there, it is the company who is doing the damned job. They are only one of a couple in the area that can do it. I doubt they'll be called upon "first" again for anything. They "were" a reputable company utilized by many agencies but it seems their work is going to crap. Time to start shopping for a new 2 way Comms company. What is worse, is they've given different answers as to a date for completion. A couple days, a week to - who knows? Not very reliable answers. This isn't a 100 or more foot tower we're talking. Just a lousy 40' tower. Most places - I thought - stocked them, at least at one time. They were standard for hams, cber's, tv antennas. I can't wait to see how it all ends. The Comms officer called the problem in immediately to the place they've always utilized. He could not have foreseen this problem, for it to have been his fault. And he has called once a week for updates. N S "Ronny Julian" wrote in message ... Could be any of those reasons. Does this Pubic safety agency have a sound backup until this is installed? If not I'd be looking for a new comms officer! Depending on where you live overcoming a 40' rise over average terrain is not any big deal. Is there a mountaintop within a few miles? "NO SPAM" wrote in message . to.verio.net... If one were to order a tower, lets say 40' for use in a 2 way radio situation, how long should it take from the time you place the order to the time you get it? I know a place who's tower blew over (it was old too) and a replacement was ordered the same week. Almost a month later, they're still waiting for the 2 way radio company to deliver and replace. This is a public service agency which depends on their communications. Seems odd, the company doing the work seems to be putting them off. Or is it whoever they're ordering from, sucks with supplying? Just curious. NS -- More people died in Ted Kennedy's car than have been killed by my guns. -- More people died in Ted Kennedy's car than have been killed by my guns. |
#7
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Please reread what I wrote. If there is a backup system in place then this
comms officer HAS done the job. Damn I hate it when people do not read/listen to what is being said and go off in a whole other direction! If the backup system is in place then time is on your side. Seems like the company knows this too but I have no idea why they would drag their feet. Seems like the perfect way to kill a company. Why not enlist the help of some local ham operators and exchange labor for repeater/antenna space? I bet with all the horizontal Rohn 25 guarding Americas back yard weeds there are 5 sticks to be had for little $. "NO SPAM" wrote in message erio.net... There is a system in place but it just seems odd that the 2 way radio company came the same week - actually 2 days later of the problem being found and called in - to view the damage and to place the order for a new tower and see what else may need done, and here almost a month later, it's not done. The Comms officer isn't at fault there, it is the company who is doing the damned job. They are only one of a couple in the area that can do it. I doubt they'll be called upon "first" again for anything. They "were" a reputable company utilized by many agencies but it seems their work is going to crap. Time to start shopping for a new 2 way Comms company. What is worse, is they've given different answers as to a date for completion. A couple days, a week to - who knows? Not very reliable answers. This isn't a 100 or more foot tower we're talking. Just a lousy 40' tower. Most places - I thought - stocked them, at least at one time. They were standard for hams, cber's, tv antennas. I can't wait to see how it all ends. The Comms officer called the problem in immediately to the place they've always utilized. He could not have foreseen this problem, for it to have been his fault. And he has called once a week for updates. N S "Ronny Julian" wrote in message ... Could be any of those reasons. Does this Pubic safety agency have a sound backup until this is installed? If not I'd be looking for a new comms officer! Depending on where you live overcoming a 40' rise over average terrain is not any big deal. Is there a mountaintop within a few miles? "NO SPAM" wrote in message erio.net... If one were to order a tower, lets say 40' for use in a 2 way radio situation, how long should it take from the time you place the order to the time you get it? I know a place who's tower blew over (it was old too) and a replacement was ordered the same week. Almost a month later, they're still waiting for the 2 way radio company to deliver and replace. This is a public service agency which depends on their communications. Seems odd, the company doing the work seems to be putting them off. Or is it whoever they're ordering from, sucks with supplying? Just curious. NS |
#8
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I got ya! No problem. Was just emphasizing the Comms officer did their job.
