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#1
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Close, but not quite.
An ISP will buy pipes, such as a DS3 that does 45Mbps, for a flat rate per month. Theoretically the upstream provider doesn't care if 1 bps or 45 Mbps are passing through that pipe; from a billing perspective, they get the same money. But they have to play the statistical game on how much upstream pipe that they need to handle all the 45Mbps pipes they sold to ISPs like you. And eventually you get to the backbone providers, who have really really big pipes, and very expensive routers. This "power user" thing is something I've never heard anyone in the business speak of, so I have no idea why you would get bumped. If you are not breaking the TOS agreement, ISPs don't care a rat's rear end how much traffic you generate. You buy a pipe from the ISP and you have every right to fill it if you can. The only exception to that would be that you have a maximum number of hours or bytes per month. They won't kick you if you exceed it, they just charge you an additional amount that you agreed to in your contract with them. Some ISPs may do it a bit differently, but that's fairly normal in the industry. tom K0TAR Tyas_MT wrote: "Reg Edwards" wrote in message ... Anything which increases traffic volume benefits Internet service providers. Uhm no... If a normal customer is using more bandwidth (receiving and sending more email, committing virus controlled DDoS attacks, etc) Internet service providers LOSE MONEY. They pay by the byte, you don't. Most customers pay a flat fee for internet access. This is true of most Cable, DSL, ISDN, and Dial-up setups... they are priced based on an expectation of 'normal' usage, and the ISP loses money in 'extreme' usage cases. Why I ( a 'power user') get nasty emails from ISP's and have to switch often.... this one is good about that though. |
#2
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And I forgot to mention that almost all our customers are of the
unlimited type, so we don't don't monitor their traffic rate, or amount. tom K0TAR Tom Ring wrote: Close, but not quite. An ISP will buy pipes, such as a DS3 that does 45Mbps, for a flat rate per month. Theoretically the upstream provider doesn't care if 1 bps or 45 Mbps are passing through that pipe; from a billing perspective, they get the same money. But they have to play the statistical game on how much upstream pipe that they need to handle all the 45Mbps pipes they sold to ISPs like you. And eventually you get to the backbone providers, who have really really big pipes, and very expensive routers. This "power user" thing is something I've never heard anyone in the business speak of, so I have no idea why you would get bumped. If you are not breaking the TOS agreement, ISPs don't care a rat's rear end how much traffic you generate. You buy a pipe from the ISP and you have every right to fill it if you can. The only exception to that would be that you have a maximum number of hours or bytes per month. They won't kick you if you exceed it, they just charge you an additional amount that you agreed to in your contract with them. Some ISPs may do it a bit differently, but that's fairly normal in the industry. tom K0TAR |
#3
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Tom Ring wrote:
And I forgot to mention that almost all our customers are of the unlimited type, so we don't don't monitor their traffic rate, or amount. Are you offering dial-up service only, or cable modem/DSL services? Where I live, cable modem users get well over a megabit per second of bandwidth, and someone filling that connection 24 hours a day is going to make a noticeable mark in the ISP's overall bandwidth usage. |
#4
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DSL, dialup, T1, locally connected ethernet, wireless, P2P high speed
wireless. And if they are doing a long term average of 1Mbps, they are very likely breaking the TOS or have a virus or are doing file trading. Most people just can't use that much as an average, and average is the important word. I use a ton of bandwidth compared to a lot of people, but my long term average is well below 50Kbps. We manage a dormitory which is mostly grad students, and the people who use large bandwidth are mostly file traders. These people can be assigned to 2 groups - those who actively trade, and those who installed a file trading program, used it and think they disabled it. Guess what, many aren't disabled when you disable them. They may still search for peers, and may also still run as an upload/download point even though the computer owner thinks it's disabled. I deal with this once or twice per week on a dorm with about 300 users. Uninfected, non-file trading users average less