In article ,
"chef@dennys" wrote:

Fed-Ex Ground has always welcomed packages from private individuals, while
UPS would rather do business with business. UPS finally saw the light over
the last year or two due to Ebay, but they've did too little too late.

I've used Fed-Ex Ground for at least 5 years since UPS started opening and
inspecting packages accepted via their counters. The UPS counter folks
around here are extremely rude... in fact one of them is so bad just
mentioning her name to about anyone across the region who has been to their
counter and they know who you're referring to. Go to a Fed-Ex counter and
you're greeted with a smile. Also love their Ship Manager web processing.
Even when there's a line of people at the Fed-Ex counter, just throw your
packages on the desk... say "they're done"... and walk out. UPS lost my
business long ago.


The ups ppl are union, so they don't care about customer service

On Wed, 12 Oct 2005 21:19:45 GMT, mike murphy wrote:

In article ,
"chef@dennys" wrote:



The ups ppl are union, so they don't care about customer service

Underpaid people with no benefits care more about customer service?

bob
k5qwg

mike murphy wrote:



The ups ppl are union, so they don't care about customer service

Perhaps, but they are also employee owners, so I think they do care
about customer service more than you know. I have dealt with UPS in
two different cities, and out in the country, and they have always done
the great job for me. I am certain there are regional problems, I just
haven't witnessed them here.

-Chuck

On Wed, 12 Oct 2005 19:42:13 -0400, Chuck Harris
wrote:

mike murphy wrote:



The ups ppl are union, so they don't care about customer service

Perhaps, but they are also employee owners, so I think they do care
about customer service more than you know. I have dealt with UPS in
two different cities, and out in the country, and they have always done
the great job for me. I am certain there are regional problems, I just
haven't witnessed them here.

-Chuck

Employee ownership is a crock of crap. If an average employee
were to do something which made the stock go up a dollar, he'd get
nearly nothing for his few measly (purchased) shares, but the fat cats
at the top would each get a windfall for their 200,000 (given to them)
shares.

Apropos rec.radio.*.* -- that's a hell of an amplification
factor.