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#1
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-=H=- wrote:
Hi all, I shipped two boxes of amateur radio equipment yesterday from Lewisville, Texas to Cooper City, Florida. As always, I used FedEx Ground. Here's why: Two packages: (1) weight 33.60 lbs, size 24 x 21 x 16 inches, insured $900 (2) weight 13.95 lbs, size 22 x 22 x 14 inches, insured $100 FedEx Ground, delivery in 3 business days, cost $38.77 UPS Ground, delivery in 4-5 business days, cost $56.07 UPS would have charged $17.30 more than FedEx (that's almost 45 percent) and would have taken 1-2 days longer to arrive. To me, $17.30 is not a trivial amount of money. Something to think about next time you're shipping packages! 73, Dean K5DH I would have to agree that my luck with UPS has been less than satisfactory. but with fedex my stuff gets there a lot quicker and costs less money. i have even sent msr 2000 repeaters across country with fedex for only about 48 bucks, but if i sent them with ups, they would be destroyed in no time. i have a friend that works at the local ups and he tells me that the sure fire way to have something destroyed is to mark it as fragile or handle with care. seems the guys in the warehouse love to kick the hell out of boxes like that. |
#2
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Fed-Ex Ground has always welcomed packages from private individuals, while
UPS would rather do business with business. UPS finally saw the light over the last year or two due to Ebay, but they've did too little too late. I've used Fed-Ex Ground for at least 5 years since UPS started opening and inspecting packages accepted via their counters. The UPS counter folks around here are extremely rude... in fact one of them is so bad just mentioning her name to about anyone across the region who has been to their counter and they know who you're referring to. Go to a Fed-Ex counter and you're greeted with a smile. Also love their Ship Manager web processing. Even when there's a line of people at the Fed-Ex counter, just throw your packages on the desk... say "they're done"... and walk out. UPS lost my business long ago. "hinkeydo" wrote in message .. . I would have to agree that my luck with UPS has been less than satisfactory. but with fedex my stuff gets there a lot quicker and costs less money. |
#3
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chef@dennys wrote:
Fed-Ex Ground has always welcomed packages from private individuals, while UPS would rather do business with business. UPS finally saw the light over the last year or two due to Ebay, but they've did too little too late. I've used Fed-Ex Ground for at least 5 years since UPS started opening and inspecting packages accepted via their counters. The UPS counter folks around here are extremely rude... in fact one of them is so bad just mentioning her name to about anyone across the region who has been to their counter and they know who you're referring to. Go to a Fed-Ex counter and you're greeted with a smile. Also love their Ship Manager web processing. Even when there's a line of people at the Fed-Ex counter, just throw your packages on the desk... say "they're done"... and walk out. UPS lost my business long ago. "hinkeydo" wrote in message .. . I would have to agree that my luck with UPS has been less than satisfactory. but with fedex my stuff gets there a lot quicker and costs less money. so true. the people at the ups place here are also rude, uncaring, and obnoxious. one time they lost a package and the woman at the counter was told by a friend of hers, "that guy sounds mad", to which she replied, "oh yeah, we get them all the time", then laughed. well, i made a really big stink about this and she was fired on the spot. then it was my turn to laugh. i'm too always greeted by a smiling individual at fedex. and the ups place here is only open 2 hours a day to accept packages, which really sucks if you want to do business with them. |
#4
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In article ,
"chef@dennys" wrote: Fed-Ex Ground has always welcomed packages from private individuals, while UPS would rather do business with business. UPS finally saw the light over the last year or two due to Ebay, but they've did too little too late. I've used Fed-Ex Ground for at least 5 years since UPS started opening and inspecting packages accepted via their counters. The UPS counter folks around here are extremely rude... in fact one of them is so bad just mentioning her name to about anyone across the region who has been to their counter and they know who you're referring to. Go to a Fed-Ex counter and you're greeted with a smile. Also love their Ship Manager web processing. Even when there's a line of people at the Fed-Ex counter, just throw your packages on the desk... say "they're done"... and walk out. UPS lost my business long ago. The ups ppl are union, so they don't care about customer service |
#5
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On Wed, 12 Oct 2005 21:19:45 GMT, mike murphy wrote:
In article , "chef@dennys" wrote: The ups ppl are union, so they don't care about customer service Underpaid people with no benefits care more about customer service? bob k5qwg |
#6
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mike murphy wrote:
The ups ppl are union, so they don't care about customer service Perhaps, but they are also employee owners, so I think they do care about customer service more than you know. I have dealt with UPS in two different cities, and out in the country, and they have always done the great job for me. I am certain there are regional problems, I just haven't witnessed them here. -Chuck |
#7
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On Wed, 12 Oct 2005 19:42:13 -0400, Chuck Harris