than 10Kbps in/out even though their connection is "free". And 1Mbps sustained is fairly trivial and normal. It gets missed all the time, at least for a while. Unfortunately it gets lost in the noise until someone looks at ALL the MRTG graphs. And again, it may be perfectly ok, not violating the TOS. Inwhich case all the ISP can do is call the customer and make ask them to check for a virus. And maybe not even that, depending on the fed and state laws. tom K0TAR Joel Kolstad wrote: Tom Ring wrote: And I forgot to mention that almost all our customers are of the unlimited type, so we don't don't monitor their traffic rate, or amount. Are you offering dial-up service only, or cable modem/DSL services? Where I live, cable modem users get well over a megabit per second of bandwidth, and someone filling that connection 24 hours a day is going to make a noticeable mark in the ISP's overall bandwidth usage. |
#5
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Hi Tom
I'm not real adept at understanding much of the lingo, but you might be able to answer a question for me. I use standard 56k dialup. I assume that when I'm online I'm tying up one of the ISP's modems. Therefore I never stay online longer than necessary to get my work done. Although I know plenty of folks that leave their computers on and connected all the time. My late wife, after she had her major heart attack and could not leave the house worked out an agreement with her employer to do her work at home. This required staying on-line at least 8 hours a day connected to her employer. At first the ISP said 'no problem' you have an unlimited account. But then they later came back and told us we needed a different service, it was still dial-up, but in effect we owned our own modems located in the ISP's racks. After a couple of more heart attacks, she had to quit work completely. I began using the sevice she was using for my regular dialup to retrieve e-mail, read the newsgroups, surf the web, etc. About 3 hours a day. I received a nasty note from the ISP saying I could not use that service in place of normal dialup, it was set up strictly for my wifes connection to her employer. I switched back to my original dial-up unlimited account, but still had to pay for the contract on the other dial-up account until it expired. Once it expired, I left that ISP and have been with my current one ever since. But lets get into a deeper question here. I moved to a different state but am still using the ISP I have used for years. I assume that my home ISP has a joint account with many ISPs around the country. I'm a ham radio operator and I can travel the country and use repeaters as a guest, because I AM a member of a repeater club. But how does this work as far as ISP's go? Should I change to a local ISP or is it OK to continue using one of the POP presences. How does the ISP I'm calling make any money from me? TTUL Gary |
#6
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Well, that's a tough question, because the modems are a totally
different situation than bandwidth usage. Modems are a real piece of hardware that you are tieing up. And some ISPs like to skimp on what is relatively cheap hardware. We don't tell our unlimited users they have the responsibility to disconnect, but we do disconnect them where longest idle (no traffic) users get kicked if, and only if, we are near to filling up our modem bank. It's a bit more complex algorithm than that, but that's close enough to what goes on at our place. Generally our users can and do stay connected until the power fails at their house. No, I won't tell you who I work for, and no, it's not who I use. No, I won't go into why I use who I do. On the shared accounts between ISPs, yes that goes on, and I believe it's based on trading the amount of service used between them, but I'm not quite sure. If so it implies that there is cash transferred if the hours used are mismatched. It's a large pool among lots of ISPs, there may be more than one of these pools, and I have no idea how they really address the balance. I live on the tech side, not the money side. tom K0TAR Gary V. Deutschmann, Sr. wrote: Hi Tom I'm not real adept at understanding much of the lingo, but you might be able to answer a question for me. I use standard 56k dialup. I assume that when I'm online I'm tying up one of the ISP's modems. Therefore I never stay online longer than necessary to get my work done. Although I know plenty of folks that leave their computers on and connected all the time. My late wife, after she had her major heart attack and could not leave the house worked out an agreement with her employer to do her work at home. This required staying on-line at least 8 hours a day connected to her employer. At first the ISP said 'no problem' you