Just still ticked, the PS agency is the one who is having to do all the calling. The 2 way shop should be keeping the PS agency up to date with the situation. I agree to with what you are saying about the other towers laying around or employing hams, which I know damned well they won't do. It isn't "professional" in their book. Not any less professional than keeping your customers on hold and in limbo. They're not doing their part to let anyone know the status other than "WE DON'T KNOW". Not good enough............... NS "Ronny Julian" wrote in message ... Please reread what I wrote. If there is a backup system in place then this comms officer HAS done the job. Damn I hate it when people do not read/listen to what is being said and go off in a whole other direction! If the backup system is in place then time is on your side. Seems like the company knows this too but I have no idea why they would drag their feet. Seems like the perfect way to kill a company. Why not enlist the help of some local ham operators and exchange labor for repeater/antenna space? I bet with all the horizontal Rohn 25 guarding Americas back yard weeds there are 5 sticks to be had for little $. "NO SPAM" wrote in message erio.net... There is a system in place but it just seems odd that the 2 way radio company came the same week - actually 2 days later of the problem being found and called in - to view the damage and to place the order for a new tower and see what else may need done, and here almost a month later, it's not done. The Comms officer isn't at fault there, it is the company who is doing the damned job. They are only one of a couple in the area that can do it. I doubt they'll be called upon "first" again for anything. They "were" a reputable company utilized by many agencies but it seems their work is going to crap. Time to start shopping for a new 2 way Comms company. What is worse, is they've given different answers as to a date for completion. A couple days, a week to - who knows? Not very reliable answers. This isn't a 100 or more foot tower we're talking. Just a lousy 40' tower. Most places - I thought - stocked them, at least at one time. They were standard for hams, cber's, tv antennas. I can't wait to see how it all ends. The Comms officer called the problem in immediately to the place they've always utilized. He could not have foreseen this problem, for it to have been his fault. And he has called once a week for updates. N S "Ronny Julian" wrote in message ... Could be any of those reasons. Does this Pubic safety agency have a sound backup until this is installed? If not I'd be looking for a new comms officer! Depending on where you live overcoming a 40' rise over average terrain is not any big deal. Is there a mountaintop within a few miles? "NO SPAM" wrote in message erio.net... If one were to order a tower, lets say 40' for use in a 2 way radio situation, how long should it take from the time you place the order to the time you get it? I know a place who's tower blew over (it was old too) and a replacement was ordered the same week. Almost a month later, they're still waiting for the 2 way radio company to deliver and replace. This is a public service agency which depends on their communications. Seems odd, the company doing the work seems to be putting them off. Or is it whoever they're ordering from, sucks with supplying? Just curious. NS |
#9
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The ARES group I'm with donated a good tower to the city. It's being put up
soon and will house both ARES and city equipment. These city fathers are damn fools if they don't take advantage of the photo ops that such a cooperation brings. What state is this in? "NO SPAM" wrote in message rio.net... I got ya! No problem. Was just emphasizing the Comms officer did their job. Just still ticked, the PS agency is the one who is having to do all the calling. The 2 way shop should be keeping the PS agency up to date with the situation. I agree to with what you are saying about the other towers laying around or employing hams, which I know damned well they won't do. It isn't "professional" in their book. Not any less professional than keeping your customers on hold and in limbo. They're not doing their part to let anyone know the status other than "WE DON'T KNOW". Not good enough............... NS "Ronny Julian" wrote in message ... Please reread what I wrote. If there is a backup system in place then this comms officer HAS done the job. Damn I hate it when people do not read/listen to what is being said and go off in a whole other direction! If the backup system is in place then time is on your side. Seems like the company knows this too but I have no idea why they would drag their feet. Seems like the perfect way to kill a company. Why not enlist the help of some local ham operators and exchange labor for repeater/antenna space? I bet with all the horizontal Rohn 25 guarding Americas back yard weeds there are 5 sticks to be had for little $. "NO SPAM" wrote in message erio.net... There is a system in place but it just seems odd that the 2 way radio company came the same week - actually 2 days later of the problem being found and called in - to view the damage and to place the order for a new tower and see what else may need done, and here almost a month later, it's not done. The Comms officer isn't at fault there, it is the company who is doing the damned job. They are only one of a couple in the area that can do it. I doubt they'll be called upon "first" again for anything. They "were" a reputable company utilized by many agencies but it seems their work is going to crap. Time to start shopping for a new 2 way Comms company. What is worse, is they've given different answers as to a date for completion. A couple days, a week to - who knows? Not very reliable answers. This isn't a 100 or more foot tower we're talking. Just a lousy 40' tower. Most places - I thought - stocked them, at least at one time. They were standard for hams, cber's, tv antennas. I can't wait to see how it all ends. The Comms officer called the problem in immediately to the place they've always utilized. He could not have foreseen this problem, for it to have been his fault. And he has called once a week for updates. N S "Ronny Julian" wrote in message ... Could be any of those reasons. Does this Pubic safety agency have a sound backup until this is installed? If not I'd be looking for a new comms officer! Depending on where you live overcoming a 40' rise over average terrain is not any big deal. Is there a mountaintop within a few miles? "NO SPAM" wrote in message erio.net... If one were to order a tower, lets say 40' for use in a 2 way radio situation, how long should it take from the time you place the order to the time you get it? I know a place who's tower blew over (it was old too) and a replacement was ordered the same week. Almost a month later, they're still waiting for the 2 way radio company to deliver and replace. This is a public service agency which depends on their communications. Seems odd, the company doing the work seems to be putting them off. Or is it whoever they're ordering from, sucks with supplying? Just curious. NS |
#10
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Is this In Pottsville ??
"NO SPAM" wrote in message erio.net... If one were to order a tower, lets say 40' for use in a 2 way radio situation, how long should it take from the time you place the order to the time you get it? I know a place who's tower blew over (it was old too) and a replacement was ordered the same week. Almost a month later, they're still waiting for the 2 way radio company to deliver and replace. This is a public service agency which depends on their communications. Seems odd, the company doing the work seems to be putting them off. Or is it whoever they're ordering from, sucks with supplying? Just curious. NS |
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