wrote: mike murphy wrote: The ups ppl are union, so they don't care about customer service Perhaps, but they are also employee owners, so I think they do care about customer service more than you know. I have dealt with UPS in two different cities, and out in the country, and they have always done the great job for me. I am certain there are regional problems, I just haven't witnessed them here. -Chuck Employee ownership is a crock of crap. If an average employee were to do something which made the stock go up a dollar, he'd get nearly nothing for his few measly (purchased) shares, but the fat cats at the top would each get a windfall for their 200,000 (given to them) shares. Apropos rec.radio.*.* -- that's a hell of an amplification factor. |
#8
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On Wed, 12 Oct 2005 11:18:00 -0500, "chef@dennys"
wrote: Fed-Ex Ground has always welcomed packages from private individuals, while UPS would rather do business with business. UPS finally saw the light over the last year or two due to Ebay, but they've did too little too late. I've used Fed-Ex Ground for at least 5 years since UPS started opening and inspecting packages accepted via their counters. A few years back, on salon.com, there was a story of a woman who went to France and had a major museum ship a rolled-up picture of a famous painting of a nude, to her son, a fine arts major, at home in the US. UPS in the US opened it, determined it to be obscene by their standards and sent it back to the museum store. The woman checked shipping policy with all the majors -- DHL, Airborne, UPS and FedEx. All except FedEx said they'd have done the same. FedEx alone said that, absent a court order, they wouldn't open a shipment which was properly packaged. The UPS counter folks around here are extremely rude... in fact one of them is so bad just mentioning her name to about anyone across the region who has been to their counter and they know who you're referring to. Go to a Fed-Ex counter and you're greeted with a smile. Also love their Ship Manager web processing. Even when there's a line of people at the Fed-Ex counter, just throw your packages on the desk... say "they're done"... and walk out. UPS lost my business long ago. "hinkeydo" wrote in message . .. I would have to agree that my luck with UPS has been less than satisfactory. but with fedex my stuff gets there a lot quicker and costs less money. |
#9
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On Wed, 12 Oct 2005 15:25:31 GMT, hinkeydo
wrote: -=H=- wrote: Hi all, I shipped two boxes of amateur radio equipment yesterday from Lewisville, Texas to Cooper City, Florida. As always, I used FedEx Ground. Here's why: Two packages: (1) weight 33.60 lbs, size 24 x 21 x 16 inches, insured $900 (2) weight 13.95 lbs, size 22 x 22 x 14 inches, insured $100 FedEx Ground, delivery in 3 business days, cost $38.77 UPS Ground, delivery in 4-5 business days, cost $56.07 UPS would have charged $17.30 more than FedEx (that's almost 45 percent) and would have taken 1-2 days longer to arrive. To me, $17.30 is not a trivial amount of money. Something to think about next time you're shipping packages! 73, Dean K5DH I would have to agree that my luck with UPS has been less than satisfactory. but with fedex my stuff gets there a lot quicker and costs less money. i have even sent msr 2000 repeaters across country with fedex for only about 48 bucks, but if i sent them with ups, they would be destroyed in no time. i have a friend that works at the local ups and he tells me that the sure fire way to have something destroyed is to mark it as fragile or handle with care. seems the guys in the warehouse love to kick the hell out of boxes like that. UPS has been OK with me, except when you haver to talk to them on the phone. In one case, they kept calling back to my house. I had received one of their calls there while home for a doctor's appointment and told them not to call there again. No such luck. Then you can never talk to the same idiot twice. They introduce themselves as "account executives", but these cheap-ass "executives" can't accept an incoming call -- you get the luck of the draw from whatever connects them. Then the dorks go tappity-tap on their keyboards as you describe the problem, but the info never gets to the next dork you talk to -- it's a brand new day and you have to explain the whole damned thing again. Last year, a friend was getting DSL and the equipment was UPSed to her. On delivry day, she looked at the website during the day (Friday). Late in the day, it was recorded as "no such address". She lives on a short stub (three houses worth) of a street which had a section removed for a throughway -- twenty years ago -- and half the time, they still lose it. We then told them to deliver it instead to the UPS facility near where she worked -- on Monday, so she could pck it up at lunch time. I did that part for her. The wackos said they had to deliver to an address. I asked why they didn't know the address of their own facility ten miles north. So they changed their story to they couldn't just send it to another facility -- it had to be a house or business address. Since she had just started a new job and didn't want it coming to work on her third day there, I told them to just divert it to my address 25 miles farther north. They agreed to do that. In the end, I went to her place to accept a completely different furniture shipment (real trucking company for this one) on Monday. When I arrived, the UPS package was sitting on her doorstep. To hell with any instructions UPS had agreed to. Thirty of those bozos would have a cumulative IQ of fifteen. |
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