have an unlimited account. But then they later came back and told us we needed a different service, it was still dial-up, but in effect we owned our own modems located in the ISP's racks. After a couple of more heart attacks, she had to quit work completely. I began using the sevice she was using for my regular dialup to retrieve e-mail, read the newsgroups, surf the web, etc. About 3 hours a day. I received a nasty note from the ISP saying I could not use that service in place of normal dialup, it was set up strictly for my wifes connection to her employer. I switched back to my original dial-up unlimited account, but still had to pay for the contract on the other dial-up account until it expired. Once it expired, I left that ISP and have been with my current one ever since. But lets get into a deeper question here. I moved to a different state but am still using the ISP I have used for years. I assume that my home ISP has a joint account with many ISPs around the country. I'm a ham radio operator and I can travel the country and use repeaters as a guest, because I AM a member of a repeater club. But how does this work as far as ISP's go? Should I change to a local ISP or is it OK to continue using one of the POP presences. How does the ISP I'm calling make any money from me? TTUL Gary |
#7
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Thanks Tom
My ISP boasts something like 1,500 POP presences accross the country. So almost anywhere I travel, I can access my account just like I was at home. My ISP knows I have moved permanently to a different state and has had to make changes to allow my access to things like newsfeeds etc. Because he is relatively a small provider as compared to most others, I have never found one better or as concerned about his users. My take on the situation is, he probably has many more outside clients of this ring he belongs to using his services as they travel, than what our few members use outside of his service. So, if there is a fee, he is probably on the receiving end if money is involved. Being totally illiterate about how the internet actually works, but being conscious of the local end of the wire. I set my computers to disconnect if idle for 5 minutes. But at the same time, I do spend at least 4 hours per day on line. As long as it's Kosher, I would like to remain with my current ISP! But at the same time, I don't want to make whatever ISPs phone numbers I am using to get disgruntled about it. I may be breaking a clause in a contract between ISPs and not even knowing about it. I have absolutely NO idea what ISPs I work through, as my own ISP provides only the dialup telephone numbers we use nationwide. Although, because I'm here permanently, he did give me a different phone number to use that does not appear on the travelers list of numbers. Thanks for your input Tom! TTUL - 73+ de Gary - KGØZP |
#8
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Tom Ring wrote:
This "power user" thing is something I've never heard anyone in the business speak of, so I have no idea why you would get bumped. If you are not breaking the TOS agreement, ISPs don't care a rat's rear end how much traffic you generate. You buy a pipe from the ISP and you have every right to fill it if you can. Yes, and the ISP has the right to simply stop offering you service as well. BTW, the same thing happens with cell phone usage... many plans now have 'unlimited minutes,' but in actuality your usage is tracked and people who use far, FAR more minutes than the average are usually sent warnings letters or politely told that the provider no longer wishes to offer them service. |
#9
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On Fri, 23 Apr 2004 19:03:39 -0500, Tom Ring
wrote: Close, but not quite. An ISP will buy pipes, such as a DS3 that does 45Mbps, for a flat rate per month. Theoretically the upstream provider doesn't care if 1 bps or 45 Mbps are passing through that pipe; from a billing perspective, they get the same money. But they have to play the statistical game on how much upstream pipe that they need to handle all the 45Mbps pipes they sold to ISPs like you. And eventually you get to the backbone providers, who have really really big pipes, and very expensive routers. This "power user" thing is something I've never heard anyone in the business speak of, so I have no idea why you would get bumped. If you I've been hearing the term ever since I got on the net and that was in 96 with my own site and in 87 through the colleges. are not breaking the TOS agreement, ISPs don't care a rat's rear end how much traffic you generate. You buy a pipe from the ISP and you have Maybe you don't but many do. They price their services based on an average user and they have a multi tiered service. Here if the average user is on 32 hours a month they don't complain until you hit around 5 or 6 times the average user. As I'm on DSL and networked 24 X 7 I pay a different rate than the dial up customer. Then even as a commercial user rates are based on the "bandwidth" used. I have both a high bandwidth limit and a lot of storage, but if my use, or my site generates traffic beyond a given point the rates go up, or like many sites I've attempted to visit you find the "This site has exceeded it's bandwidth limit for today", please try again tomorrow. every right to fill it if you can. The only exception to that would be that you have a maximum number of hours or bytes per month. They won't kick you if you exceed it, they just charge you an additional amount Only if you have that agreement. Most I've seen just block access to the site for the day, and I've come across a lot of those "this site has exceeded...." pages. Roger Halstead (K8RI & ARRL life member) (N833R, S# CD-2 Worlds oldest Debonair) www.rogerhalstead.com Roger Halstead (K8RI & ARRL life member) (N833R, S# CD-2 Worlds oldest Debonair) www.rogerhalstead.com that you agreed to in your contract with them. Some ISPs may do it a bit differently, but that's fairly normal in the industry. tom K0TAR Tyas_MT wrote: "Reg Edwards" wrote in message ... Anything which increases traffic volume benefits Internet service providers. Uhm no... If a normal customer is using more bandwidth (receiving and sending more email, committing virus controlled DDoS attacks, etc) Internet service providers LOSE MONEY. They pay by the byte, you don't. Most customers pay a flat fee for internet access. This is true of most Cable, DSL, ISDN, and Dial-up setups... they are priced based on an expectation of 'normal' usage, and the ISP loses money in 'extreme' usage cases. Why I ( a 'power user') get nasty emails from ISP's and have to switch often.... this one is good about that though. |
#10
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On the tiered service, we do unlimited only, so I can't address that issue.
On the limited bytes, sounds like you are talking about a hosted site. Totally different deal. Unless I am misunderstanding. We generally don't do that, except on our high volume commercial customers. And then we do charge by the byte, sort of. If a "free" site to one of our dialup/DSL/ISDN customers gets out of hand we will speak to them about it, of course, but nothing cuts it off automatically. tom K0TAR Roger Halstead wrote: On Fri, 23 Apr 2004 19:03:39 -0500, Tom Ring wrote: are not breaking the TOS agreement, ISPs don't care a rat's rear end how much traffic you generate. You buy a pipe from the ISP and you have Maybe you don't but many do. They price their services based on an average user and they have a multi tiered service. Here if the average user is on 32 hours a month they don't complain until you hit around 5 or 6 times the average user. As I'm on DSL and networked 24 X 7 I pay a different rate than the dial up customer. Then even as a commercial user rates are based on the "bandwidth" used. I have both a high bandwidth limit and a lot of storage, but if my use, or my site generates traffic beyond a given point the rates go up, or like many sites I've attempted to visit you find the "This site has exceeded it's bandwidth limit for today", please try again tomorrow. every right to fill it if you can. The only exception to that would be that you have a maximum number of hours or bytes per month. They won't kick you if you exceed it, they just charge you an additional amount Only if you have that agreement. Most I've seen just block access to the site for the day, and I've come across a lot of those "this site has exceeded...." pages. Roger Halstead (K8RI & ARRL life member) (N833R, S# CD-2 Worlds oldest Debonair) www.rogerhalstead.com Roger Halstead (K8RI & ARRL life member) (N833R, S# CD-2 Worlds oldest Debonair) www.rogerhalstead.com that you agreed to in your contract with them. Some ISPs may do it a bit differently, but that's fairly normal in the industry. tom K0TAR Tyas_MT wrote: "Reg Edwards" wrote in message ... Anything which increases traffic volume benefits Internet service providers. Uhm no... If a normal customer is using more bandwidth (receiving and sending more email, committing virus controlled DDoS attacks, etc) Internet service providers LOSE MONEY. They pay by the byte, you don't. Most customers pay a flat fee for internet access. This is true of most Cable, DSL, ISDN, and Dial-up setups... they are priced based on an expectation of 'normal' usage, and the ISP loses money in 'extreme' usage cases. Why I ( a 'power user') get nasty emails from ISP's and have to switch often.... this one is good about that though. |
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